Operations management by stevenson 9th student slides chapter 18

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.. .Chapter 18: Learning Objectives • You should be able to: – Explain why waiting lines form in systems that are underloaded – Identify the goal of queuing management – List the... parks Telecommunications systems Traffic management 18- 3 Simple Queuing System System Processing Order Calling population Arrivals Waiting line Service Exit 18- 4 Queuing Models: Infinite Source •... waiting in line is also cut by half – Similar improvements can be made by smoothing arrival rates (such as by use of appointments) 18- 11 Multiple Servers (M/M/S) • Assumptions: – A Poisson arrival
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