14 BUSN Management, Motivation and Leadership: Bringing Business to Life ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Management, Motivation and Leadership: Bringing Business to Life • What is the role of management and why is it important to organizational success? • What are the key theories and current practices of motivation? • What are the categories of business planning? • What is strategic planning? • What is the purpose of organizing as a management function? • What is the role of managerial leadership and key leadership roles? • What is the management control process? BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Management, Motivation and Leadership: Bringing Business to Life Bringing Resources to Life PLANNING Achieving the goals of an organization through planning, organizing, leading, and ORGANIZING controlling organizational resources including people, money and time LEADING CONTROLLING BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Management, Motivation and Leadership: Bringing Business to Life Management Hierarchy: Levels of Responsibility Top Management Middle Management First Line Management • Articulate Vision • Establish Priorities • Facilitate Communication • Coordinate Teams • Train, Motivate, Evaluate Employees • Manage Daily Processes © 2009 South-Western, a division of Cengage Learning BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 BUSN Management, Motivation and Leadership: Bringing Business to Life Management Skills: Having What it Takes to Get the Job Done ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Management, Motivation and Leadership: Bringing Business to Life Motivation: Lighting the Fire • Good managers motivate others to reach their best • Motivated workers feel great about work • Workers who feel good, produce more • Diverse range of motivation theories BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 BUSN Management, Motivation and Leadership: Bringing Business to Life Theories of Motivation: Maslow’s Hierarchy of Needs Theory ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Management, Motivation and Leadership: Bringing Business to Life Theories of Motivation: Theory X and Theory Y Theory X Assumptions Theory Y Assumptions Workers dislike work and will avoid it Work is as natural as play or rest —workers not dislike it Fear is motivating—coercion and threats are vital Rewards can motivate—people can exercise self-direction and self-control People prefer to be directed, avoiding responsibility People can accept, and even seek responsibility Imagination, creativity, and ingenuity is widely distributed Intellectual capacity of average workers is underutilized BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Management, Motivation and Leadership: Bringing Business to Life Theories of Motivation: Job Enrichment Creating jobs with meaningful content, creative work: Skill Variety Task Identity Task Significance Autonomy Feedback BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Management, Motivation and Leadership: Bringing Business to Life Theories of Motivation: Expectancy Theory Relationship among individual effort, individual performance and individual reward BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 10 14 Management, Motivation and Leadership: Bringing Business to Life Defining Your Mission Organization’s purpose, values, and core goals, providing the framework for all other plans Nike’s mission is to bring inspiration and innovation to every athlete* in the world *If you have a body, you are an athlete State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams Google's mission is to organize the world's information and make it universally accessible and useful BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 18 14 Management, Motivation and Leadership: Bringing Business to Life Evaluating Your Competitive Position: SWOT Analysis Strengths, Weaknesses, Opportunities and Threats (SWOT) BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 19 14 Management, Motivation and Leadership: Bringing Business to Life Setting Your Strategic Goals Creating Your Strategies  SWOT is a starting point  Respond to environment  Dynamic and flexible Implementing Your Strategies  Tactical planning  Coordination of middle managers Evaluating Your Results and Incorporating Lessons  Continual process  Controlling function  Factor in lessons BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 20 14 BUSN Management, Motivation and Leadership: Bringing Business to Life Goal Setting: Getting it Right ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 21 14 Management, Motivation and Leadership: Bringing Business to Life Organizing: Fitting Together the Puzzle Pieces • Logical structure for people, their jobs, and interaction • Multiple options for structure • Managers consider:      BUSN Goals and objectives Products Technology Size Competitors ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 22 14 BUSN Management, Motivation and Leadership: Bringing Business to Life Organization Chart ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 23 14 Management, Motivation and Leadership: Bringing Business to Life Key Organization Considerations • Degree of Centralization • Span of Control • Departmentalization  Functional  Product  Customer  Geographical  Process BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 24 14 Management, Motivation and Leadership: Bringing Business to Life Organizational Models Line Organization – clear, simple chain of command Staff Managers – provide advice and assistance Legal, Accounting, HR BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 25 14 Management, Motivation and Leadership: Bringing Business to Life Matrix Organization Functional Manager Project Manager Matrix Organization – • Brings together specialists to work on projects • No clear chain of command • Effective for project type work BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 26 14 BUSN Management, Motivation and Leadership: Bringing Business to Life Hybrid Departmentalization ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 27 14 BUSN Management, Motivation and Leadership: Bringing Business to Life Leadership: Directing and Inspiring ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 28 14 Management, Motivation and Leadership: Bringing Business to Life Leadership Style • Autocratic leaders hoard decision-making power for themselves • Democratic leaders share power with their followers • Free-reign leaders set objectives for their followers but give them freedom to choose how they accomplish those goals BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 29 14 Management, Motivation and Leadership: Bringing Business to Life Leadership: Power & Influence Leadership traits go hand-and-hand with power and influence •Position provides a leader formal authority to either reward or punish •Expertise comes from a person’s abilities and experience •Personality comes from a person’s character BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 30 14 Management, Motivation and Leadership: Bringing Business to Life Controlling: Making Sure It All Works Establish clear performance standards Measure actual performance against standards Take corrective action if necessary BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 31 14 Looking Back • What is the role of management and why is it important to organizational success? • What are the key theories and current practices of motivation? • What are the categories of business planning? • What is strategic planning? • What is the purpose of organizing as a management function? • What is the role of managerial leadership and key leadership roles? • What is the management control process? BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 32 ... Cengage Learning BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 BUSN Management,... motivation theories BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 BUSN Management,... our headquarters? BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 15 14 BUSN Management,