BUSN 3rd kelly mcgowen chapter5

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... effective business memos, letters and emails? • How you deliver successful verbal presentations? BUSN ©2011 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted... Effective Communication – Happens when you transmit meaning – relevant meaningto your audience BUSN I know that you believe that you understand what you think I said, but I am not sure you realize... Interpersonal Communication Process Sender Message Message to to be be Conveyed Conveyed Encode Message 2.1 BUSN Transmit Message Receiver Feedback to Sender N N oo ii ss ee N N oo ii ss ee N N oo ii ss ee
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