Chapter Hardware, Software, and Mobile Systems “3D Printing Our Own Drones Isn’t Going to Save Us Enough Money.”  • Investigating using 3D-printed parts to make drones in-house – Cost-savings, greater flexibility updating current fleet • Not enough parts can be replicated – Nonprintable component parts • Maybe not compatible with existing internal systems • Passive recharging platform using 3D-printed parts a huge success • Frustrating, costly to be on “bleeding edge” Copyright © 2017 Pearson Education, Inc 4-2 Study Questions Q1: What business professionals need to know about computer hardware? Q2: How can new hardware affect competitive strategies? Q3: What business professionals need to know about software? Q4: Is open source software a viable alternative? Q5: What are the differences between native and Web applications? Q6: Why are mobile systems increasingly important? Q7: What are the challenges of personal mobile devices at work? Q8: 2026? Copyright © 2017 Pearson Education, Inc 4-3 Q1: What Do Business Professionals Need to Know About Computer Hardware? • Central processing unit (CPU) - “the brain” • Dual-processor and Quad-processor computers • CPUs vary in speed, function, cost • CPU works in conjunction with main memory (RAM) • CPU reads data and instructions from memory, and stores results of computation in memory Copyright â 2017 Pearson Education, Inc 4-4 Storage Hardware Save data and programs • Common storage devices – Non-volatile  Magnetic disks (Hard drive)  Solid-state storage (SSD)  Thumb drives  Optical disks (CD/DVD) – Volatile - cache and main memory Copyright © 2017 Pearson Education, Inc 4-5 Basic Types of Hardware Copyright © 2017 Pearson Education, Inc 4-6 Server farm Large collection of coordinated servers Copyright © 2017 Pearson Education, Inc 4-7 Computer Data: Binary Digits (Bits) Copyright © 2017 Pearson Education, Inc 4-8 Important Storage Capacity Terminology Copyright © 2017 Pearson Education, Inc 4-9 Specifying Hardware with Computer Data Sizes • Disk capacities specified by amount of bytes – 500 GB • CPU speed expressed in cycles called hertz – Slow personal computer speed of Gigahertz – Fast PC 3.5+ GHz Copyright © 2017 Pearson Education, Inc 4-10 Ethics Guide: Free Apps for Data • How you monetize “free” apps? • “If you’re not paying for it, you are the product • Data Brokers • Snoopwall reports – Flashlight Apps – Require permission to access data about your location, network connectivity, USB storage, install shortcuts, receive data to/from the Internet, modify your system settings, and disable your screen lock Copyright © 2017 Pearson Education, Inc 4-41 Copyright © 2017 Pearson Education, Inc 4-42 Q6: Why Are Mobile Systems Increasingly Important? Copyright © 2017 Pearson Education, Inc 4-43 Five Components of Mobile Change and Opportunity Copyright © 2017 Pearson Education, Inc 4-44 Q7: What Are the Challenges of Personal Mobile Devices at Work? Copyright © 2017 Pearson Education, Inc 4-45 Survey of Organizational BYOD Policy Copyright © 2017 Pearson Education, Inc 4-46 Advantages of Example BYOD Policies Copyright © 2017 Pearson Education, Inc 4-47 Q8: 2026? • Always on, always connected, always communicating, always working, and playing trend continues • Internet of Things – Home analyzes you; see what, how, when you things, anticipate your needs – Same at work – Hot jobs today IoT architect, marketing technologist, BigData architect, and DevOps manager • Best-paying jobs in 2026 don’t currently exist • To prepare, cultivate creativity, novel problem solving, good judgment, develop sincere desire to learn new things Copyright © 2017 Pearson Education, Inc 4-48 Smart Home Copyright © 2017 Pearson Education, Inc 4-49 Security Guide: Anatomy of a Heartbleed • One of most serious security issues to face technology industry in many years • Know what Heartbleed was and why it was important • Heartbleed hit list – http://mashable.com/2014/04/09/heartbleed-bug-websites-affected / Copyright © 2017 Pearson Education, Inc 4-50 Guide: Keeping up to Speed • • • • Relentless pace of change in technology 21st century business professional cannot bury head in sand Use knowledge of IT to gain competitive advantage Don’t ignore technology  Read articles, technology ads, attend seminars and workshops • Get involved – User representative in technology committees Copyright © 2017 Pearson Education, Inc 4-51 Active Review Q1: What business professionals need to know about computer hardware? Q2: How can new hardware affect competitive strategies? Q3: What business professionals need to know about software? Q4: Is open source software a viable alternative? Q5: What are the differences between native and Web applications? Q6: Why are mobile systems increasingly important? Q7: What are the challenges of personal mobile devices at work? Q8: 2026? Copyright © 2017 Pearson Education, Inc 4-52 Case Study 4: The Apple of Your i • Created mobile markets with iPod, iPhone, iPad • Opened own stores – Open and inviting sales floor, Genius Bar help desk, incredibly well-trained and disciplined sales force • Pioneered Internet sale of music and applications • Tripled market share in three years • Second largest public company in world Copyright © 2017 Pearson Education, Inc 4-53 Case Study 4: The Apple of Your i (cont’d) Copyright © 2017 Pearson Education, Inc 4-54 Copyright © 2017 Pearson Education, Inc ... (RAM) • CPU reads data and instructions from memory, and stores results of computation in memory Copyright © 2017 Pearson Education, Inc 4-4 Storage Hardware • Save data and programs • Common... cars on road may mean fewer cars sold • Auto loans, insurance, collision repair shops • More jobs for engineers, programmers, systems designers • More computer hardware, sensors, and cameras in vehicles... Self-driving Cars by 2019 • Make things easier, cheaper, safer • Automobile accidents may become a thing of the past – Car insurance eliminated (?) • Eliminate need to have multiple cars • Avoid