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Báo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow CompanyBáo cáo thực tập bằng Tiếng Anh tại Eurowindow Company
General Internship Report Supervisor: Vu Thi Thu Trang TABLE OF CONTENTS INTRODUCTION……………………………………………………………………………… TABLES AND CHARTS……………………………………………………………………… ABBREVIATIONS……………………………………………………………………………….4 CHAPTER 1: INTRODUCTION OF EUROWINDOW COMPANY 1.1 1.2 1.3 Foundation and development………………………………………………………….5 Fields of business activities………………………………………………………… Company’s organizational structure………………………………………………… CHAPTER 2: BUSINESS ACTIVITIES OF EUROWINDOW COMPANY Company’s markets and main products 2.1.1 Company’s markets……………………………………………………………11 2.1.2 Company’s main products…………………………………………………… 11 2.2 Business activities of the Company 2.2.1 Assets and Equity structure……………………………………………………14 2.2.2 The result of business activities……………………………………………….16 2.3 Comments on the strong points and weak points of company’s business activities 2.3.1 Strong points………………………………………………………………… 17 2.3.2 Weak points……………………………………………………………………18 2.4 Comments on the use of English in the company……………………………………19 2.1 CHAPTER 3: SOME PROBLEMS IN COMPANY’S BUSINESS ACTIVITIES 3.1 Opportunities and challenges of the company 3.1.1 Opportunities………………………………………………………………… 20 3.1.2 Challenges…………………………………………………………………… 21 3.2 Some problems in the use of English in Eurowindow Company……………………21 3.3 Recommendations for solutions…………………………………………………… 22 3.3.1 Solutions to finance 3.3.2 Solutions to human resources 3.3.3 Solutions to the use of English in the company CONCLUSION………………………………………………………………………………… 24 REFERENCE……………………………………………………………………………25 Ho Thi Duyen Page General Internship Report Supervisor: Vu Thi Thu Trang INTRODUCTION After many years of penetrating into Vietnam market, windows, doors, partitions of preminum uPVC materials have initially created a new trend of consumption for domestic consumers Among the manufacturers of this type of door, Eurowindow emerged as a leading brand, both in terms of screen time, the quality and the market share of the product Through product’s research and practical installation, with many different kinds of door, Eurowindow always advise customers how to choose the most economical door which help to ensure functional requirements as well as highlight the luxury and modern characteristic of the construction Perhaps, in addition to the quality and reputation of the products, the professional and enthusiastic attitude toward customers is the reason to make customers believe in using Eurowindow’s products throughout time So far, there have been more than 4,000 construction works using Eurowindow’s products in Vietnam including office buildings, hotels, apartments, villas, etc Along the results which have been achieved, Eurowindow still strive to contribute to the beauty of construction works across the country During my internship in Eurowindow Joint Stock Company, with the help of the Board and the employees in the company, especially in Sales Department as well as the helpful instructions from my supervisor Mrs Vu Thi Thu Trang, I had general knowledge about the company’s business activities and completed my internship report However, due to the first time exposing to the actual work as well as the limited time and knowledge, my report cannot avoid some mistakes in the content and layout I expect to receive the teachers’ reviews to make my report perfect Thank you for your help! Ho Thi Duyen Page General Internship Report Supervisor: Vu Thi Thu Trang TABLES AND CHARTS Chart 1.1 Eurowindow Company’s organizational structure Table 2.1 Eurowindow Company’s assets and equity structure (2012-2013-2014) Table 2.2.Eurowindow Company’s result of business activities (2012-2013-2014) Ho Thi Duyen Page General Internship Report Supervisor: Vu Thi Thu Trang ABBREVIATIONS Abbreviations Eurowindow JSC VND ST Asset LT Asset ST Liabilities LT Liabilities Ho Thi Duyen Meaning Eurowindow Joint Stock Company Vietnam dong Short-term Asset Long-term Asset Short-term Liabilities Long-term Liabilities Page General Internship Report Supervisor: Vu Thi Thu Trang PART – INTRODUCTION OF EUROWINDOW JOINT STOCK COMPANY 1.1 Formation and Development - Nam of company: The European plastic window joint stock company - Abbreviation name: Eurowindow - Headquarter: Lot 15, Quang Minh Industrial Zone, Me Linh, Vinh Phuc - Business office: T & M Building, 30 BCD Ly Nam De Street, Hoan Kiem District, - Hanoi Business registration number: 1903000269 granted by Vinh Phuc Department of Planning and Investment on March 16th, 2007 The European plastic window joint stock company was established in 2002 with 100% foreign investing capital, working under T&M Group On August 29 th of 2002, Eurowindow Company was granted investment registration No 25 / GP-VP by Vinh Phuc People Committee and amended on March 15 th of 2006, with a total investment of 12 million USD In May 2007, Eurowindow officially converted to the formation of a joint stock company under Decree No 38/2003 / ND-CP Company operations are organized under the Enterprise Law No 60/2005 / QH11 European Window Company was established to mobilize and effectively use capital in reproduction, business on many fields which were registered with the goal of maximizing profit, creating jobs stability, ensuring the justifiable interests of employees, increasing shareholders’ income, contributing to the State budget and stronger development 1.2 Fields of business activities Eurowindow Joint Stock Company primarily serves the domestic market According to certificate of business registration No 1903000269 granted by Vinh Phuc Department of Planning and Investment on March 16th, 2007, Eurowindow Joint Stock Company has permission to business fields as follow: Ho Thi Duyen Page General Internship Report Supervisor: Vu Thi Thu Trang - Manufacturing windows, doors, partitions of premium materials such as uPVC or - premium composites, aluminum, steel or other materials Manufacturing and trading of aluminum doors, rolling doors, automatic doors and all kinds of wooden doors, doors, partitions of other materials following to market - demands Manufacturing laminate glass, construction glass for the construction and industry Installing equipment systems in the construction sector and civil construction, such - as the automatic doors Installing door systems including doors, windows, the same types of door which - are made of aluminum, wood or other materials Installing products in buildings or other construction such as installing mirrors, - glass walls Designing aluminum glass wall products, glass roof systems, glass stairs, shutters system and kinds of doors, aluminum windows of high buildings and other constructions Ho Thi Duyen Page General Internship Report 1.3 Supervisor: Vu Thi Thu Trang Company’s organizational structure ANNUAL MEETING OF SHAREHOLDERS BOARD OF MANAGAMENT BOARD OF DIRECTORS Administrative and personnel department Manufacturing factory Financial and Importing and accouting department exporting material department Sales department Advertising and Customer service analyzing department departmnet Chart 1.1 Eurowindow Company’s organizational structure (Source: Administrative and personnel department) Annual Meeting of Shareholders: The highest authority to decide all matters of the company, including: considering and approving reports from the Board of Directors about business activities; deciding plans of manufacturing business, investment and strategy to the development of company; amending and supplementing Charters; electing the Board of Directors and deciding the organizational structure of the company, deciding to increase / decrease the charter capital, deciding the quantity of each type of shares to be offered The main shareholders of Eurowindow Company include: Eurowindow Holding Joint Stock Company, BankInvest Group, K/S BI Private Equity New Markets Company, Ms Nguyen Thi Quynh Chi, etc Ho Thi Duyen Page General Internship Report Supervisor: Vu Thi Thu Trang Board of Management: Company’s managing authority, who has the right to decide all matters relating to the objectives and benefits of company Board of Directors has the right and duty to decide the development strategies of the company; decide to sell shares and bonds of the company; make decisions on investment plans and tender; appoint, dismiss, demote general director and chief accountant of the company, set the salary and other benefits for those managers; propose the annual financial report to the General Meeting of Shareholders; define organizational structure and rules of internal management of the company Eurowindow’s Board of Management includes: Mr Nguyen Canh Son (President), Mr Nguyen Canh Hong (Vice president) and other members Board of Directors: The legal head representatives of the company, who have executive and management function to implement all manufacturing business activities and other activities of the company as well as directly operating activities of all departments in the company This is the Company’s representative signing documents and contracts as well as giving foreign policies, orientations, development strategies and taking legal responsibility for the entire manufacturing business activities of the Company Mr Nguyen Canh Hong is Eurowindow’s General Director Administrative and Personnel Department: Implement recruitment of quality assurance requirements as well as the company's strategy Organize and coordinate with other departments to manage human resources, training and re-training Develop compensation regulations, measures to encourage employees to work; implementing the regime for employees Executing and implementing policies and regulations of the Board of Directors Researching, drafting and submitting the rules to apply in the company, building the organizational structure of the company Assisting the administrative work for the Board of Directors in directing - operating activities in the company Supporting other departments in managing human resources and playing as a link between the Board of Directors and employees of the company Manufacturing factory: There are many small parts working directly under the factory to make the good productivity, reduce to the maximum cost of production, and Ho Thi Duyen Page General Internship Report Supervisor: Vu Thi Thu Trang complete the progress to match the sale department’s requirement, simultaneously the factory will corporate materials to catch up with the input materials using progress, and provide adequate supplies when necessary for producing Financial and Accounting Department: Helping director ensure the manufacturing process to continue Urging payment to recover capital and accounting entire production and business operations of the Company Subscribing to the necessary documents and vouchers required for all financial operations of the company Having an obligation to make financial repost for the authorities of the State Taking responsibility for the financial figures provided Importing and Exporting Material Department: Taking responsibility for purchasing goods for the company; finding and evaluating the suppliers of goods and services; getting and handling quotes Sales Department: Divided into several parts: direct sales, showroom sales, indirect sales, agent sales, project sales Sales department is always supported by other departments in order to achieve the sales objectives of the company All orders of business staffs must be designed and set out the price to be sold before moving on factory to be produced according to production proposal Thus, the company can ensure the work quality, respect the views of customers, while they can advise customers of the type, the kind of company products, ensure the accurate production according to size of production Advertising and Analyzing Department: Implementing sales promotion programs and promotions, seminars, fairs for company’s brand development Customer Service Department: Managing all output and input information of customers, understanding the production progress of every projects, receiving information of the customer guarantee, controlling warranty issues arise during using process With the principle of voluntary activity, democracy, equality, publicity and unity in accordance with current regulations, Eurowindow Joint Stock Company has established an effective management model suitable for the actual model and condition of the company Ho Thi Duyen Page General Internship Report Supervisor: Vu Thi Thu Trang The organizational system of the company is unified from top to bottom, every activity was issued from the Board of Directors to the Directors to the operating departments with many teams and the factory The entire operation of the system is placed under the direction of the Board of Directors and the Directors Ho Thi Duyen Page 10 General Internship Report Supervisor: Vu Thi Thu Trang Roller shutters: o Detolux overhead roller shutter: made from complete spare parts imported o from Germany with foam filled insulated aluminum slat for insulation Eurowindow roller shutter: Roller drum with double skin aluminum extruded profile Trapezoid perforated slat allows clearance gap adjustment Auto Door: available in two types – auto sliding door and automatic revolving door Entire control systems are imported from Europe or Eurowindow’s orders Ho Thi Duyen Page 13 General Internship Report Supervisor: Vu Thi Thu Trang Business activities of the company 2.1 2.2.1 Asset and Equity structure Table 2.1 Eurowindow Company’s Asset and Equity Structure (2012-2013-2014) Items 2012 Asset 2.795.161.878.397 2.052.269.721.931 742.892.156.466 2.795.161.878.397 1.825.230.570.631 ST Asset LT Asset Equity Liabilities a ST Liabilities b LT Liabilities Equity Rate (%) 100 73 27 100 2013 2.707.320.664.653 1.930.955.683.010 776.364.981.643 2.707.320.664.653 1.685.168.289.360 Rate (%) 2014 100 71 29 100 2.582.211.258.754 1.876.302.517.745 705.908.741.009 2.582.211.258.754 1.374.639.330.526 1.348.125.463.131 100 73 27 100 26.513.867.395 1.207.312.953.816 47 1.727.821.174.208 62 1.634.100.161.827 60 97.409.396.423 51.068.127.533 969.931.307.766 35 1.021.895.340.066 38 Unit of currency: VND (Source: Eurowindow’s Financial Report ) In the recent three years, the structure of assets and sources of Eurowindow Company has changed Over years, total assets and capital decreased 7.6% Short-term and long-term assets decreased significantly However, liabilities in 2014 decreased to 24.7% versus 2012 From 2012 to 2014, the equity increased 24.5% In the Capital structure, equity accounts for only a small proportion (35%) in 2012 but has increased over the years, by 2014 to achieve 47% of total capital This shows that the company's debt ratio declined, making business operations of the company not depend too much on the market’s interest rate as before In the Assets structure, short-term and long-term assets have decreased The main sources of income of the company rely on large projects as well as orders from domestic and foreign businesses The income is used to make payments for facilities, production as Ho Thi Duyen Page 14 Rate (%) 52 General Internship Report Supervisor: Vu Thi Thu Trang well as staff salaries; maintain operation on a daily basis Thus, total assets and equity of the company annually depend on how many projects in that year as well as how effective the financial allocation for the activities is Ho Thi Duyen Page 15 General Internship Report Supervisor: Vu Thi Thu Trang 2.2.2 Result of business activities Table 2.2 Eurowindow Company’s result of business activities (2012-2013-2014) Unit of currency:VND No 10 11 12 13 14 15 Item Net revenue from sales of goods and services Cost of goods and services Gross profit from sales and services Revenue from financing activities Financial cost Cost of sales Business management cost Net profit from operations Other incomes Other costs Other profits Profits from associated companies Profit before tax Business income tax expense Profit after tax 2012 1.373.748.166.762 2013 1.453.836.382.493 2014 1.285.127.669.197 887.806.033.796 985.053.519.549 880.057.617.495 485.942.132.966 468.782.862.944 405.070.051.702 3.906.850.756 4.986.566.441 5.390.221.042 142.365.064.584 195.547.320.665 92.124.436.736 124.565.494.836 214.783.838.122 73.382.802.526 85.871.248.391 207.707.590.989 70.106.399.700 59.812.161.737 61.037.293.901 46.775.033.664 14.658.954.343 15.055.900.410 396.946.067 127.165.321 21.604.654.201 24.094.278.952 2.489.624.751 142.522.969 23.819.194.282 18.066.500.023 5.752.694.259 112.797.093 59.542.380.991 3.819.745.159 58.690.192.119 6.276.168.714 52.640.525.016 8.406.730.588 55.722.635.832 52.414.023.405 44.233.794.428 (Source: Eurowindow’s Financial Report ) Report of business activities in 2012-2013-2014 shows the variation in business of the company in recent three years as follows: Revenue, costs and profits are calculated very carefully by accounting department, which accurately reflect the business activities of the company Company’s revenue is used to offset expenses Revenues in 2014 reached 1285 billion VND while in 2012 it was 1373 billion VND, decreasing by nearly 88 billion VND (6.4%) The decrease in revenue was due to complicated fluctuation of domestic market, the frozen situation of real estate Ho Thi Duyen Page 16 General Internship Report Supervisor: Vu Thi Thu Trang market during this time, which makes the company difficult in developing market, increasing sales The figures above show that profit after income tax in 2013 decreased by 11,488 billion dong, equivalent to 20.7% The decrease in profit after income tax means that the business activities of the company in the year 2014 have more difficulties than in 2012 This amount of profit was not used to distribute to shareholders but to supplement for the entire equity of the company as well as to replace and repair fixed assets in order to serve the manufacturing business of company In general, economic criteria in 2014 decreased compared to previous years Because of rising producing costs and economic crisis, Eurowindow company needs to find solutions to remains stable business and asserts its position in the market 2.3 Comments on the strong points and weak points of company’s business activities 2.3.1 Strong points In general, the management of revenue, expenses, profit distribution as well as mobilization and using of company’s capital is fully implemented and updated in time, which meets the need of administrators The company always has obligations to the State budget The company has a strong source of finance and facility, with factories, branches, nearly 40 showrooms and a hundred of dealers, distributors over the nation So the supply and distribution of products are flexible; goods are not redundant and timely meet the need of customers Besides, the factories are equipped with complete cutting edge production lines imported from Europe such as Germany, Italy, Finland, Spain, etc Currently, the company has expanded manufacturing scale, developing market, with the goal of providing best quality and services, harmonizing benefit for both Eurowindow and Community as well as contributing to environmental protection, standing as a leader in field of high-quality plastic window Ho Thi Duyen Page 17 General Internship Report Supervisor: Vu Thi Thu Trang The company has nearly 4,000 employees including qualified specialist, engineers, and high skilled workers, working under skillful and strategic guidance of experienced leaders, which help to make the business activities of company more efficient and make company’s position in the market increase 2.3.2 Weak points - Firstly, the large scale of manufacturing makes it difficult for managers in administrative activities By integrating and developing, Eurowindow made a pretty strong brand in the market Vietnam is considered as a potential and quite large market so expanding the manufacturing scale and distribution networks helps the company fully meet the needs of customers However, the expansion of scale leads to many difficulties and challenges for the board of directors in managing - Secondly, in today’s market economy, a company wanting to have sustainable development needs to be active in developing its own human resources However, how to recruit capable and loyal human resources is still a difficult problem Increasing in requirement of work and fierce competition in labor market require the company to employ the labors who have much experience However, the company has not had flexible policies to attract and employ the talents - Thirdly, the producing materials are mostly imported, so it depends much on foreign market Moreover, the imported materials bearing extra cost which pushes up the price of Eurowindow’s products, reduces the company’s competitiveness compared with domestic products 2.4 Comments on the use of English in Eurowindow company Eurowindow JSC mainly does business with foreign partners in Germany, Italy, Spain, Switzerland, etc So the use of English is the necessary and compulsory requirement in the operation of the company; howerver, the usage of English is still not really effective in this company Ho Thi Duyen Page 18 General Internship Report Supervisor: Vu Thi Thu Trang With the feature that all activities in Eurowindow company are associated with English, most of the staff can use English This ability in the company ranges from general to fluency However, the requirement of English proficiency for the staff who is in charge of logistics tasks such as manufacturing, cleaning and so on is not compulsory In the interviews for some departments such as Sales Department, Importing and exporting material Department, the candidates are thoroughly tested on English proficiency, especially in speaking and writing Most of the employees in these departments have English certificate from an intermediate or higher; some important positions as directors, deputy directors are certified TOEIC / IELTS In addition, the company also encourages its employees to spend more time studying and practicing their English skills in the evening at prestigious centers, thereby improving the company’s quality of customer service and meeting the integration’s demand of the market economy Ho Thi Duyen Page 19 General Internship Report Supervisor: Vu Thi Thu Trang CHAPTER 3: SOME PROBLEMS IN COMPANY’S BUSINESS ACTIVITIES 3.1 Opportunities and challenges of the company 3.1.1 Opportunities The trends of globalization and international economic integration have created a lot of business opportunities and an “open playground” for enterprises This is an advantage to help Eurowindow company open up opportunities for associating with domestic and foreign enterprises With the position of a leader in field of window, Eurowindow has opportunities to capture the market share, build a good image, expand the manufacturing scale and developing in other fields Vietnam’s economy are on track to develop, which helps to increase the customers’ demand on high-qualified products for construction, creates many chances for companies specializing in providing high-qualified window such as Eurowindow to increase sales On the other hand, international marketing helps businesses have more advantages to promote and apply on many aspects such as sales marketing, service marketing, investment marketing, etc Thank to this, Eurowindow company will accumulate a lot of experience in organizing and managing company, researching market and planning strategies, especially the experience in building strategy of international marketing 3.1.2 Challenges Along with the opportunities, the company itself and other domestic enterprises have to face with many challenges Competition among the sectors in the era of globalization is rising and getting tougher and tougher Competitors have also increased both in quantity and quality The global competitiveness is stronger when tools and strategies of competition are more complicated Ho Thi Duyen Page 20 General Internship Report Supervisor: Vu Thi Thu Trang Challenges for market have become fiercer Rapid increase in production makes the supply tend to exceed the demand So demand of the market is getting closer and stricter The first requirement is the quality of products However, in today’s market economy, only quality is not enough Beside high quality, customers also require products to have low costs, reasonable prices, perfect services, accurate delivery time and convenient distribution channels If the company cannot meet these requirements, it is easy for them to lose customers The frozen situation of the real estate market as well as unexpected fluctuation of the economics pose many challenges for Eurowindow in maintaining its position, increasing sales revenue and stabilizing business activities, helping to bring the company through the difficult period In addition, the price of importing materials is increasing It puts pressure on companies which depends on importing material such as Eurowindow That the environment is being destroyed seriously also needs to be cared 3.2 Some problems in the use of English in Eurowindow Company Although English is a basic requirement of Eurowindow company, the level of English is not even Only about one third of the employees in the company can use English fluently Most of the employees can communicate with foreign partners using listening and speaking skills Nevertheless, reading and writing skills are not the strength of Eurowindow company, especially the skill of reading specialized projects Due to the fact that not many employees in the company are trained in universities or colleges or foreign language centers, it is difficult for them to understand many specialized projects Communicating with foreign partners via business correspondence as well as skills of writing reports and projects in English of many employees are not good enough When signing big contracts with foreign partners, the company still have to rely on the help of the prestigious interpreting – translating offices to avoid unnecessary mistakes, convey the most adequate and accurate information to customers, maintain the position and image of the company in the market Ho Thi Duyen Page 21 General Internship Report Supervisor: Vu Thi Thu Trang 3.3 Recommendations for solutions 3.3.1 Solutions to management This problem has existed for a long time and is not easy to solve However, Eurowindow company can seek solutions to make the smooth operation, ensure the production efficiency and avoid overlapping and gaps in the management 3.3.2 Solutions to human resources In order to attract and recruit the competent workforce, besides ensuring the salaries, bonuses and preferential treatments, Eurowindow company firstly needs to promote and maximize all the advantages to persuade the talents and prove that the company is the “fertile and potential ground” for them to challenge, create and experience so as to affirm their competence In addition, it is necessary for the company to create a better working environment, understand and share the desires as well as difficulties of the employees Eurowindow company also needs to arrange some courses to enhance the solidarity among employees and make timely decisions to avoid the risk of leaving the company of employees, especially the important positions 3.3.3 Solutions to material problem The increasing price of importing materials requires the company to negotiate, search for new suppliers in order to purchase good materials with reasonable price, ensure the output quality as well as the product’s competitiveness in the domestic market 3.3.4 Solutions to the use of English in the company Ho Thi Duyen Page 22 General Internship Report Supervisor: Vu Thi Thu Trang About the problem that the English levels in the company are uneven and some English skills of the employees are limited, Eurowindow company can allow the employees to participate in some short-term and long-term courses of specialized skills, especially writing skill because this skill requires the high orthodoxy and profession For some logistics staff who are not fluent in English, the company can hold some English courses of basic communication for them The content of courses should focus on communication patterns, common terms and actual activities to practice English Teachers maybe the employees of the company who have been trained or use English fluently By this way, the company can not only save a large amount of cost but also enhance the solidarity and cohesion among people in company In addition, the diversity of using English can be improved over time by exposing to many forms of English in use The departments in company can sum up some documents of specialized words and different ways of using English to help the next generation overcome this barrier more easily Ho Thi Duyen Page 23 General Internship Report Supervisor: Vu Thi Thu Trang CONCLUSION Ater more than 10 years operating in the market, Eurowindow Joint Stock Company has achieved many considerable accomplishments, contributing substantially to the development of society and getting a firm position in Vietnam However, there still exist some problems that need to be improved in order to operate more effectively During the period of 4-week internship, I had a chance to apply my knowledge to reality as well as got more experience to finish my report I sincerely thank my supervisor Ms Vu Thi Thu Trang and Eurowindow JSC for helping me a lot with my internship to complete this report Ho Thi Duyen Page 24 General Internship Report Supervisor: Vu Thi Thu Trang REFERENCE • Documents of Eurowindow Joint Stock Company • Baocaothuctap.net • Tailieu.vn • Slideshare.net Ho Thi Duyen Page 25 General Internship Report Supervisor: Vu Thi Thu Trang Thân gửi bạn sinh viên TMU, Chúng trường Anh ngữ Amazing YOU –Chuyên đào tạo phát âm giao tiếp chuẩn giọng Anh Mỹ Trong kỳ thi học kỳ vừa rồi, Trường Anh ngữ Amazing YOU vui đồng hành bạn ÔN TẬP MÔN TIẾNG ANH thông qua việc chữa chi tiết đề thi năm trước Và hôm nay, Trường Anh ngữ Amazing YOU biết bạn sinh viên năm cuối gặp khó khăn vấn đề làm báo cáo thực tập nên tổng hợp tài liệu gồm 50 Báo cáo thực tập khoa Mong tài liệu giúp bạn đạt 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