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Những hướng dẫn trong sổ tay này có thể áp dụng hầu hết cho các trường hợp. Những trách nhiệm được mô tả bằng hình ảnh dưới đây sẽ được áp dụng cho các nhân viên bảo vệ bảo tàng. Những quy định của giám đốc hoặc người có trách nhiệm trong bảo tàng có hiệu lực cao hơn những hướng dẫn này.
UNESCO SECURITY.qxp 1/25/08 6:48 PM Page S TAY HảừNG DN BO Vồ DI SN VN HùA AN NINH TRONG BO TNG SECURITY AT MUSEUMS UNESCO SECURITY.qxp 1/25/08 6:48 PM Page Cc că quan v c nhân c th ti bn ti liữu ny, vèi ặiu kiữn ghi r ngun, v gi xut bn phằm ặn UNESCO Paris theo ặa ch dèi ặây Ti liữu ny côn ghi r: Sấ tay hèng dn bo vữ di sn vđn - Tp An ninh bo tng â Bn quyn phin bn ting Anh: UNESCO, 2006 â Bn quyn phin bn ting Viữt: UNESCO v Cc Di sn vđn - Bẩ Vđn ha, Th thao v Du lch, 2008 Xut bn bêng ting Viữt vèi s ặng cềa UNESCO Chu trch nhiữm bn dch: Cc Di sn vđn - Bẩ Vđn ha, Th thao v Du lch v Vđn phng UNESCO H Nẩi Reproduction is authorized, providing that appropriate mention is made of the source, and copies sent to the UNESCO (Paris), address below This document should be cited as: Cultural Heritage Protection Handbook N o1 Security at Museums â UNESCO 2006 for the original edition â UNESCO & the Department of Cultural Heritage - Ministry of Culture, Sports and Tourism of Vietnam 2008 for the Vietnamese translation Reproduced by permission of UNESCO Translated by the Department of Cultural Heritage - Ministry of Culture, Sports and Tourism of Vietnam and the UNESCO Hanoi Office Chu trch nhiữm bin / Editor: Anna Paolini Bin vin / Editorial assitants: Malda Jabbour, Lise Macdonald Nẩi dung / Text by: Adalberto Biasiotti Ha sá / Drawings by: Beatrice Beccaro Migliorati Tấ chc Gio dc, Khoa hc v Vđn cềa Lin hiữp quậc xut bn lôn ặôu nđm 2006 Printed in 2006 by the: United Nations Educational, Scientific and Cultural Organization 7, place de Fontenoy, 75732 Paris 07 SP, France â UNESCO 2006 (CLT/CH/MUS-06/17) UNESCO SECURITY.qxp 1/25/08 6:48 PM Page GIừI THIồU Nhng hèng dn cuận sch ny thng c th ặểc p dng cho hôu ht cc trng hểp Xin lu rêng nhng trch nhiữm ặểc m t bêng hnh nh dèi ặây s ặểc p dng cho nhiu nhân vin bo vữ Nhng quy ặnh v hèng dn cềa gim ặậc bo tng hoc ngi c thằm quyn cềa bo tng c hiữu lc cao hăn nhng hèng dn sấ tay ny Hy lun lun tin tẻng vo kinh nghiữm, s phn ặon v ká nđng cềa bn x l nhng tnh huậng bt thng hoc ngoi d kin INTRODUCTION The following instructions are generally applicable in most circumstances Please note that the duties pictured here may be assigned to more than one guard Please remember that instructions issued by the Museum curator or other person in authority have priority over the indications of this manual Always trust your best experience, judgement and skill to handle unusual events or unforeseen circumstances UNESCO UNESCO SECURITY.qxp 1/25/08 6:48 PM Page Nhiữm v bo vữ bo tng phi lun ặểc thc hiữn - viữc giao ban ca ặm v ca ngy côn ặểc tin hnh mẩt cch nghim tc v cht ch theo cc quy trnh ặ ặểc thậng nht Museum protection duties never stop - the handover from night duty to daytime duty should be carried out according to agreed procedures, in an orderly and secure manner Cng tc an ninh phi ặểc bổt ặôu khong 30 pht trèc mẻ ca phc v cng chng; tt c cc ca thot him phi ặểc mẻ v khu vc vo chnh côn ặểc kim tra ặ di di vt cn nu c Duty starts about half an hour before opening to the public; all emergency exits should be free and the immediate exit area inspected to remove possible obstructions UNESCO UNESCO SECURITY.qxp 1/25/08 6:48 PM Page Mẻ tt c cc ca sấ v ca vo ặ chật an ton ặm qua Open or unlock all windows and doors that have been secured at night Kim tra ặ ặm bo tt c nhng cha kha quan trng ặu ẻ ặng năi quy ặnh Check that all important keys are present or properly accounted for UNESCO UNESCO SECURITY.qxp 1/25/08 6:48 PM Page òc tt c cc ghi ch sấ nht k v tin hnh cc biữn php phễ hểp nu côn Read any remarks written in the log-book and take appropriate steps if any Tổt thit b pht hiữn thâm nhp ban ặm, v kim tra s hnh bnh thng cềa hữ thậng truyn hnh an ninh, my pht tn hiữu bo ặẩng di ặẩng, bẩ ặm, thit b micro v my phng thanh, ti să cu v trang thit b cp cu Switch off night intrusion detection panel and check regular operation of closed circuit television system, portable alarm transmitter, portable radio sets, public address equipment, first aid kit and emergency equipment UNESCO UNESCO SECURITY.qxp 1/25/08 6:48 PM Page Kim tra cht lểng hnh nh ặ ặểc ghi bêng cch tua nhanh li bđng video hoc my ghi ká thut sậ Check the quality of the recorded images by replaying an accelerated video cassette or digital recorder Kim tra sấ ghi chọp, bt, ặn pin v nhng trang thit b c nhân khc Check your block note, pen, portable lamp and other personal equipment UNESCO UNESCO SECURITY.qxp 1/25/08 6:48 PM Page Kim tra tt c cc hiữn vt ặang ặểc trng by ặ ặm bo mi hiữn vt ặu ẻ ặng v tr v an ton Inspect all artefacts on display and check that all are accounted for and secured Trng hểp hiữn vt b tht lc côn kim tra nim phong c ch k cềa ngi c thằm quyn ti ặng v tr cềa hiữn vt If any artefacts are missing, check that the appropriate label, with duly authorized signature, is applied on site UNESCO UNESCO SECURITY.qxp 1/25/08 6:48 PM Page Nu thy hiữn vt v tnh b dch chuyn hoc ặang ẻ t th nguy him; khng ặểc chm vo hiữn vt Côn gi ngi c chuyn mn ặ x l Look for artefacts accidentally moved or in a dangerous position; not touch artefacts Ask a specialist to rectify the situation ò ngh ngi c chuyn mn x l tnh huậng; mi hiữn vt ch ặểc dch chuyn bẻi nhng ngi c chuyn mn, ặeo gđng tay v thc hiữn cc biữn php phng nga ặc biữt Ask a specialist to rectify the situation; artefacts should always be moved by skilled people wearing gloves and taking special precautions UNESCO UNESCO SECURITY.qxp 1/25/08 6:48 PM Page Hy lun lun ghi nhè rêng la v nèc l hai yu tậ rềi ro lèn nht bo tng Please remember that water and fire are the two greatest risks in a museum Hy tm v ngđn chn nguy că nèc gây Look for possible water damage UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 27 Nhng v khch tham quan nhã tuấi l nhng ngi chề tăng lai cềa nhng di sn vđn cềa chng ta, nhin Young visitors are the future custodians of our cultural heritage, but hy lin hữ vèi thôy, c gio, ặa nhng li khuyn v hèng dn côn thit, kn ặo theo di hnh vi cềa cc em Nu côn, yu côu s h trể thm contact the school master, give advice and directions, discreetly monitor childrenớs behaviour If necessary, call for additional support UNESCO 27 UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 28 Hy lu quan st tr em v khch tham quan nhai kóo cao su; b kóo thng b dnh vo pha dèi hiữn vt Watch for children and visitors chewing gum; often the gum is found attached to the underside of artefacts Hy kn ặo nhng thn trng quan st nhng hnh vi cềa tr em; bn cht hiu k, tr em c th chm vo hoc co xèc hiữn vt, c th gây h hãng hiữn vt Discreetly, but carefully, watch children's behaviour; the natural curiosity of children may lead to artefacts being touched or scratched, with possible consequential damage 28 UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 29 Hy lun nhè rêng nhiữm v chnh cềa bn l bo vữ su cềa bo tng; bn l ngi bo vữ bo tng, khng phi l hèng dn vin du lch Nu ặểc khch tham quan hãi, hy ch tr li v nhng g lin quan ặn că sẻ vt cht v quy ặnh cềa bo tng Please always remember that your primary duty is to protect the museum collection; if questioned by a visitor, give answers only related to museum facilities and rules; you are a guard, not a tourist guide Hy ặc biữt ặ mổt ặn nhng hiữn vt nhã c th b d dng ly ặi, th d nh nổp cềa mẩt chic bnh cấ, hoc l Keep an especially attentive eye on small items that can easily be removed, such as an antique vase cover, for instance, or UNESCO 29 UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 30 nhng chic kim ặng h, hoc l the hands of a clock, or, .mẩt chic cha kha v mẩt ci nổp ặy l kha a key and a keyhole cover 30 UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 31 Phi lun lun cnh gic v trung ch ; nu bn côn phi ri ặim gc mẩt lc, hy yu côu ngi thay th Be ever alert and attentive; if you need to leave your duty post for a moment, ask to be replaced Trong trng hểp khng c khch tham quan, bn c th ngi ngh trn gh c th xp li ặểc If no visitor is present, you may rest on appropriate collapsible chairs UNESCO 31 UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 32 Khng bao gi ặểc ngi ngh trn hiữn vt ặang trng by Never rest on artefacts on show Hy lun sn sng s dng ặiữn thoi nẩi bẩ ặ gi h trể Be always ready to use the internal phone to call for support 32 UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 33 Lun sn sng s dng bnh cha chy côm tay Be always ready to use a portable fire extinguisher Trong trng hểp khch tham quan b tai nn, If a visitor should have an accident, UNESCO 33 UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 34 .hy yu côu mi ngi ặng cch xa v gi cp cu .keep other people at a distance and call for professional first aid Khi nhân vin y t ặn cp cu, hy phãng nhng ngi lm chng v ghi li cc thng tin c lin quan When the paramedics arrive, interview witnesses and record all the relevant facts 34 UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 35 Ht gi quy ặnh, hy nhó nhng nhng dt khot yu côu tt c khch tham quan ri khãi bo tng At appointed time, gently yet firmly escort all visitors to the exit Tuyữt ặậi khng nhn bt k khon tin thẻng no, nu phễ hểp, c th ặ ngh khch tng bo tng ặ h trể cc hot ặẩng cềa bo tng Strictly refrain from accepting gratuities of any kind; if appropriate, propose a donation to support museum activities UNESCO 35 UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 36 Hy kha tt c cc lậi thot him cềa bo tng bêng ấ kha Put all the museum exits under lock and key Kha tằt c cc ca sấ Lock all windows 36 UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 37 Kim tra li ká cng tt c cc phng trng by Inspect all exhibition rooms Kim tra tt c cc dng c pht hiữn thâm nhp bêng cch quan st ặẩ nhy cềa ặn bo hiữu ặậi vèi c ặẩng cềa mnh (nu ặểc) Check all intrusion detector devices by observing the blinking light reaction to your movements (if appropriate) UNESCO 37 UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 38 Kim tra tt c cc phng phc v v phng vữ sinh Inspect all service rooms and toilets Kim tra ặ chổc chổn tt c cc cha kha chnh ặ ẻ ặng v tr quy ặnh Check that all main keys are present or properly accounted for 38 UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 39 Ghi chọp li mi thng tin c lin quan ặn ca trc ngy vo sấ nht k ặ cung cp thng tin cho cc nhân vin bo vữ trc ca ặm Write any information about your day shift in the logbook for the information of the night guards Bt hữ thậng ặiu khin thit b kim sot thâm nhp; kim tra ặ chổc chổn rêng tt c cc thit b an ninh hot ặẩng tật Turn on the night intrusion detection control panel; check that all security equipment is working properly UNESCO 39 UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 40 Hy tin hnh viữc giao ban ca ặm theo quy trnh ặ ặnh Perform night shift exchange of duties, according to relevant procedures Nu ặểc, hy thc hiữn ặểt ặi tuôn ca ặm bêng viữc kim tra cc khu vc theo trt t ặểc gểi ẻ ặây If appropriate, carry out the night shift watch tour by checking the areas for inspection in the sequence indicated here 40 UNESCO UNESCO SECURITY.qxp 1/25/08 6:49 PM Page 41 Hy kim tra li mẩt lôn na nhng khu vc quan trng nh ặ trnh by ẻ trn Check the important areas once again as indicated in this handbook Nu bo tng c dng c ghi hnh, hy ci ặt thit b theo mẩt trnh nht ặnh If there is a watch recorder, set to planned schedule UNESCO 41