Service manual acer ferrari 3000SG

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Acer Ferrari 3000 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to PART NO.: VD.FR1V7.001 PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Ferrari 3000 service guide Date 2003/11/17 II Chapter Chapter Updates Add POST codes Copyright Copyright © 2003 by Acer Incorporated All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed "as is" Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium II/III are trademarks of Intel Corporation Other brand and product names are trademarks and/or registered trademarks of their respective holders III Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports, please read the following general information This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g add-on card, modem, or extra memory capability) These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines V VI Table of Contents Chpater System Specifications Features System Block Diagram Board Layout Top View Bottom View Outlook View Front Open View Front Panel Left Panel Right Panel Rear Panel 10 Bottom Panel 11 Indicators 12 Using the Keyboard 13 Lock Keys 13 Embedded Numeric Keypad 14 Windows Keys 15 Hot Keys 16 The Euro Symbol 18 Launch Keys 19 Touchpad 20 Touchpad Basics 20 Hardware Specifications and Configurations 22 Chapter System Utilities 31 BIOS Setup Utility 31 Navigating the BIOS Utility 32 Info .33 Main 34 Advanced 36 Security 38 Boot 42 Exit 43 BIOS Flash Utility 44 System Diagnostic Diskette 44 Chapter Machine Disassembly and Replacement 45 General Information 46 Before You Begin 46 Disassembly Procedure Flowchart 47 Removing the Battery Pack 50 Removing the Optical Module/HDD Module/ Wireless Lan Card and LCD module 51 Removing the Optical Module 51 Removing the HDD Module 51 Removing the Wireless LAN Card 51 Removing the LCD Module 52 Disassembling the Main Unit 53 Remove the function key board and the keyboard 53 Separate the main unit into the logic upper and the logic lower assembly 53 Disassembling the logic upper assembly 54 Disassembling the logic lower assembly 55 Disassembling the LCD Module 57 VII Table of Contents Disassembling the External Modules 59 Disassembling the HDD Module 59 Disassembling the Optical Drive Module 59 Chapter Troubleshooting 61 System Check Procedures 62 External Diskette Drive Check 62 External CD-ROM Drive Check 62 Keyboard or Auxiliary Input Device Check 62 Memory check 63 Power System Check 63 Touchpad check 64 Power-On Self-Test (POST) Error Message 65 Index of Error Messages 66 POST Codes 68 Index of Symptom-to-FRU Error Message 72 Intermittent Problems 76 Undetermined Problems 77 Chpater Jumper and Connector Locations 79 Top View 79 Bottom View 80 Chapter FRU (Field Replaceable Unit) List 81 Exploded Diagram 82 Appendix A Model Definition and Configuration 90 Ferrari 3000 Series 90 Appendix B Test Compatible Components 91 Microsoft® Windows® XP Home Environment Test 92 Appendix C Index VIII Online Support Information 97 99 Chapter System Specifications Features This computer was designed with the user in mind Here are just a few of its many features: Performance T AMDTM XP-M processor at available in 2500+ and higher T Memory upgradeable up to 2GB with slots (only one slot for user accessible) T Internal removable DVD drive (AcerMedia bay) T High-capacity, Enhanced-IDE hard disk T Li-Ion main battery pack T Microsoft Windows XP operating system T Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high colour up to 1400X1050 Super eXtended Graphics Array (SXGA+) resolution for 15.0” T 3D graphics engine T Simultaneous LCD and CRT display support T S-video for output to a television or display device that supports S-video input T “Automatic LCD dim” feature that automatically decides the best settings for your display and conserves pwer Display T DualViewTM Multimedia T AC’97 stereo audio T Built-in dual speakers T Built-in microphone T High-speed optical drive T Built-in optical drive (DVD dual) T 15.0” TFT SXGA+ (1400x1050 resolution) panel T Audio input and output jacks Connectivity Chapter T High-speed fax/data modem port T Ethernet/Fast Ethernet port T Fast infrared wireless communication T Four USB 2.0 (Universal Serial Bus) ports T IEEE 1394 port T Invilink 802.11g wireless LAN (manufacturing optional) T Bluetooth ready (manufacturing optional) T SD/MMC/SM/MS memory slot (manufacturing optional) Keyboard and Pointing Device T 86-/87-key Windows keyboard T Sleek, smooth and stylish design T Acer FinTouch full-sized curved keyboard T Ergonomically-centered touchpad pointing device with four-way scroll button Expansion T One type II CardBus PC Card slot T Upgradeable memory T One Card bus type II slot T One RJ-11 jack for 56Kbps fax/modem T One RJ-45 jack for LAN T One DC-in jack for AC adapter T One ECP/EPP compliant 25-pin parallel port T One external 15-pin VGA port T One speaker/headphone/line-out jack T One audio line-in jack T One microphone-in jack T Four USB 2.0 ports T One IEEE 1394 port T One S-video (NTSC/PAL) output port T 4-in-1 Card Reader (Manufacture optional) T FIR (Fast Infred) port I/O Ports Chapter Picture No Partname And Description Part Number KEYBOARD DARFON NORWAY NSK-A640N 85KEYS KB.T2507.016 KEYBOARD DARFON DANISH NSK-A640D 85KEYS KB.T2507.017 LCD MODULE 15" TFT SXGA+ HSD 150PK17 W/ANTENNA 6M.FR1V7.002 LCD MODULE 15" TFT SXGA+ CMO IDT N150P3 W/ANTENNA 6M.FR1V7.003 LCD 15" TFT SXGA+ HSD 150PK17 LK.15007.007 LCD 15" TFT SXGA+ CMO IDT N150P2-L04 LK.1500D.003 NS INVERTER BOARD W/MAYLAR E SUMIDA 53261-0590 19.T23V7.011 NS LCD BRACKET 15" RIGHT W/HINGE 33.T23V7.007 NS LCD BRACKET 15” LEFT W/HINGE 33.T23V7.008 NS LCD PANEL WITH LOGO-15” 60.FR1V7.003 NS LCD BEZEL 15" 42.FR1V7.006 NS LCD COAXIAL CABLE FOR 15" XGA spwg-B 50.T23V7.021 LCD NS Chapter 87 Picture No Partname And Description Part Number Main Board MAINBOARD 128MB VGA W/SMART CARD READER,PCMCI SLOT,W/O CPU MEMORY MB.FR106.001 NS PCMCIA SLOT 22.A13V7.001 NS 256MB DDR333 HYS64D32020GDL-6-B INFINEON KN.25602.009 256MB DDR333 NT256D64SH8BAGM-6K NANYA KN.25603.009 256MB DDR333 MT8VDDT3264HDG-335C3 MICRON KN.25604.009 256MB DDR333 M470L3224DT0-CB300 SAMSUNG KN.2560B.005 256MB DDR333 W30256AAEPI652A ELPIDA KN.25609.002 512MB DDR333 HYS64D64020GBDL-6-B INFINEON KN.51202.007 512MB DDR333 NT512D64S8HBAFM-6K NANYA KN.51203.005 512MB DDR333 EBD52UC8AARA-6B ELPIDA KN.51209.002 11 DVD DUAL MODULE 4X PIONEER DVRK12RA 6M.FR1V7.001 NS DVD DUAL 4X PIONEER DVR-K12RA KU.00405.005 NS DVD DUAL BEZEL FOR PIONEER 42.FR1V7.004 NS OPTICAL DEVICE BRACKET 33.A13V7.002 NS TOUCHPAD 56.FR1V7.001 Memory Optical Drive Pointing Device 88 Chapter Picture No Partname And Description Part Number Speaker 14 SPEAKER SET 6K.T23V7.002 HEATSINK W/FAN 6K.T23V7.003 NS VGA HEATSINK 34.A13V7.001 NS VGA MEMORY HEATSINK 34.A13V7.002 NS IN READER 6K.T29V7.001 NS MICROPHONE 23.T23V7.001 NS LCD LATCH W/O SPRING 6K.FR1V7.001 Heatsink Reader Microphone Others NS LCD SCREW RUBBER UPPER 47.FR1V7.001 NS LCD SCREW RUBBER LOWER 47.FR1V7.002 NS NUT-I/O 86.T23V7.001 NS SCREW M1.6X4.0-I-NI-NYLOK 86.T23V7.002 NS SCREW M2.0X2.5-I-NI-NYLOK 86.A03V7.007 Screws Chapter NS SCREW M2.0X3.0-I-NI-NYLOK 86.A03V7.012 NS SCREW M2.0X3.5-I-NI-NYLOK 86.T23V7.005 NS SCREW M2.0X5-I-NI-NYLOK 86.T23V7.006 NS SCREW M2.5X3-I-NI-NYLOK 86.A03V7.010 NS SCREW M2.5X4.0-B-NI-NYLOK 86.T23V7.008 NS SCREW M2.5X4-I-NYLOK 86.T23V7.009 NS SCREW M2.5X5.0-I-NI-NYLOK 86.T23V7.010 NS SCREW M2.5X5.5-P-NI-NYLOK 86.T23V7.011 NS SCREW M2.5X0.45+7I-NYLOK 86.T23V7.012 NS SCREW M1.7X3.5-I-BZN 86.A03V7.009 NS SCREW M2X3-I-BNI-NYLOK 86.T23V7.014 NS SCREW M2.0X5.0-I-BNI-NYLOK 86.T23V7.015 NS SCREW M2.0X6.0-I-NI-NYLOK 86.T23V7.017 NS SCREW M2.5X2-I-NI-NYLOK 86.T23V7.018 NS SCREW M2.5X4-I-BNI 86.T23V7.019 89 Appendix A Model Definition and Configuration Ferrari 3000 Series Model Number 3000LMi Appendix A CPU Athlon XP 2500+ 40W LCD 15.0" SXGA+ Memory DDR333 2x256MB HDD (GB) 60 ODD 2.4x Card Reader in Wireless LAN 11g DVD-Dual 90 Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department All of its system functions are tested under Windows® XP Home Refer to the following lists for components, adapter cards, and peripherals which have passed these tests Regarding configuration, combination and test procedures, please refer to the Ferrari 3000 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 91 Microsoft® Windows® XP Home Environment Test Item Display Specifications LCD: Acer AL722 Compaq TFT 5004 Phillips Brilliance 150P CRT: Dell Trinitron 21” ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 Phillips Brilliance 109P 19” Parallel Port Printer: HP Laser Jet 5M HP Desk Jet 840C HP Laser Jet 2100 Canon BJC-3000 IOMega ZIP 100 (LPT Port) IOMega ZIP 250 (LPT Port) Cable: ECP Cable (LL5) 1394 Port 1394 HDD/IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive 1394 External HDD CASE 1394 CCD (APLUX C102T) 1394 MO: FUJITSU LIMITED MDF3130EE 1394 Cable P to P(Pci) Projector Panasonic PT_L757U Panasonic PT_L556EA USB 2.0 USB HUB: Highspeed\4 Port USB HDD: Billionton USB CD-RW: YAMAHA CD/RW-70 USB C.F Card Reader: IOGEAR\ GFR201 USB in Card Reader: SanDisk ImageMate in USB DVD/CD-RW: Pioneer DVR-104 USB DVD/CD-RW: Ricoh MP5125A USB Memory: USB Drive 128MB GB LAN HUB COM SUPER STACK II \ 3C16611 24port S-Video TV: Sony Trinitron 14” \ PVM-14M4U Sony Trinitron 14” \ PVM-14M2U 92 Appendix B Item PC Cards Specifications Modem Card: 3Com 56K Modem (3CXM756) Xircom 56K Modem (CM-56) Xircom 56K Modem (CM-56G) Billionton 56K Modem (FM56C-BF) Psion-Gold Card Clabal 56K+Fax LAN Card: 3Com Lan Card (3CCFE574BT) D-Link Fast Ethernet DFE-650 D-Link CardBus DFE-660 3COM 10M CardBus LAN Card (3CCFE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Pci_Fast Ethernet Card FNW-3602-TX LAN Card Bus Card: 3COM 10/100 CardBus LAN Card (3CCFE575CT) Xircom CardBus Ethernet II 10/100 (CBE2-100) SCSI: Adaptec SlimSCSI APA-1460D Card LAN + Modem Card: Xircom CreditCard Ethernet + Modem 56K (CEM56-100) ATA Card: Adapter Flash Card+ SanDisk CF Card 128MB PQI Compact Flash Card+ PQI CF Card 128MB Zip Card: ZIOMEGA USB ZIP 250 1394 CardBus Card: IEEE 1394 CardBus Card\ DV Megician \UPMOST Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 Quanta Wireless LAN Card \ WL-211F Wireless Card Bus Card: BUFFALD WLI-CB-G54A Card Reader: Apapter PCMCIA in PQI CF CARD Reader PNY PCMCIA in MMC Card: SanDisk 32MB SanDisk 64MB PQI 64MB MS Card: Apacer 128MB SONY Memory Stick 128MB SD Card: Transcend 128MB SanDisk 128MB CF Card: PQI 128MB SanDisk 8MB SanDisk 128MB Appendix B 93 Item USB Port Specifications K/B+Mouse Logitech K/B+Mouse+Receiver Microsoft Wireless Optical DeskTop for Bluetooth K/B+Mouse USB Mouse: Microsoft IntelliMouse Optical USB & PS2 Compatible Microsoft Notebook Optical Mouse Microsoft Optical Mouse Blue USB & PS/2 Compatible\MIC:E-C011-02-1620 Logitech Wheel Mouse M-BB48 Logitech MouseMan Dual Optical \ M/N:M-BL63B Logitech iFEEL Mouse M-UN58a Acer USB Mouse MP0930 Acer USB Mouse M012B0 USB Keyboard: NMB K/B ZIPPY USB Keypad TK532 USB Camera: Intel YC72 Logitech QuickCam Home Dlink WebCam DSB-C300 USB HDD: HD 530 Tested to comply with FCC Standards USB CD-ROM: YAMAHA CD/RW-70 USB Printer: HP DiskJet 3425 Colour inKlet printer HP DeskJet 840C HP deskject 450 Canon BJC-3000 USB FDD: Acer USB FDD YD-8U10 Teac USB FDD Logitec USB FDD USB Memory: USB DRIVE 128MB Panasonic SUPER DISK \ LKRF235U USB LAN: Billionton USB-10/100 FastEthernet BUFFALO USB-10/100M Ethernet LUX-TX USB Zip: IOMEGA USB ZIP 100 IOMEGA USB ZIP 250 USB Scanner: HP ScanJet 5300c USB Speaker: Philips USB Speaker (DIGITAL Speaker System) USB HUB: PCI_USB HUB\UH-400 USB Gamepad: Logitech WingMan GAMEPAD EXTREME Logitech WingMan EXTREME DIGITAL 3D Logitech WingMan RUMBLEPAD USB Card Reader: Iwill in Card Reader Pro Compact Flash Card Reader 94 Appendix B Item Audio Jacks Specifications Speaker DENON Amplifier (AMP) AVR-1802 LOUDSPEAKER Gateway Speaker Earphone: AIWA HP-X121 Earphone PHILIPS Earphone NEC Earphone e STEREO DYNAMIC HEADPHONES E-750 Pro DYNAMIC HEADPHONES PH-B333G Panasonic Stereo Headphones \ RP-H1245 DELL harman/kardon Microphone AIWA Mini Microphone Condenser MIC EM-420T Audio Jack JS-100 Jazz 3D Speaker SONY Earphone MDR-CD60 Microsoft microphone Microphone Condenser Microphone Dynamic Microphone Appendix B 95 96 Appendix B Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i.d and password These can be obtained directly from Acer CSD Taiwan Acer's Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material Also contained on this website are: T Detailed information on Acer's International Traveler's Warranty (ITW) T Returned material authorization procedures T An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please not hesitate to communicate these to us Appendix C 97 98 Appendix C Index A Battery Pack 48 CD-ROM/DVD-ROM Module 53 Floppy Disk Drive 57 Procedure Flowchart 47 ACPI 1.0a 22 AFLASH Utility 44 Display Audio 25 E B Error Symptom-to-Spare Part Index 65 Battery Pack 50 External CD-ROM Drive Check 62 BIOS 22 package 22 password control 22 ROM size 22 ROM type 22 vendor 22 Version 22 External Diskette Drive Check 62 F Features Flash Utility 44 Floppy Disk BIOS Setup Utility 31 removing the 57 BIOS Supports protocol 22 FRU (Field Replaceable Unit) List 81 BIOS Utility 31 Basic System Settings 36 Navigating 32 Onboard Device Configuration 39 Startup Configuration 38 System Information 32 System Security 43 H Hot Keys 13 I Indicators 12 Board Layout Bottom View Top View C Intermittent Problems 76 J Jumper and Connector Locations 79 Cache controller 22 size 22 Top View 79 K caps lock Keyboard 28 on indicator 12 CardBus 27 CPU core voltage 22 package 22 type 22 Keyboard or Auxiliary Input Device Check 62 L L2 cache 22 M D Memory Check 63 Model Definition 90 DIMM 22 Combinations 23 external 51 package 22 removing 51 Speed 22 voltage 22 Disassembly Index Modem 23 N num lock on indicator 12 O 99 Online Support Information 97 P Panel Bottom 11 left Rear right Parallel Port 26 PC Card 12, 27 PCMCIA 27 Pentium III 22 Power System Check 63 Battery Pack 64 Processor 22 R RMA 81 S Second Level Cache 22 System Block Diagram Layout System Diagnostic Diskette 44 System Memory 22 System Utilities 31 System Utility Diskette 44 T Test Compatible Components 91 Touchpad Check 64 Troubleshooting 61 U Undetermined Problems 77 USB 27 utility BIOS 31 V Video 26 W Windows XP Pro Environment Test 92 100 Index Index 101
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