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Career Paths Tourism is a new educational resource for tourism professionals who want to improve their English communication skills in a work environment. Incorporating careerspecific vocabulary and contexts, each unit offers stepbystep instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths English: Tourism presents subject matter including reservations, health concerns, money issues, tours and career options.The series is organized into three levels of difficulty and offers over 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary, and listening skills, and leads students through written and oral production.Bên cạnh đó tôi còn có rất nhiều bộ tài liệu tiếng anh như IELTS, TOEIC, TÀI LIỆU NGHE, COLLINS ENGLISH, CÁC PHIM FRIENDS(10 seasons), HOW I MET YOUR MOTHER(9 seasons), HANA MONTANA…BỘ TRUYỆN TIẾNG ANH NỔI TIẾNG(PDF+MP3). Liên hệ: sampaulus92@gmail.com
24024 • AlIOiloble soon: • • Oxford English for Careers is a new, up-to-date course where you learn what you need to know for a coreer in tourism • learn the English you need to the job • Practise language in real work situations • learn specialist vocabulary on eYery page gives you the language, information , and skills you need to start your career : • • • • ISBN 978 019 "55103 Irs my ;ob - real people talk about their work in tourism Customer core - key interpersonal skills for customer relations Find out - tourism projects and internet research Writing bonk - practice in writing for tourism • Facts, figures , and quotations all about touriml • Online interactive exercises to revise and recycle language: YfY(W.oug,wo1rAt1orlc • IS6N 978 019 455106 And for the teach • The Teacher Resoun: Book helps you 10 leurism $0 you prepare your students to ~ in tourism • Background ;ntnxluct;on 9;'" you special;" knowledge you need 10 un~ ;th ccnIMlonce • Handy tips g;'" you oa.y-Io-undenlond oxpIonot;on and -n -n adv;ce • Additional activities and uni by-unit tests help you provide your students with extra practice and support • Online resources including listening scripts, GIouary, and furthe.- help on how to leach Iou,;sm: www.oup.com/elt/toacber/ook Availai*l now: Tourism Class CD Tourism Teacher's Resource Book 1$8N 19 4551 024 ISBN 19 455101 Your career in tourism starts here , with Oxford English for Careers, OXFORD UN IV ER SI T Y P RESS www.oup.com/elt Contents ' au SKI l l S A ND KNOWLEDGE H', my Job / Where Customer cue Find out LANGUAGE SKILLS Listening LANGUAGE KNOWLEDGE Reading Speaking Writing Tourism: the Col/eelS Country fact shet!t Desc.riblngJob biggest business questionnaire skills In the world Job skills (kscriblngjOb Language spot Vocabulary Pronunciation AdjectiV6 fOf jobskills Syllables In the Worldl Whatlstourisml p.4 Andrew Sharpe: 'The ClJstomer is always right' Filets and statistics Three jobs on your country routines industrysectOIS Personalleaming Dictionaries World destinations _ p.12 New Zealand, Different The Bale.uic destinations- tsl;lnds different customs Country I region filet sheet brochure, presentation Where tourists gol Where tourlsh rome from? The biggest spenders and the Describins a destination biggest earners favourite places Describing res.ot.lrces and Tourism features and attractions Oictionary transcriptions Tour operation Word shess Reasons for travel If/,/II',/dy Sales terms Thealphabet Comparing things Transport words Describing a timetable Adjectives describing transport /c/,/i:/,/cll Ire/,/a:/,/all features Describing a destination J Tour operators p.lO Br80"" Pozo The personal touch Tour operators In your country Why choose a package holidayr The role of tour operators Talking to toor operators A web page for a package tour The'Peuein Burma'toor An inclusive toor Designinga package tour Describing local tour operations Reasons for travel and money spent on travel Why people travel? Changes in tourist motivation Old and new tourism in your country or region Talking about reason Passenger survey Thechanging face oftoorism A report ona travel agency 'Open' and 'closed' questions Asking questions Prepositions oftime Tourht motivations p,lS IK('nYJ 'We know what youwant Old and new tourism Interview with a Kenyan tour operator Describing trends S Travel agencies pJ Michaela Cambelov:' Identifying needs local travel agency evaluation All in a day's work The sales process Anewcustomer The impact ofthe Internet Presenting a product Investigat ing a client's needs Suggesting alternatives and making a recommendation Suggestions and advice Transport in touri sm p.44 Crulseshlp Exceeding e)(pectatlons Transport in your country Transport systems Sa n Francisco transport and (able ca rs in timetables and San francisco schedules A cruise ship What Is most Important for tourists when traveJling' wOO" Timetable Infnrm:ltlnn Transport and timetable Information , - - -", ,- • ,- t - ,- Writing bank p.S2 f'l!orsonal state~nt letter of application Email to a client Emallio O~ of your bosses Emilil to a colleague at work Messages and memos (, Fax Writing biilnk key p.59 Accomociiltion p.60 Celina AiYlisher are groreful to tilt followingfor the1r pmtIlssion w rtprOdua photogrop/» and iIlusrrotivr rnatrnal: With offices in Argentina Austria Brazil Chile Czech Republic France Greece Guatemala Hungary Italy Japan Poland Ponugal Singapore South Korea Switzerland Thailand Turkey Ukraine Viemam OXfOltll and OXFO RD ENGLISH are registered trade marks of Oxford University Press in the UK and in certain other countries ~ Oxford University Press 2006 The moral righu of the author hOIVi.' been asserted Database right Oxford University Press (maker) First published 2006 1010 1009 100S 1007 10n6 109S76S4321 No UJUI,utbori:ted photocopying All rights reserved No pan of this publication may be reproduced stored in a retrieval system Or transmilted in any form or by any means without the prior permission in writing of Oxford University Press or as expressly permitted by law or under terms agreed with the appropriate reprographics rights organization Enquiries concerning reproduction outside the KOpe of the above should be sent 10 the ELTRights Department Oxford University Press at the address above You must not circulate this book in any other binding or cover and you must impose this same condition on any acquirer Any websites referred to in this publication are in the public domain and their addresses are provided by Oxford University Press for information o nly Oxford Uni versity Pren disclaims any responsibility for the content JSBN'13: 978 19 455100 JUN ' lO: 19 455100 S Printed in Spain by Gr.ific3s Estella AC KNOWLEDGEMENTS TIlt ~utliors ~nd publishu~" grarqul to Ihlu who haw givrn pmnls$!On to rtprodUCf tilt following ('X/rom and adaptaNoru Pf wpyrighl rnatelia.l: p.2 adapted extracts from ~ Ghmpst Pftllt Baltlcr Tour from the Scantours website Used by kind pennission ofwww.scantours.com p.33 adapted extract from Galillgoffli~bealrn trade by R Foroahar from Newsw«k (22{29 July 2002) c Newsweek Inc All rights reserved Reprinted by pennission, p.33 adapted e xtract from Tht Stare of Tourism by Melvyn Pryer Used by kind pennission of the author p,42 adapted extracts from Travel agent myt/u alld "aUIin from the American SocietyofTravel Agenls website Used by kind permission of www.astanet.com p.53 adapted extracts from Sum111ft' Jobs Britain 2005 Used by kind pennission of Vacation Work Publications p.64 adapted extracts from the accomnlodation section of the Visit Scotland website Used by kind permission ofwww.visiUOOtland.com p.6S adapted extracts from the Unusual Hotels of the World website Used by kind permission ofwww.unusualhotelsoftheworld.com ~ 2006 p.70 adapted extracts from Tht Tourlsts'TopTen from the NewcastleC~teshead [niti~tive website Used by kind permission ofwww.NewcastleCateshead.com p.8S adapted extr~cts from Tht Karalwrllm Expt'Tknct on the KEAdventure Travel website Used by kind permission ofwww.keadventure.com p.88 adapted extracts from Tourimt inMtal"Cfica from the Cool Antarctic~ website Used by kind permission ofwww.cool~ntarctica.com p.!04 adapted extracts from Air P