Telephone Phrases Match the following to make telephone expressions Could you… put repeat read give take a message? that? that back to me? me through to … me your name? Could I… leave speak have check go to Mr Wilson? over that again? extension 103 please? that? a message? I’m phoning… to about to for about your advertisement an appointment some information confirm our meeting see if you could attend a meeting on the 20th Telephone Conversation A Read the following telephone conversation with your partner What you think about it? A: Snead industries B: Michael Brown A: Wait B: Alright A: He’s not here B: Tell him I can’t meet him on Tuesday A: You can’t meet him for two days? B: No! I said I can’t meet him on Tuesday A: Okay I’ll tell him B: (click) A: (click) B Now, write a similar conversation to the one above Think of ways to make it more polite, friendly and professional _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Homework Think of a typical telephone conversation that you have at work Who you speak to? What you speak about? Write a telephone conversation below Be sure that you include expressions which sound polite, friendly and professional First answer these two questions: Who is talking? What are they talking about? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _