E363 ENVIRONMENTAL MANAGEMENT LECTURE 10 – TQEM, ISO Dr Nguyen Thi Hoang Lien nguyenthihoanglien@hus.edu.vn WHAT IS TQEM/TQM? TQEM - Total Quality Environmental Management TQM – Total Quality Management Focus on “doing it right the first time” “doing it better the second and third times” (Kanter, 1997; Hammer, 1996) Used as a construct for simplifying the implementation of global metastandards for environmental management developed by the ISO WHAT IS ISO? • ISO – the International Standardization Organization • Has developed auditable conformance standards that are designed to enhance product quality (the ISO 9000 series) and the environmental quality (the ISO 14000 series) WHAT IS ISO 14000 • ISO 14000 is a series of international standards on environmental management • ISO 14000 provides a framework for the development of an environmental management system and the supporting audit program ISO 14000 LCA EMS EIA EA EL EAPS EMS – Environmental Management System EIA – Environmental Impact Assessment EA – Environmental Auditing LCA – Life Cycle Assessment EL – Environmental Labeling EAPS – Environmental Aspects in Product Standards ISO 14000 SERIES STANDARDS • ISO 14001 specifies a framework of control for an Environmental Management System • ISO 14004 provides guidance on the development and implementation of environmental management systems • ISO 14010 provides general principles of environmental auditing (now superseded by ISO 19011) • ISO 14011 provides specific guidance on audit an environmental management system (now superseded by ISO 19011) • ISO 14012 provides guidance on qualification criteria for environmental auditors and lead auditors (now superseded by ISO 19011) • ISO 14013/5 provides audit program review and assessment material • ISO 14020+ labeling issues • ISO 14030+ provides guidance on performance targets and monitoring within an Environmental Management System • ISO 14040+ covers life cycle issues WHAT MUST A COMMUNITY DO TO HAVE AN EMS THAT MEETS ISO 14001? • A policy statement which includes commitments to prevention of pollution, continual improvement of the EMS leading to improvements in overall environmental performance, and compliance with all applicable statutory and regulatory requirements • Identification of all aspects of the community organization's activities, products, and services that could have a significant impact on the environment, including those that are not regulated • Setting performance objectives and targets for the management system which link back to the three commitments established in the community or organization's policy (i.e prevention of pollution, continual improvement, and compliance) • Implementing the EMS to meet these objectives This includes activities like training of employees, establishing work instructions and practices, and establishing the actual metrics by which the objectives and targets will be measured • Establishing a program to periodically audit the operation of the EMS • Checking and taking corrective and preventive actions when deviations from the EMS occur, including periodically evaluating the organization's compliance with applicable regulatory requirements • Undertaking periodic reviews of the EMS by top management to ensure its continuing performance and making adjustments to it, as necessary 10