Positive Leadership Healthy leadership always moves along a positive path Forget about those age-old images of the stern, dour-faced manager, cracking the whip and doling out punishments and hard work to embittered employees In today’s world, great leaders are recognized by the positive effects they have on people They promote teamwork, encourage excellence, foster growth and even offer criticism in a productive way • • • Toastmasters provides many opportunities for members to practice positive leadership skills Many corporations around the world encourage their current and future managers to join If you’re looking for a good place to work on your leadership skills, why not give Toastmasters a try? Laws of Positive Leadership How to Find Leaders Requiem for the Heroic Manager • • • • • Home • • Print Page Free Resources Questions about Leadership Positive Leadership Laws of Positive Leadership Email Page Laws of Positive Leadership How to be a leader others want to follow Examples abound of poor leadership Who hasn’t had a teacher or boss who invoked feelings of disrespect? A positive leader is someone who inspires, motivates, energizes and unites, while generating loyalty and producing results In his article for the Toastmaster magazine, Victor Parachin offers 10 rules on how to be that kind of leader: • • • • • • • • • • Give more than you expect others to give Combine optimism and perseverance See everyone as a diamond in the rough Express appreciation; accept responsibility Keep your ego in check Show respect for the people around you Treat team members as family Be a source of inspiration Stress cooperation, not competition Maintain a sense of humor Read the Complete PDF Article How to Find Leaders Want to find leaders for your organization? John Maxwell, Ph.D., is an expert on leadership and author of more than 30 books on that topic In his monthly enewsletter, Leadership Wired, he answers the question, “How can I be sure to hire the right person?” To accomplish anything of significance, you must have the right people by your side Finding a great hire often goes hand in hand with identifying potential leaders Maxwell credits his friend Fred Smith with helping him arrive at these 11 questions to ask when looking for a leader: • • • • • • • • • • • Does the person question existing systems and push for improvements? Do they offer practical ideas? When they speak, who listens? Do others respect them? Can they create or catch a vision? Do they show a willingness to take responsibility? Do they finish the job? Are they emotionally strong? Do they possess strong people skills? Will they lead others with a servant’s heart? Can they make things happen? Requiem for the Heroic Manager Ideas about effective leadership are changing In the past, the heroic archetype was the most popular image of corporate leadership According to this image, a good manager was a rugged, decisive individual, capable of single-handedly driving a business to success and glory But as Dave Zielinski points out in his article "Requiem for the Heroic Manager," the heroic archetype of leadership is on its deathbed In its place, leadership research conducted in the past 20 years paints a very different picture According to recent scholarship, good leaders: • • • • Focus on the success of the organization rather than their own personal success Enable success in others and share the glory of success with the group Acknowledge personal weaknesses as well as strengths Celebrate the accomplishments of employees and make them feel like heroes Read the Complete PDF Article Speak Like a Leader Communication and leadership skills go hand in hand There are many good reasons why Toastmasters teaches both communication and leadership skills People with good communication skills are more likely to be promoted to leadership positions, and good leaders need communication skills to be effective • • In other words, if you want to be a leader, you have to learn to speak like a leader And Toastmasters is here to help Motivational Speech Techniques The 10 Commandments of Communication • • • • • Home • • Print Page Free Resources Questions about Leadership Speak Like a Leader Motivational Speech Techniques Email Page Motivational Speech Techniques Five simple strategies to motivate your listeners One of the most important elements of leadership is the ability to motivate people Without motivation, even the most skilled team of seasoned professionals is unlikely to achieve great things A highly motivated group of talented people, on the other hand, can move mountains While it’s true that motivating people involves more than just changing the way you speak, there are some simple guidelines you can follow to help build team motivation with only your words and your voice: • • • • • Be enthusiastic Enthusiasm is contagious! Before you present your ideas, think about the aspects of the subject that you find most interesting, and don’t be afraid to let that interest come through in your voice Use quotes, stories and anecdotes Along with their obvious entertainment value, quotes and stories can lend authority to your topic and provide concrete examples that people can relate to Speak with confidence Deliver your message loud and clear Maintain eye contact with your listeners Don’t mumble or slouch Say you and we, not I and me Instead of telling people what you want them to do, present ways for them to work together to achieve their goals Involve listeners in the success of the group Keep it simple People aren’t motivated by what you say; they’re motivated by what they understand The best way to ensure audience understanding is to break down complex ideas into simple components The 10 Commandments of Communication How to speak like a leader By Michael Landrum, ATMB Listen generously Emerson said: “First seek to understand, then to be understood.” How you listen to an audience? Do your research Find out who they are, what they need and want, and what they expect from you When you step to the lectern, pause and listen Are they ready to hear you? During your speech, keep listening Pay attention to them Are they leaning forward, backward or on each other? Be willing to depart from your prepared remarks to recover your rapport with them Ask questions Even something as simple as “Is that clear?” can reestablish contact Say what you mean and mean what you say Aren’t these two phrases the same? No indeed: “Say what you mean” is about telling the truth, “Mean what you say” is about making a commitment, keeping your promise, honoring your word Have something meaningful to say Step to the lectern with the intention of making a difference to your audience Use the fewest words with the fewest syllables I run afoul of this one all the time It’s the main reason I rewrite so often, looking for big, two-dollar words I can swap for a single 10-cent syllable Delete therefore, insert so That’s real economy in writing Remember that the basic unit of communication is not the word but the idea Align with your audience We may consider it our task to speak to the audience, but it is sometimes more important to speak for them Express those thoughts and feelings that you share with them Even if you think they are wrong and you are the advocate of sweeping change, you must first understand and articulate their feelings Great leaders know that leadership begins with the pronoun we Be specific Use stories, anecdotes, parables and examples rather than generalities and abstractions This is a tough one for some people They love to wander through a topic in the abstract, scattering generalities as they go The great teachers and speakers pepper their talks with vivid, detailed examples “He seemed upset as he left” is general “He blew his nose, kicked the dog and slammed the door” is specific Suit the action to the word, the word to the action Don’t say “I’m glad to be here” while looking at your wristwatch Be aware of your non-verbal communication Your gestures, posture, facial expressions, energy, tone of voice, and a thousand other tiny, unuttered elements actually carry the true and specific meaning of your communication We can understand the words “I love you” well enough But their true importance, their actual meaning, is all wrapped up in how they are spoken, and by whom 7 Structure your speech One valuable way to make your talk memorable is to speak to a structure and make your listeners aware of it Share with them the form of your thoughts as well as the content and they will be able to follow more complex ideas It will be easier for you to remember, too People appreciate the scenery more with a glance at the road map every now and then Speak to be understood Have the courtesy to develop your voice so that all may hear you You groom your appearance, so why not cultivate your voice? With a little effort it can be strong, crisp, clear and various in texture, color and range It’s sad when speakers expend their energy to create a vivid, wellconstructed talk and then whisper, mutter or mumble Speak for the benefit of others Serve your audience well by keeping their interests foremost in your mind This is the golden rule of speaking As an audience member you can easily tell when a speaker is self-serving Nothing communicates more clearly than intention 10 Speak from your highest self The highest self is where hope resides To lead effectively requires a courageous, positive, optimistic view As any astronaut will tell you, if you get high enough you will be in perpetual sunshine There must be a caveat attached to this rule, however: Beware of elevating yourself with a high horse Be humble Having an opinion is a meager accomplishment On most occasions a modest demeanor improves communication Michael Landrum, ATMB, is a speaker, coach and writer in New York Teamwork Harnessing the power of the group Effective leadership has nothing to with promotions or job titles It has no relationship to the number of people who work under you, and it’s not about earning awards, accolades or personal glory It’s all about the ability to motivate and inspire people to work together as a team In Toastmasters, members take turns filling various meeting roles, giving everyone access to hands-on leadership and team-building experience • • Curious? Find a meeting location near you and see for yourself Delegating Authority Turning Team Conflict into Team Harmony Delegating Authority The best way to wield power is to share it responsibly A leader is only one person and can only the work of one person In order to best accomplish the team’s goals and objectives, he or she must carefully delegate authority to team members Why we don’t delegate Some leaders hesitate to delegate authority for the following reasons: They think they can it better themselves They fear others will make mistakes They think team members won’t like them if they give them a lot of work and responsibility They’re afraid the person will perform too well and make them look bad • • • • Truth is, the careful delegation of authority is one of the most important aspects of team building When done right, it plays to the team’s strengths and gives team members valuable experience It also gives people the opportunity to shine while freeing up the leader’s time for more important or appropriate activities How to delegate While delegating authority and responsibility is crucial to team success, there are a few guidelines that should be followed: • Choose the right person Select someone who is capable, able and willing to take on the responsibility • Make expectations clear Describe the project or task to be completed, the results expected and the timetable • Establish how and when you want feedback on progress Do you prefer daily reports? A weekly email? • Give appropriate authority Don’t give a team member a project that he or she does not have the power to complete! For example, don’t assign someone a task that requires access to a database that they can’t get into • Get the person’s agreement The team member should commit to and be willing to carry out the work Turning Team Conflict into Team Harmony How to get people to rally together for a common cause Whether it’s in school, at the office or on the playing field, being a “team member” is a challenging role How people with diverse backgrounds, aptitudes and belief systems set aside their differences and start “rowing together as one?” Elusive as good teamwork may be, there are steps organizations can take to ensure their work teams are high-performing and well-adjusted In his article for the Toastmaster magazine, “Turning Team Conflict Into Team Harmony,” Dave Zielinski cites team-building experts who offer advice on how to be a team leader, leading volunteer-based teams, and what to when your team isn’t working For example, Zielinski says a team’s chances of success depends on the leader’s ability to: • • • • • Use “people skills.” Set precise and measurable objectives Provide regular and actionable feedback Promote peer pressure as a tool for accountability Offer meaningful rewards for good performance Read the Complete PDF Article Learning Leadership The best way to learn how to lead is to become a leader Take a quick look at your local bookstore’s shelves and you will likely find hundreds of volumes about leadership Scan the table of contents of a handful of them and you’ll find that there are many different – even contradictory – theories about what leadership is, and how to be a good leader No matter how good some of these books might be, there’s no arguing that it’s difficult to advance your leadership skills without actually taking on leadership roles yourself That’s where Toastmasters comes in In Toastmasters, members advance in the Leadership track of the educational program by participating in club leadership activites The Toastmasters approach is hands-on and participatory, not dry and academic; it’s a place to try your hand at leadership instead of just reading about it So if you’re looking for a place to put some of those leadership ideas you’ve been reading about into practice in a safe, supportive environment, give Toastmasters a try • • Leadership Track Leadership Essentials • • • • • Home • • Print Page Free Resources Questions about Leadership Learning Leadership Leadership Essentials Email Page Leadership Essentials Leadership is difficult to define It’s an abstract concept that evokes as many different reactions as there are different kinds of people Yet most of us know good leadership when we see it, and we can often tell when good leadership is missing by the way a team or organization struggles without it At Toastmasters, our leadership training program identifies the following areas as essential to quality, effective leadership: • • • • • • • • Mission A clear mission helps the leader to focus the team so that they can ignore distractions and pay attention to what’s most important Values When a leader demonstrates values that are in sync with the company’s mission and the team’s goals, everyone benefits Planning and goal-setting With clear goals and effective planning, leaders make their expectations understood and team members know what to at all times Delegating authority The job of leadership is usually too big to handle alone By sharing responsibilities with the team, a leader instills a sense of purpose and empowerment Team building Establishing trust, playing to individual strengths, encouraging people to work together – all are important aspects of team building Giving feedback Constructive, concise and timely feedback is essential to each team member’s success, and to the success of the team as a whole Coaching team members A good leader must take on the role of trainer now and then, providing expert advice, encouragement and suggestions for improvement Motivating people By providing a good example, learning each team member’s needs and giving rewards and incentives when appropriate, a leader can inspire people to achieve higher levels of performance • • Working for the team Great leaders encourage participation, facilitate communication and provide an environment where team success is more likely to occur Resolving conflict Conflict between team members is inevitable, and not always a bad thing A leader’s job is to resolve the conflict in a just and reasonable way so that productivity and morale not suffer Speaking of Nightmares Bad Speaking Situations and Lessons Learned By John Kinde, DTM As a speaker and entertainer with more than 30 years experience, I’ve had my share of nightmarish speaking and performing conditions The best thing that can come from a bad situation is that we learn something to prevent it from happening again! Let me share some of my worst memories – and what I learned from them The Nightmare: Booked to perform 30 minutes of comedy at a New Year’s Eve Party, I was introduced at 11 p.m., one hour before the stroke of midnight To accommodate my portion of the entertainment, the organizers stopped the dancing The 300 people at the party were not happy Then I discovered that the sound system was horrible Only the people in the first two rows could hear me well The people in the middle could hear me a little The people in the back could not hear me at all So the ones in the back of the room started talking to each other! The chatter from the back of the room resulted in the people seated in the middle not hearing anything I was saying, so they also started talking You get the picture: A tsunami of indifference was sweeping toward the front of the room Soon only the front row could hear small portions of my program Disaster! When it was over, I didn’t hang around to meet the audience And I almost swore I’d never perform again Almost The Lesson: Sometimes the main factor in an awful situation is bad timing In this case, interrupting the dancing just before midnight was not good A performance at p.m would have been better For a speaker, a case of bad timing could mean giving a speech while people are eating dinner It’s better to give your talk after the meal is completed What if you’re scheduled to speak at breakfast? Giving a talk at a.m could be bad timing, especially if you’re doing humor A humorous talk will normally be better received at lunch than it will be at a breakfast meeting Another factor to consider is whether you would rather speak to a group before or after they get drunk I prefer sober audiences I’ve learned to explore my options For example, at an event such as a New Year’s Eve Party, is it possible to perform in a separate room where watching the program is optional? I’ve done this at high school graduation parties and it works like a charm Those who want to watch the entertainment are able to enjoy it The Nightmare: There was the time I was booked as a middle act in a fund-raiser variety program at a high school auditorium The stage was perfect, but the spotlight was fixed The cord on the microphone was not long enough to reach the illuminated area of the stage As a result, I couldn’t be seen and heard at the same time I made choices all the way through my program of when it was most important to be heard and when it was most important to be seen Funsville, not! The Lesson: For your speech to be received and enjoyed, your audience must be able to see and hear you Although this is a no-brainer, you need to remember to coordinate with your host or meeting planner to ensure that you are provided with good sound and lighting Know what is essential for optimal room configuration and communicate it in advance to the program planner Sometimes people in charge of meetings have little experience and no understanding of the dos and don’ts of program staging They have good intentions and want to it right; they just need your help You and the meeting planner must work together to create an environment that allows a good audience to actually be a good audience Make the commitment to arrive early, at least two hours before your program, to check out the lights, sound system and other elements of the room setup At more recent programs I have often brought my own sound system, lights, microphone cords, projectors and a screen Usually, I leave them in the car and take them in only if they’re needed The Nightmare: My next performance treat was on a riverboat My program was staged on the upper deck, on top of the doors that covered the diesel engine As if the noise wasn’t enough, the lighting consisted of yellow “bug lights.” I was performing magic, and the color of the props was important to the effect As a result of the yellow riverboat’s lighting, my red props looked like orange White looked like yellow Blue looked like green, and I looked like a cast member from Night of the Living Dead – and felt even worse The Lesson: Avoid outdoor programs At outdoor events, the audience’s energy evaporates right into the sky Also, never speak on a moving vehicle I’ve also been asked to speak on trains, busses and limos No thank you! Cruise ships would be the exception The Nightmare: I spoke to inmates at a federal prison Yes, a captive audience I discovered that it was an ideal place to experience hecklers Not just one heckler, but many If an inmate is thinking something, he or she is more likely than your typical audience member to say it out loud I was not expecting this, and it affected the flow of my program The Lesson: If you’re prepared to deal with hecklers, the disruption will be minimized For the most part, it isn’t that hecklers don’t like you; they are simply trying to have fun The best thing is not to confront or challenge them but to go with the flow Enjoy the moment If they are extremely annoying, often the audience will help you deal with them Also, be alert for some funny lines that you may be able to add to your next talk I picked up a line from the prison talk that I used for many years after The Nightmare: The next surprise was a program for an audience of 400 I had performed for this group in previous years; a good audience But this time, the decorating committee had unwittingly sabotaged the program The room’s primary decoration consisted of three helium balloons tied to the back of each chair with three-foot ribbons On arrival, I went to the back of the room to check the view of the stage Or should I say, lack of view of the stage The effect of the decorations amounted to the equivalent of 400 people standing in the middle of the room When you were seated, unless you were in the front three rows, you absolutely could not see the stage The larger problem was that since people in the back rows could not see anything, they started talking among themselves Flashback to the New Year’s Eve party And now, in addition to not seeing the stage, nobody could even hear the program because of the conversational tidal wave I needed my crying towel! Lesson Learned: The room decorations can have a major impact on your program It’s not just balloons on chairs; streamers hanging from the ceiling or tall centerpieces on the banquet tables also can obscure the view of the platform Once again, talking to the event planner in advance is a smart thing The Nightmare: At yet another event, I arrived early to find that the banquet tables for 500 people were set up with the first row of tables 70 feet from the stage It’s a challenge to deliver an intimate presentation with your closest audience members 70 feet away In addition, this means that the back row was 70 feet further away than it had to be Not good The Lessons: Sometimes you need to take charge In this case, I did something I had never done before I knew that the fix was simple and quick It wasn’t a matter of moving all 63 banquet tables closer to the stage; it was simply a matter of moving the back two rows of tables (only 10 of them) to the front of the large room I asked if that could be done and the response was, “Yes, but there isn’t enough time to it.” I made a decision, based on two factors First, I had a relationship with the staff from previous engagements And second, I checked with the program chair to ensure that the 70 feet of dead space was not something that was intentionally designed to allow room for something else in the program And then I said, “OK, I’ll move the tables myself.” I asked one person to assist me and we started to move the first table Within 30 seconds we had 10 staff members helping us And in less than five minutes the entire table arrangement had been fixed Because of some slightly assertive behavior, the program was much better than if we had left the room as it was This tactic needs to be used with caution and good judgment In some cases (based on my relationship, or lack of relationship, with the venue staff and the meeting planners) I would choose to live with the dead space and make the best of it The Nightmare: Then there was the time we presented an improv show for a senior citizen residential home The room was set for 100 chairs Twelve residents turned out for the show They sat in the back of the room, leaving the front seats empty We performed our opening, high-energy game that normally was received with loads of audience response, laughter, applause But this night nothing Dead silence Then we started asking for audience suggestions for the next scene Blank stares We ended up providing our own laughter and troupe members shouted out suggestions for the rest of the evening I was hoping that our audience was finding the room a quiet place to rest Lesson Learned: Always assume that the audience is enjoying the program (unless they’re throwing things at you) Avoid second-guessing your audience Never assume that lack of laughter means they don’t find your humor funny Some of the people in this tiny senior-residence audience came up after the show to say how much they enjoyed the program If only they hadn’t kept it a secret during the show! As a speaker, you can always choose to believe that an audience’s silence means that they are quietly enjoying your program If they don’t applaud, assume they’re sitting on their hands because their fingers are cold Don’t let your negative assumptions and interpretations zap the energy out of your program Final Thoughts You’re probably wondering, “Hey John, are all your programs disasters?” The good news is that these performances constitute a small number of hundreds of programs and most of them took place more than 20 years ago In recent years I’ve experienced few such unpleasant situations The improvement in my track record is due to better judgment The old saying is that good judgment comes from experience, which is the result of bad judgment I learned from the difficult programs I wish you happy performing and happy speaking But when you get into a bad situation, deal with it Do your best program possible even if only one person is enjoying it (even if you are that one person) And when it’s over, quickly pack your things Smile while you are leaving And know that your future programs will be better because of the experience and the lessons you learn John Kinde, DTM, Accredited Speaker, is a humor specialist and keynote speaker from Las Vegas For more information, visit www.HumorPower.com From the Toastmaster magazine, January, 2006 • • • • • • • • Toastmaster Magazine • • Print Page Past Issues Write for Us About Us Contact the Toastmaster Hall of Fame Want to Advertise? Current Advertisers a location near you Email Page When was the last time you had to persuade someone? Regardless of your industry or profession, chances are you regularly have to persuade others to adopt your ideas Whether you’re persuading a client to buy your product, your boss to give you a raise, your co-worker to give you a piece of that key project, or even your kids to clean their room, you often need others to see things your way And while research shows that most people believe they can’t be sold, the fact is that those same people can indeed be persuaded if they don’t recognize that a “sales” technique is being used That’s why smart professionals today are using the art of persuasion, rather than sales, to get others to see things their way Realize that persuasion does not involve tricks, gimmicks, lying or anything unethical When you use persuasion techniques, you are merely taking advantage of modern psychological research to make your message more credible and believable For persuasion to truly work, whatever message you’re conveying must be based in truth and delivered with the right intentions After all, you’re persuading someone to your point of view, not conning someone to or think something questionable With that said, following are the persuasion principles that will give you an edge in getting others to adopt your ideas with ease: Aim at a narrow target When attempting to coax someone to adopt their ideas, many people a data dump on their listener They give every possible fact, figure and feature in hopes that some of the information will stick and persuade the other party However, if you want to be effective at persuasion, then you need to keep your focus during the conversation as narrow as possible So rather than talk about everything possible that might persuade the other person, find out what’s important to your listener and then persuade on those points only The best way to uncover what’s important to the other person is to ask That’s right…simply ask, “What’s important to you about… [insert whatever topic you’re addressing].” Then listen to what your listener says and speak only to those points If asking such a direct question doesn’t seem appropriate for your situation, you can couch your question within a statement, such as, “I was talking with someone the other day about [insert your topic], and they told me that _ was the most important thing to them about [insert your topic] That wouldn’t be important to you too, would it?” The result is that your statement could sound like: “I was talking with someone the other day about buying a car, and they told me that gas mileage was the most important thing they considered when purchasing a vehicle That wouldn’t be important to you too, would it?” Allow the person to answer and give you the information you need Then you can gauge how to direct your conversation based on their response 2 Use stories to convey your message Stories are an extremely effective way to persuade However, many people are too obvious with their stories, and as a result it sounds like they’re giving a sales pitch The best way to use stories as a persuasion tool is to simply tell your listener about something that is similar to your concept For example, suppose you want to convey the idea that your product will give the person peace of mind First, determine what that idea is like…what is similar to having peace of mind? You may decide that “relaxation” is similar to the concept of peace of mind If so, what conjures up images of relaxation to you? To this you might reply that a day at the beach equates to relaxation If so, then tell a story about a day at the beach The person’s unconscious mind will draw the necessary connections and your persuasion for you “So rather than talk about everything possible that might persuade the other person, find out what’s important to your listener and then persuade on those points only.” Let’s say you’re trying to motivate your staff to try something new and you want to convey the idea of being open to discovering new ideas What is that idea like? What is similar to discovering new ideas? For many, it’s similar to being surprised So then, what else elicits a surprise? How about opening a gift? Tell a story about that The point is to pinpoint what you want to convey, decide what that idea is like, determine what else is like that main idea, and then tell a story about the similar concept, idea or thing This indirect approach works wonders and keeps people from feeling like they are being sold Use a quote Sometimes you may have to tell people bad news in order to get them to see things your way If you don’t want to be the bearer of bad news, you could use a quote to tell the news for you For example, you could tell a client, “I was talking with Joe Smith the other day and he said that ABC Company has trouble making deliveries on time.” Another example would be to say, “My father always used to tell me _,” and then tell them what you want to tell them Who could argue with your father? The only caveat is that you cannot use this technique to say something that is not true The goal is to deliver truthful news or make a point in a way that doesn’t reflect poorly on you or make you appear insincere Use pacing and leading to prove your point Pacing and leading is a technique based on the proven idea that if the brain can verify two things as true, it will accept the third fact as being true also So if you tell someone, “My name is Mary Jones and I’m with Acme Corporation,” the listener’s mind can quickly verify those two facts as true Then whatever you say next, such as, “We have the lowest prices on your office supply needs,” rings true to the listener as well Again, you cannot use this technique to say something false Whatever your third piece of information is, it must be a reasonable fact A Slight Edge Yields Huge Rewards None of these persuasion techniques are magic or “smoke and mirrors.” They are designed merely to give you a slight edge in your dealings with others, but a slight edge can make all of the difference in the world After all, in the Olympics, the difference between those who win the gold and those who win the silver is often just a few hundredths of a second or a fraction of a point A slight edge goes a long way So arm yourself with these persuasion tools and make them a part of your everyday conversations with others When you do, you’ll find that others are more apt to adopt your ideas, resulting in more winning solutions for everyone involved Paul Endress is an entrepreneur, communication expert and president of the consulting firm Maximum Advantage in Harrisburg, Pennsylvania Reach him at www.paulendress.com A former Toastmaster, he will present a session on this topic at the International Convention in Calgary on August 14  ... • Leadership Track Leadership Essentials • • • • • Home • • Print Page Free Resources Questions about Leadership Learning Leadership Leadership Essentials Email Page Leadership Essentials Leadership. .. taking on leadership roles yourself That’s where Toastmasters comes in In Toastmasters, members advance in the Leadership track of the educational program by participating in club leadership. .. most of us know good leadership when we see it, and we can often tell when good leadership is missing by the way a team or organization struggles without it At Toastmasters, our leadership training