IÁO D TR O H KINH Chuyên ngành : Qu n tr doanh nghi p – : 60.34.04.02 V TH S NG IH NG D N KHOA H C: PGS.TS TP H ng nghiên c u MINH – N 2015 nhân y – K22 CÁC 1.1 1.2 1.3 1.4 1.5 1.6 2.1 2.1.1 2.1.2 2.2 – CA) 2.2.1 2.2.2 2.3 10 2.4 11 2.4.1 uang (2004) 11 2.4.2 13 2.4.3 Nghiê 17 2.5 tranh 22 30 3.1 3.2 30 Nghiên 31 3.2.1 31 3.2.2 31 3.3 37 3.3.1 37 3.3.2 37 3.3.3 39 3.3.4 40 3.4 41 42 4.1 42 4.2 42 4.2.1 42 4.2.2 43 4.2.3 44 4.2.4 44 4.2.5 45 4.2.6 45 4.2.7 46 4.2.8 47 4.2.9 48 4.3 (EFA) 48 4.3.1 48 4.3.2 51 4.4 52 4.4.1 53 4.4.2 54 4.5 61 4.5.1 4.6 61 62 63 5.1 Th 63 5.2 67 5.3 70 ADTT BVTT CA (Competitive Advantage) CCTC CDTT CNTT KM (Knowledge Management) NNL TP HCM TTTT VHDN CÁC : 21 39 42 43 43 44 44 45 45 46 46 47 47 48 48 49 50 51 52 53 54 20 55 21 56 61 62 uang, 2004) 13 (Moghaddam AZ, 2013) 17 20 29 Hình 3.1: quy trình nghi 30 57 59 -P Plot 60 61 1.1 - Các ay ngàn doanh 24.1% c uang (2004), Moghaddam AZ c TP HCM” c 1.2 - tai TP HCM tai TP HCM 1.3 Các ngành xây ngành 1.4 Ph Reliability Statistics Cronbach's Alpha N of Items 622 Item Statistics Mean Std Deviation N APP1 4.08 761 276 APP2 4.03 745 276 APP3 4.04 790 276 Item-Total Statistics Cronbach's Scale Mean if Item Deleted Scale Variance if Corrected ItemItem Deleted Total Correlation Alpha if Item Deleted APP1 8.06 1.563 453 491 APP2 8.12 1.560 477 458 APP3 8.11 1.639 366 616 Reliability Statistics Cronbach's Alpha N of Items 674 Item Statistics Mean Std Deviation N PP1 3.58 842 276 PP2 3.78 714 276 PP3 3.83 721 276 PP4 3.74 775 276 Item-Total Statistics Cronbach's Scale Mean if Item Deleted Scale Variance if Corrected ItemItem Deleted Total Correlation Alpha if Item Deleted PP1 11.34 2.852 411 643 PP2 11.15 2.908 539 556 PP3 11.10 2.990 489 587 PP4 11.19 3.048 399 644 Reliability Statistics Cronbach's Alpha N of Items 678 Item Statistics Mean Std Deviation N CA1 3.72 771 276 CA2 3.53 792 276 CA3 3.60 801 276 CA4 3.92 948 276 Item-Total Statistics Cronbach's Scale Mean if Item Deleted Scale Variance if Corrected ItemItem Deleted Total Correlation Alpha if Item Deleted CA1 11.05 3.499 530 570 CA2 11.24 3.654 442 623 CA3 11.18 3.390 539 561 CA4 10.85 3.465 356 693 Phân tíc KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy Bartlett's Test of Sphericity Approx Chi-Square 717 1.821E3 df 435 Sig .000 Communalities Initial Extraction SI1 0.547 SI2 0.59 SI3 0.501 CI1 0.571 CI2 0.546 CI3 0.594 CI4 0.476 PI1 0.468 PI2 0.526 PI3 0.544 PI4 0.539 TI1 0.633 TI2 0.602 TI3 0.553 TI4 0.603 ACP1 0.536 ACP2 0.63 ACP3 0.646 ACP4 0.518 CP1 0.616 CP2 0.613 CP3 0.52 CP4 0.674 APP1 0.569 APP2 0.55 APP3 0.449 PP1 0.499 PP2 0.615 PP3 0.581 PP4 0.423 Extraction Method: Principal Components analysis CP4 CP1 CP2 CP3 CI3 CI1 CI2 CI4 TI1 TI2 TI4 TI3 PP2 PP3 PP1 PP4 PI3 PI4 PI1 PI2 SI2 SI1 SI3 ACP3 ACP2 ACP1 ACP4 APP2 APP1 APP3 0.794 0.772 0.756 0.669 Rotated Component Matrix Component 0.213 0.739 0.71 0.702 0.498 0.201 0.118 0.778 0.71 0.708 0.625 0.239 0.231 0.772 0.747 0.687 0.616 0.724 0.702 0.652 0.648 0.233 0.718 0.703 0.691 0.783 0.655 0.624 0.607 0.206 0.217 0.268 0.21 0.111 0.142 0.640 0.621 0.572 Co mp Total Total Variance Explained Extraction Sums of Squared Loadings Cumulati Total % of Cumulative ve % Variance % Initial Eigenvalues % of Variance 4.218 14.059 Rotation Sums of Squared Loadings Total % of Cumulati Variance ve % 4.218 14.059 14.059 2.402 8.008 8.008 2.337 14.059 2.337 7.791 21.850 2.195 7.316 15.324 2.234 7.446 29.296 2.234 7.446 29.296 2.183 7.278 22.602 1.887 6.290 35.587 1.887 6.290 35.587 2.166 7.221 29.823 1.775 5.917 41.504 1.775 5.917 41.504 2.095 6.984 36.807 1.648 5.493 46.997 1.648 5.493 46.997 2.048 6.828 43.635 1.485 4.949 51.946 1.485 4.949 51.946 1.913 6.377 50.012 1.149 3.831 55.777 1.149 3.831 55.777 1.730 5.765 55.777 0.993 3.309 59.086 10 0.884 2.945 62.031 11 0.856 2.853 64.884 12 0.807 2.689 67.573 13 0.777 2.591 70.164 14 0.761 2.536 72.700 15 0.701 2.337 75.037 16 0.698 2.327 77.364 17 0.685 2.284 79.648 18 0.613 2.044 81.692 19 0.603 2.009 83.701 20 0.573 1.910 85.611 21 0.552 1.840 87.451 22 0.528 1.760 89.211 23 0.522 1.740 90.951 24 0.475 1.583 92.534 25 0.441 1.470 94.005 26 0.409 1.362 95.367 27 0.378 1.259 96.626 28 0.369 1.230 97.856 29 0.331 1.103 98.958 30 0.313 1.042 100.000 Extraction Method: Principal Components Analysis Component Transformation Matrix Comp 344 467 398 111 308 432 218 404 758 -.331 049 407 -.040 -.087 -.358 -.106 -.295 -.083 041 807 -.313 -.007 372 130 -.066 -.153 -.545 227 768 -.068 070 155 -.131 -.173 677 018 403 -.537 130 -.163 445 117 -.252 -.185 -.138 -.363 726 -.113 023 -.764 137 -.250 003 449 339 132 -.019 121 015 149 185 423 149 -.853 Extraction Method: Principal Components Analysis Phân tí KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy Bartlett's Test of Sphericity Approx Chi-Square 688 191.130 df Sig .000 Communalities Initial Extraction CA1 1.000 584 CA2 1.000 518 CA3 1.000 621 CA4 1.000 356 Extraction Method: Principal Component Analysis Total Variance Explained Initial Eigenvalues Compo nent Total Extraction Sums of Squared Loadings % of Variance Total Cumulative % 2.080 51.990 51.990 870 21.748 564 14.106 87.845 486 12.155 2.080 51.990 Cumulative % 73.738 % of Variance 51.990 100.000 Extraction Method: Principal Component Analysis Component Matrix a Component CA1 765 CA2 720 CA3 788 CA4 597 Extraction Method: Principal Component Analysis a components extracted Correlations CCTC CCTC VHDN NNL CNTT TTTT CDTT ADTT CA Pearson Correlation Sig (2-tailed) N VHDN Pearson Correlation 276 235** Sig (2-tailed) N 276 Pearson Correlation 109 158** 072 009 N CNTT 276 Sig (2-tailed) NNL 000 276 276 276 ** ** 113 Pearson Correlation 208 237 1 Sig (2-tailed) 061 276 276 276 Pearson Correlation 098 ** 048 104 Sig (2-tailed) 103 001 432 084 N CDTT 000 N TTTT 001 276 276 276 276 276 * ** -.023 Pearson Correlation 139 * 193 113 134 159 1 Sig (2-tailed) 061 026 008 704 N ADTT 021 276 276 276 276 276 276 ** ** ** ** ** 142* Pearson Correlation 422 357 214 203 190 Sig (2-tailed) 000 000 001 002 018 N CA 000 276 276 276 276 276 276 276 ** ** ** ** ** ** 525** 204** Pearson Correlation 372 459 302 344 295 291 Sig (2-tailed) 000 000 000 000 000 000 000 001 N 276 276 276 276 276 276 276 276 ** Correlation is significant at the 0.01 level (2-tailed) * Correlation is significant at the 0.05 level (2-tailed) Model Summaryb Model R R Square Adjusted R Square Std Error of the Estimate 0.713 0.508 0.500 0.422 a Predictors: (Constant), BV, NL, TT, CC, CD, CN, VH, AD b Dependent Variable: CA b ANOVA Model Sum of Squares df Mean Square Regression 49.133 6.142 Residual 47.496 267 96.630 Sig 34.525 000 a 178 Total F 275 a Predictors: (Constant), BV, NL, TT, CC, CD, CN, VH, AD b Dependent Variable: CA Coefficientsa Unstandardized Standardized Coefficients Coefficients Collinearity Statistics Model B (Constant) CCTC VHDN NNL CNTT TTTT CDTT ADTT -1.786 110 226 123 125 222 195 263 a Dependent Variable: CA Std Error 369 045 046 036 040 063 053 052 t Sig Beta 118 236 154 143 158 163 259 Tolerance -4.838 2.463 4.960 3.470 3.164 3.548 3.674 5.072 000 014 000 001 002 000 000 000 798 814 933 896 934 940 708 VIF 1.254 1.229 1.072 1.116 1.071 1.063 1.413 7: Test of Homogeneity of Variances CA Levene Statistic 126 df1 df2 Sig 273 882 ANOVA CA Sum of Squares Between Groups df Mean Square 1.171 585 Within Groups 95.459 273 350 Total 96.630 275 F 1.674 Sig .189 CC Beta 0.118 VH Descriptive Statistics Minimum Maximum N Mean Std Deviation 276 3.9750 0.6399 0.236 276 2.8 4.0283 0.6183 NL 0.154 276 1.5 3.8949 0.7406 CN 0.143 276 1.3 3.6667 0.6783 TT 0.158 276 2.3 3.6007 0.4206 CD 0.163 276 2.8 4.8 3.6732 0.4949 AD 0.259 276 2.3 4.0496 0.5834 BV 0.15 276 1.8 3.7576 0.5444 ... tin cho phép doanh thu -ACP4, sau: Doanh khách hàng Doanh , trình Doanh cung Doanh trình 34 Doanh Doanh -CP5, sau: Doanh cá nhân Doanh Doanh ng Doanh Doanh khác áp -APP4, Doanh Doanh -PP4,... ACP4: Doanh ng ngành CP1: Doanh CP2: Doanh nhân CP3: CP4: Doanh CP5: Doanh APP1: Doanh APP2: Doanh APP3: Doanh APP4: Doanh khác 37 PP1: Trong doanh trách PP2: Trong doanh PP3: Doanh PP4: Doanh. .. Trong doanh nhân Trong doanh trách ân Doanh Doanh trình 35 -CA4, tranh n sát sau: : SI1: SI3: SI4: PI1: PI2: PI3: PI4: cá nhân 36 TI1: TI2: c thành viên TI3: TI4: ACP1: ACP2: ACP3: Doanh