[...]... the Road Map for Implementation 13 1 Success Factor Four: Treat Balanced Scorecard as a Project 15 7 10 Success Factor Five: Use Technology as an Enabler 17 1 11 Success Factor Six: Cascade the Scorecard 19 3 12 Eleven Deadly Sins of Balanced Scorecard 207 13 The Ultimate Partnership: Balanced Scorecard and Performance Management 217 5 8 9 1 Endnotes 227 Glossary 233 ix Contents Suggested Readings 237... middle of the earth Zero degrees longitude was the true challenge Longitude had to be measured using time—that is, both time at land and current time It took John Harrison, working between 17 30 and A 1 ESSENTIALS of Balanced Scorecard 17 70, to look beyond the stars (the tools of Galileo and Isaac Newton) and find the mechanical timepieces that could withstand the hazards of travel E ssence of Balanced. .. Preface xi 1 Overview 2 What Is Balanced Scorecard? 13 3 From Management to Performance Management 33 4 Mission, Vision, Values: The Precursor to Balanced Scorecard 59 Six Success Factors to Implementing Balanced Scorecard 77 6 Success Factor One: Understand Self 87 7 Success Factor Two: Understand the Balanced Scorecard Learning Cycle 11 3 Success Factor Three: Know the Road Map for Implementation 13 1 Success... system and find out how to decide on which software vendor to work with Chapter 11 : Success Factor Six: Cascade the Scorecard Why cascade the scorecard? What are the benefits of enterprisewide BSC? What are the challenges to developing an enterprisewide BSC implementation? xiv Preface Chapter 12 : Eleven Deadly Sins of Balanced Scorecard The eleven deadly sins of scorecarding need to be understood and... List 239 Index 2 41 x Preface alanced Scorecard (BSC) is not about strategy; it is about making strategy actionable As the title declares, Essentials of Balanced Scorecard” is designed to assist you in understanding the fundamentals of Balanced Scorecard It takes a great deal of complex actions to present ideas simply Simplicity is the guiding principle behind this book.After some years of presenting... these measurements The challenges of travel to far-off lands over the water brought about the greatest of all obstacles Many a ship sank because its crew lacked the understanding of where they were with respect to land By 15 0 A.D., however, Ptolemy had reduced the known world into 27 maps ,1 and created the first world atlas, which greatly aided ships in navigation He knew of latitude easily because the... years of learning and study but would not happen if it were not for the work of Sheck Cho, my Editor along with the Wiley & Sons team I thank you for your dedication to your craft MOHAN NAIR Emerge® Inc P.O Box 12 22 Lake Oswego, Oregon 97035 www.2emerge.com mohan@2emerge.com xviii ESSENTIALS of Balanced Scorecard CHAPTER 1 Overview After reading this chapter, you will be able to • Understand what the... task-relevant readiness? xiii Preface Chapter 7: Success Factor Two: Understand the Balanced Scorecard Learning Cycle Do you know what the four stages of development of BSC in the organization are? Understand the characteristics of the education, pilot, and enterprise phase of development? Know how technology enables the five phases of BSC growth in the organization? Differentiate between a fad and long-term... Steve Sharp, Chairman of Triquint Semiconductor, for his confidence in me • John Harker, CEO of InFocus Systems, for his constant support • Treasure Bailey, Director HR InFocus Systems, for granting me a personal interview • Dr Deborah Kerr, chief strategy officer for the state of Texas’ auditor’s office, for her belief that my work contributes to the industry • Mark Ganz, CEO of the Regence Group,... bout This Book Essentials of Balanced Scorecard is designed for the executive-level reader who is relatively impatient with the verbosity Balanced Scorecard has moved at an astounding adoption rate Other analytic applications like activity-based cost/management (ABC/M), budgeting, and planning, customer relationship management (CRM), and supply-chain management (SCM) took the normal paths of recognition . alt="" ESSENTIALS of Balanced Scorecard Mohan Nair John Wiley & Sons, Inc. 4239_P-00-FM 3 /11 /04 2:35 PM Page iii 4239_P-00-FM 3 /11 /04 2:35 PM Page iii More Praise for Essentials of Balanced. Enabler 17 1 11 Success Factor Six: Cascade the Scorecard 19 3 12 Eleven Deadly Sins of Balanced Scorecard 207 13 The Ultimate Partnership: Balanced Scorecard and Performance Management 217 Endnotes. Permissions Department, John Wiley & Sons, Inc., 11 1 River Street, Hoboken, NJ 07030, 2 01- 748-6 011 , fax 2 01- 748-6008. Limit of Liability/Disclaimer of Warranty:While the publisher and author have