584 Chapter 12 Managing Printers Quick Check Answers 1. The Internet Printing role service. 2. The PubPrn.vbs script. Monitoring Printers You can monitor printer usage in real time using the Performance Monitor snap-in. The most useful counters offered by the Print Queue object are: ■ Job Errors and Out Of Paper Errors The total number of job errors or out of paper errors since the last restart. ■ Jobs and Jobs Spooling The number of jobs currently in a print queue. You can monitor these counters to determine if a particular printer is being overused and might need to be replaced with a faster printer or added to a printer pool. ■ Total Pages Printed and Total Jobs Printed The total number of pages and jobs printed by a printer. You can view the counters for a specific printer by selecting the printer below Instances Of Selected Object in the Add Counters dialog box. For detailed information about using Perfor- mance Monitor, read Lesson 2 “Monitoring Performance and Reliability,” in Chapter 10, “Mon- itoring Computers.” PRACTICE Install and Share a Printer In this practice, you will share a printer pool from Dcsrv1 and then connect and print to it from Boston.  Exercise 1 Install the Print Services Server Role In this exercise, you will install the Print Services server role with the Print Server and Internet Printing role services. 1. On Dcsrv1, in Server Manager, right-click Roles, and then choose Add Roles. The Add Roles Wizard appears. 2. On the Before You Begin page, click Next. 3. On the Server Roles page, select the Print Services check box. Click Next. 4. On the Print Services page, click Next. 5. On the Select Role Services page, select the Print Server and Internet Printing check boxes. Click Next. Lesson 1: Managing Printers 585 6. If IIS isn’t currently installed, in the Add Roles Wizard dialog box, click Add Required Role Services. 7. On the Select Role Services page, click Next. 8. On the Web Server (IIS) page, click Next. 9. On the Select Role Services page, you’re prompted to select the role services you want to install to support IIS. Click Next to accept the default settings. 10. On the Confirmation page, click Install. 11. On the Results page, click Close.  Exercise 2 Install Two Printers In this exercise, you will install two printers. If you have a printer (either a network printer or a printer connected directly to your server), you can substitute that printer for the nonexistent printer described in this exercise. 1. On Dcsrv1, close and then reopen Server Manager. In Server Manager, right-click Roles \Print Services\Print Management\Print Servers\Dcsrv1\Printers, and then choose Add Printer. The Network Printer Installation Wizard appears. 2. On the Printer Installation page, select Add A New Printer Using An Existing Port. Select the LPT:1 port, which corresponds to the parallel port present on most computers. Click Next. 3. On the Printer Driver page, select Install A New Driver. Click Next. 4. On the Printer Installation page, select the Apollo P-1200 driver. Click Next. 5. On the Printer Name And Sharing Settings page, select the Share This Printer check box. Click Next. 6. On the Printer Found page, click Next. 7. On the Completing The Network Printer Installation Wizard page, select the Add Another Printer check box. Click Finish. 8. On the Printer Installation page, select Add A New Printer Using An Existing Port. Select the LPT2 port, and then click Next. 9. On the Printer Driver page, select Use An Existing Printer Driver On The Computer. Select Apollo P-1200 and then click Next. 10. On the Printer Name And Sharing Settings page, clear the Share This Printer check box. Click Next. 11. On the Printer Found page, click Next. 12. On the Completing The Network Printer Installation Wizard page, click Finish. 586 Chapter 12 Managing Printers Now you have configured Dcsrv1 to simulate having two identical printers connected to LPT1 and LPT2.  Exercise 3 Configure a Printer Pool In this exercise, you configure a printer pool on Dcsrv1. 1. On Dcsrv1, in Server Manager, select Roles\Print Services\Print Management\Print Servers\Dcsrv1\Printers. In the details pane, right-click Apollo P-1200, and then choose Properties. 2. Select the Ports tab. Select the Enable Printer Pooling check box. Then, select both LPT1 and LPT2. Click OK. Now, any print jobs submitted to the first Apollo P-1200 printer will be sent to either of the two printers you created, depending on which printer is available.  Exercise 4 Print to the Printer Pool In this exercise, you will install a network printer and then print to the printer pool from Boston. 1. On Boston, click Start, and then choose Control Panel. 2. In Control Panel, click Printer. 3. Double-click Add Printer. The Add Printer wizard appears. 4. On the Choose A Local Or Network Printer page, click Add A Network, Wireless, Or Bluetooth Printer. 5. Click The Printer That I Want Isn’t Listed. 6. On the Find A Printer By Name Or TCP/IP Address page, select Select A Shared Printer By Name. Type \\Dcsrv1\Apollo P-1200. Click Next. Notice that the printer driver is automatically installed. 7. On the Type A Printer Name page, click Next. 8. On Dcsrv1, select the Apollo P-1200 printer in the Print Management snap-in and watch the job queue. On Boston, click Print A Test Page several times to watch the client submit the jobs to the printer. Click Finish.  Exercise 5 Use Group Policy Settings to Configure a Client Printer In this exercise, you will use Group Policy settings to configure Boston with a connection to a shared printer. 1. On Dcsrv1, in Server Manager, select Roles\Print Services\Print Management\Print Servers\Dcsrv1\Printers. In the details pane, right-click Apollo P-1200 (Copy 1), and then choose Deploy With Group Policy. Lesson 1: Managing Printers 587 2. In the Deploy With Group Policy dialog box, click the Browse button. Select Default Domain Policy, and then click OK. 3. Select both the The Computers That This GPO Applies To (Per Machine) and The Users That This GPO Applies To (Per User) check boxes. 4. Click the Add button to add the GPO to the list. 5. Click OK. 6. Click OK to confirm that the printers were successfully added to the GPO. Then, click OK one more time to close the Deploy With Group Policy dialog box. Restart Boston. When it restarts, log on and open Control Panel\Printers and verify that the second copy of the Apollo P-1200 printer was added using Group Policy.  Exercise 6 Manage Internet Printing In this exercise, you will use a Web browser to manage a shared printer from a remote computer. 1. On Boston, click Start, and then choose Internet Explorer. 2. In the Address bar, type http://Dcsrv1/Printers, and then press Enter. 3. On the All Printers On Dcsrv1 page, click Apollo P-1200. 4. Click the different links in the left pane to view more information about the printer and to pause and resume the printer. Lesson Summary ■ You can use Server Manager to install the Print Services server role, which adds the Print Management snap-in. ■ Installing a printer requires you to select a port (which can be a physical or network port) and a print driver. ■ Sharing printers allows users to print from across the network. ■ You can use printer permissions to control which users can print to and manage a printer. ■ Different Windows platforms require different drivers. For example, 32-bit and 64-bit versions of Windows require separate drivers. To allow clients to automatically down- load and install the correct driver, you should install drivers for all Windows platforms that you support. ■ A printer pool uses a single logical printer to print to multiple physical printers. Windows will print to the first available printer. ■ You can prioritize documents by creating multiple logical printers for a single physical printer and then assigning different priorities to each of the logical printers. Documents sent to the high-priority logical printer will always complete before any documents sent 588 Chapter 12 Managing Printers to the low-priority logical printer are processed. Use printer permissions to control who can print to the high-priority logical printer. ■ If you install the Internet Printing Protocol (IPP) role service, clients can use HTTP to submit print jobs and manage print queues. ■ You can use custom filters to generate notifications when specific printers have problems. ■ Use Group Policy settings to configure clients to connect to shared printers. ■ Windows Server 2008 includes both graphical and command-line tools to migrate print- ers from one server to another. ■ To manage printers from a command prompt, use the scripts provided in the %System- Root%\System32\Printing_Admin_Scripts\en-US\ folder. ■ You can monitor printers using the Performance Monitor snap-in. Lesson Review You can use the following questions to test your knowledge of the information in Lesson 1, “Managing Printers.” The questions are also available on the companion CD if you prefer to review them in electronic form. NOTE Answers Answers to these questions and explanations of why each answer choice is correct or incorrect are located in the “Answers” section at the end of the book. 1. Currently, you manage eight Windows Server 2008 print servers. You plan to centralize management by moving all printers to a single print server running Windows Server 2008 Server Core. After exporting the printers on each of the eight original print servers, how can you import them on the new print server? A. printui -b -f <filename> B. printbrm -r -f <filename> C. printbrmengine -r -f <filename> D. netsh print import <filename> 2. You need to write a script to publish several printers to the Active Directory. Which tool should you use? A. PrnMngr.vbs B. PrnCnfg.vbs C. PrnQctl.vbs D. PubPrn.vbs Lesson 1: Managing Printers 589 3. You share a printer, MyPrinter, from a computer named MyServer. MyServer runs Windows Server 2008 and has the Internet Printing role service installed. You need to configure a client computer to print to the shared printer from behind a firewall that allows only Web connections. When configuring the client, what path to the printer should you provide? A. http://MyServer/Printers/MyPrinter/.printer B. http://MyServer/MyPrinter C. \\MyServer\Printers\MyPrinter\.printer D. \\MyServer\MyPrinter 4. You would like to be notified by e-mail when a specific printer runs out of paper or has a paper jam. How can you do this? A. Configure a notification from the driver properties. B. Use the PrintBRM tool to configure an e-mail notification. C. Configure a notification from the printer properties. D. Create a custom filter. 590 Chapter 12 Review Chapter Review To further practice and reinforce the skills you learned in this chapter, you can ■ Review the chapter summary. ■ Review the list of key terms introduced in this chapter. ■ Complete the case scenarios. These scenarios set up real-world situations involving the topics of this chapter and ask you to create a solution. ■ Complete the suggested practices. ■ Take a practice test. Chapter Summary ■ To install, share, and manage printers connected to a Windows Server 2008 computer, install the Print Services server role. This adds the Print Management snap-in to the Server Manager console. You can also manage printers from Control Panel or by using command-line tools. Key Terms Do you know what these key terms mean? You can check your answers by looking up the terms in the glossary at the end of the book. ■ Internet Printing Protocol (IPP) ■ Line Printer Daemon (LPD) Case Scenario In the following case scenario, you will apply what you’ve learned about how to plan and deploy printer sharing. You can find answers to these questions in the “Answers” section at the end of this book. Case Scenario: Managing Network Printers You are a systems administrator for Northwind Traders, a medium-sized organization with approximately 200 employees in a single facility. The employees share about 20 printers. Most of the printers are for general use by any employee, but each of the five executives has an office printer that should be accessible only to the executive and the executive’s assistant. Chapter 12 Review 591 Currently, client computers print directly to the network printers, but managing the printers has been a challenge. If a printer jams or runs out of paper, nobody is notified—and users often simply choose to print to a different printer rather than solve the problem. Another challenge is that the Marketing department often creates large print jobs of more than 100 pages, requir- ing other users to wait until the print job completes to retrieve their documents. Several exec- utives have complained that other employees print to their private printers because the printers show up when users search the network for a printer. Your manager calls you into her office to discuss possible solutions to these problems. Answer the following questions for your manager: 1. How can we centralize management of the network printers? 2. How can we notify an administrator if a printer runs out of paper or is jammed? 3. How can you control access to private printers? 4. How can you reduce the impact of large print jobs? Suggested Practices To successfully master the Configuring File and Print Services exam objective, complete the following tasks. Configure and Monitor Print Services For this task, you should complete Practices 1, 2, and 3. Although clusters will probably not be covered on your exam, you can complete Practice 4 to gain experience creating highly available print servers. ■ Practice 1 Install Windows Server 2008 Server Core and use command-line tools to configure the server as a print server and share a printer. ■ Practice 2 If you have multiple printers that use the same driver (or two printers that are the same model), configure them as a printer pool. Then, print several documents of different lengths in rapid succession and examine how Windows Server 2008 distrib- utes the print jobs. ■ Practice 3 Install and share a printer. Then, use Performance Monitor to monitor usage of the printer. Submit several print jobs to the printer. ■ Practice 4 If you have the hardware available, configure a print server failover cluster to provide redundancy if a print server fails. For detailed instructions, read “Step-by- Step Guide for Configuring a Two-Node Print Server Failover Cluster in Windows Server 2008” at http://technet2.microsoft.com/windowsserver2008/en/library/71b0e978- d1ff-47a2-b4bd-1f4d19280dbe1033.mspx. 592 Chapter 12 Review Take a Practice Test The practice tests on this book’s companion CD offer many options. For example, you can test yourself on just the content covered in this chapter, or you can test yourself on all the 70-642 certification exam content. You can set up the test so that it closely simulates the experience of taking a certification exam, or you can set it up in study mode so that you can look at the correct answers and explanations after you answer each question. MORE INFO Practice tests For details about all the practice test options available, see “How to Use the Practice Tests” in this book’s Introduction. 593 Answers Chapter 1: Lesson Review Answers Lesson 1 1. Correct Answer: A A. Correct: The address shown is an APIPA address, which is assigned automatically to a DHCP client if a DHCP server cannot be found. An APIPA address usually results in a loss of connectivity to network resources. To fix the problem, you should first attempt to obtain a new address from a DHCP server. To do that, use the Ipconfig /renew command. B. Incorrect: This command will merely verify that you can connect to your own address. It will not help establish network connectivity. C. Incorrect: This command will merely verify that you can trace a path to your own address. It will not help establish network connectivity. D. Incorrect: This command displays the list of IP address-to-MAC address mappings stored on the computer. It will not fix any problems in network connectivity. 2. Correct Answer: D A. Incorrect: You should not configure a DNS server as a DHCP client. A DNS server needs the most stable address available, which is a manually configured static address. B. Incorrect: An APIPA address is an address that signifies a network problem. It is not a stable address and should not be assigned to a server. C. Incorrect: An alternate configuration is not a stable address because it can be replaced by a DHCP-assigned address. You should assign the most stable address type—a static address—to a DNS server. D. Correct: The addresses of infrastructure servers such as DHCP and DNS servers should never change. Therefore, these server types should be assigned manual or static addresses because these address types do not change. Lesson 2 1. Correct Answer: D A. Incorrect: A /23 network can support 512 addresses but only 510 devices. B. Incorrect: A /22 network can support 1024 addresses but only 1022 devices. [...]... configures the DHCP Server service to start automatically when Windows starts B Correct: This is a command you can use on a Server Core installation of Windows Server 2008 to install the DHCP Server role C Incorrect: This command starts the DHCP Server service after it is already installed D Incorrect: You can use this command on a full installation of Windows Server 2008 to install the DHCP Server role You... dial-up servers can authenticate to a central RADIUS server 3 Correct Answers: C and D A Incorrect: Windows XP Professional does not support SSTP B Incorrect: Windows 2000 Professional does not support SSTP C Correct: Windows Vista with Service Pack 1 supports being an SSTP VPN client It does not support being a VPN server Windows Vista without Service Pack 1 does not support SSTP D Correct: Windows Server. ..594 Chapter 1: Lesson Review Answers Lesson 3 C Incorrect: A /23 network can support 510 devices, but a /22 network can support more D Correct: A /22 network can support 102 4 addresses but only 102 2 devices because two addresses in every block are reserved for network communications 2 Correct Answer: B A Incorrect: A /28 network supports 16 addresses and 14 computers You need to support 18 addresses... to a server on the Internet 3 Correct Answer: C A Incorrect: The Internet network adapter should have the IP address that was assigned by your ISP, not the internal network adapter B Incorrect: You should configure the ICS server to send queries to the DNS server and client computers to send DNS queries to the ICS server However, you should not configure the internal network adapter with the DNS server s... want the DHCP server to assign addresses to computers on the local subnet, the server needs to be assigned an address that is also located on the same subnet With its current configuration, the server is configured with an address in the 10. 10.0.0/24 subnet but is attempting to lease addresses in the 10. 10.1.0/24 range To fix this problem, you can either change the address of the DHCP server or change... that case, SSTP connections (available for only Windows Vista and Windows Server 2008 clients) might be compatible with the firewall Chapter 8: Lesson Review Answers Lesson 1 609 Chapter 8: Lesson Review Answers Lesson 1 1 Correct Answer: B A Incorrect: The computer running Windows Server 2008 will need to make outbound connections on TCP port 290; however, Windows Firewall allows outbound connections... the Windows Firewall and the Windows Firewall With Advanced Security nodes support creating a rule for an executable C Incorrect: Both the Windows Firewall and the Windows Firewall With Advanced Security nodes support configuring scope for a rule  610 Chapter 8: Lesson Review Answers Lesson 2 D Correct: The Windows Firewall With Advanced Security node supports firewall features available only for Windows. .. such as Network Monitor, would allow you to analyze the individual frames Case Scenario 2: Monitoring Computers for Low Disk Space 1 You can use event forwarding to send low disk space events to a central computer Then the IT department can monitor that single event log to identify computers with low disk space conditions 2 Windows XP, Windows Server 2003, Windows Vista, and Windows Server 2008 can... with a DNS server Chapter 2: Case Scenario Answers Case Scenario 1: Troubleshooting DNS Clients 1 Enable the Use This Connection’s DNS Suffix In DNS Registration 2 Configure the Windows Vista clients with the address of the WINS server Case Scenario 2: Deploying a Windows Server 1 You should deploy a caching-only server 2 Configure conditional forwarding so that all queries for the fabrikam.com network. .. router provides access to If you enable RIP on a computer running Windows Server 2008, it can automatically identify neighboring routers and forward traffic to remote subnets D Incorrect: Although you could use static routes to reach remote subnets, the question requires you to configure Windows Server 2008 to automatically identify the remote networks Chapter 5: Case Scenario Answers Case Scenario 1: Adding . Currently, you manage eight Windows Server 2008 print servers. You plan to centralize management by moving all printers to a single print server running Windows Server 2008 Server Core. After exporting. experience creating highly available print servers. ■ Practice 1 Install Windows Server 2008 Server Core and use command-line tools to configure the server as a print server and share a printer. ■ Practice. Print Server Failover Cluster in Windows Server 2008 at http://technet2 .microsoft. com/windowsserver2008/en/library/71b0e978- d1ff-47a2-b4bd-1f4d19280dbe1033.mspx. 592 Chapter 12 Review Take a