[...]... 11 1 Handling Objections Knowing What to Buy Setting Management s Expectations 11 2 11 5 11 6 xi ■ CONTENTS Encouraging Self Study 89 16 531ftoc.qxd 3 /19 /07 1: 35 PM Page xii Budgeting Notes Setting the Time Table Managing Complex File Relationships Putting It All Together 11 7 11 8 11 8 11 9 Summary 12 0 Chapter 7... Limitations 99 10 0 10 1 Purchasing Software 10 2 Informing Management 10 5 Performing Upgrades 10 5 Understanding the True Cost Computing the Benefits Making the Decision Upgrade Barriers Training Notes Closing Thoughts 10 5 10 6 10 7 10 8 10 9 10 9 Easing the Transition 11 0 Juggling It All 11 1 Analyzing... ■ xii 12 7 12 8 12 9 13 0 13 1 13 2 Faster/Cheaper Internet 13 2 The Possibilities 13 3 Using ROI Metrics 13 4 Defining ROI Computing a Quick Example Drawing Conclusions Putting ROI to Use 13 4 13 5 13 7 13 8 Performing Bottleneck Analyses 13 8 Building Your Own Case Bottlenecking Conclusions Chapter 8 14 0 14 0 Building... 16 1 Understanding the Environment Storing Data Running Software 16 2 16 3 16 5 Buying the Right Hardware 16 6 Justifying Fast Hardware Summing Up 16 8 16 9 Getting Involved with IT Planning 17 0 Planning for Survival 17 1 Operating Systems 17 1 Chapter 10 Building Crucial Skills 17 3 Assessing Your... Resources Chapter 11 Protecting Your Data 18 5 18 6 18 8 18 9 19 1 19 2 19 3 19 4 19 5 Identifying Intellectual Property 19 6 Locating Intellectual Property 19 7 Securing Files 19 7 Securing In-House Data Limiting What You Share via Formats Limiting What You Share via Tools Contractually Binding Agreements In Conclusion 19 8 19 9 200 202 202 Controlling... define your CAD management job, other people 16 531c 01. qxd 3 /19 /07 1: 36 PM Page 2 The burden is on you to define how you’re going to do your job, given the realities of the mandatory job responsibilities you must tackle Therefore, in this chapter I want to acknowledge the various tasks, pressures, and expectations that CAD managers must deal with in a constructive, analytical way At the end of the chapter,... I N G T H E P O S I T I O N ■ 4 Task 1 in Theory Task 1 Sub-Tasks (Reality) Task N in Theory Task N Sub-Tasks (Reality) Perception Disconnect Figure 1. 2 Here we see graphically how the actual tasks you manage are quite different from the perceived task(s) your management sees 16 531c 01. qxd 3 /19 /07 1: 36 PM Page 5 The perceived task Provide ongoing user training The real tasks • Identify areas that require... successful people I know of in CAD management (and other fields, for that matter) There’s no reason it can’t work for you Now, all you have to do is get started 16 531c 01. qxd 3 /19 /07 1: 36 PM Page 1 What’s Involved: Defining the Position What’s involved with being a CAD manager? That’s a reasonable question In order to do any job well, you need to define the position and understand the tasks that you’re expected... Processes 12 1 Budgeting 12 2 Managing Perception Gathering Data Changing Parameters Using a Disciplined Approach 12 2 12 3 12 3 12 5 The Faster/Cheaper Paradigm 12 7 Examining Old Projects Faster or Cheaper, or (We Hope) Both Faster/Cheaper Data Thinking Like Management Finding the Faster/Cheaper Planning for the Future (via the Past)... 15 1 Writing an ROI-Focused Summary of Your Plan 15 3 Selling Users 15 4 If You Can’t Sell It, Watch Out 15 5 Implementing Your Plan One Step at a Time 15 6 It All Comes Together 15 7 16 531ftoc.qxd 3 /19 /07 1: 35 PM Chapter 9 Page xiii Managing Networks, IT, and Hardware 15 9 How Much IT Do You Need to Know? 16 0 . Expectations 11 6 16 531ftoc.qxd 3 /19 /07 1: 35 PM Page xi xii CONTENTS ■ Budgeting Notes 11 7 Setting the Time Table 11 8 Managing Complex File Relationships 11 8 Putting It All Together 11 9 Summary Speaker/Trainer/Author, ACADventures 16 531ffirs.qxd 3 /19 /07 3 :12 PM Page ii Expert CAD Management The Complete Guide Robert Green Wiley Publishing, Inc. 16 531ffirs.qxd 3 /19 /07 3 :12 PM Page iii Acquisitions. alt="" Expert CAD Management The Complete Guide Robert Green Wiley Publishing, Inc. 16 531ffirs.qxd 3 /19 /07 3 :12 PM Page iii 16 531ffirs.qxd 3 /19 /07 3 :12 PM Page ii Advance Praise Whether he’s