Page 11 Objectives of Business Process Management z Description of the business processes, business data z Modeling of business processes beyond functional boundaries and company boundaries z Revealing weak points in existing organisational and process structure z Clear definition of responsibilities Transparency of business processes Page 12 The Process Repository foundation Strategic Management Measures & Standards Process Best Practices Process Dictionary Process Repository Operational Data Store(s) Other: Training Procedures Etc. Process Manage- ment Activity Based Costing Process Storage Page 13 Companies In Transition Business Reality Business Reality Change Processes Change Processes with reference to with reference to Business Processes Business Processes Implementation of ERP, SCM and CRM Software Implementation of ERP, SCM and CRM Software BPR BPR E E - - Business Engineering Business Engineering Activity Based Cost Calculation Activity Based Cost Calculation Implementation of E Implementation of E - - Business Solutions Business Solutions Workflow Workflow Knowledge Management Knowledge Management Process Performance Monitoring Process Performance Monitoring Effect Effect Page 14 The vision for continuous improvements (e)Business (e)Business Process Process Execution Execution (e)Business (e)Business Process Process Controlling Controlling (e)Business (e)Business Process Process Engineering Engineering Process Process Performance Performance Manager Manager ARIS ARIS ARIS ARIS for for mySAP mySAP . . com com O p t i m i z a t i o n I m p l e m e n t a t i o n M e a s u r e m e n t ARIS 6 Collaborative Suite ARIS 6 ARIS 6 Collaborative Collaborative Suite Suite ARIS PPM ARIS PPM Page 15 Methodology & tools z A modeling tool is more than a drawing tool  Aris is a framework for describing company structures, processes and business application systems  Aris is process oriented and allows business process design, analysis implementation and optimization. Page 16 What is a business Processes A few definitions: z A business process is a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer [Hammer and Champy 1993] . z Processes represent the flow of work and information throughout the business [BOMSIG 1995] Page 17 Disadvantages of non-standardized language Page 18 Business Process Components Events trigger functions Events trigger functions Functions generate events Functions generate events Production Plan Function Trace Order Function Feedback Received Event Customer Order Received Event Confirmation of Customer Order Function Order Confirmation Created Event Production Plan Created Event Page 19 Business Process Components Production Plan Trace Order Production Data Data Resources Data Data is processed in the functions Data is processed in the functions Customer Order Received Confirmation of Customer Order Customer Data Data Feedback Received Order Confirmation Created Production Plan Created Page 20 Business Process Components Employees are responsible for functions Employees are responsible for functions Customer Order Received Confirmation of Customer Order Order Confirmation Created Production Plan Trace Order Customer Data Production Data Resources Mr. Schmidt Employee Mr. Meyer Employee Mrs. Müller Employee Feedback Received Production Plan Created . improvements (e )Business (e )Business Process Process Execution Execution (e )Business (e )Business Process Process Controlling Controlling (e )Business (e )Business Process Process Engineering Engineering Process Process Performance Performance Manager Manager ARIS ARIS ARIS ARIS. for for mySAP mySAP . . com com O p t i m i z a t i o n I m p l e m e n t a t i o n M e a s u r e m e n t ARIS 6 Collaborative Suite ARIS 6 ARIS 6 Collaborative Collaborative Suite Suite ARIS PPM ARIS PPM Page 15 Methodology & tools z A modeling tool is more than a drawing tool  Aris is. 13 Companies In Transition Business Reality Business Reality Change Processes Change Processes with reference to with reference to Business Processes Business Processes Implementation of ERP, SCM and