Vietnam Information Communication Technology Industry Outsourcing Opportunities Presented by Puk Cao DanViet Consult About me, Puk Cao • Vietnamese, born in Hanoi • 9 years working experience in sales and marketing in Vietnam • Has been living in Denmark for 5 years • Master of International Business and Economics from Aalborg University • Speak Vietnamese, English and Danish • Independent consultant about the Vietnamese market • Kontakt: – Mobile: +45 60470661 – Email: CTH@DanViet-Consult.vn – Skype: DanViet Consult – Website: http://danviet-consult.dk [...]... connection capacity: 64.6 GBPS (2010) • The bandwidth meets requirements of on-line video and games • Unstable telecommunication network without service guarantees from providers • Power cut is a big concern Source: Vietnam ICT White Book 2010, Danish Embassy Information Technology Parks • 7 Information Technology Parks: – HCMC: Quang Trung Software City, Saigon Software Park, E-town, VNU ITP – Hanoi: HITTC,... quality training program in vocational centers, colleges & universities – Information Technology Professional Graduation rate: below 3% • Foreign ICT training institutions: Aptech Vietnam (India), NIIT (India), RMIT Vietnam (Australia) • Language skills, managerial skills, team work, professional working attitude are big concerns Source: Vietnam ICT White Book 2010, Danish Embassy Technological Infrastructure... Revenue/ employee (USD/per/year) Wage (USD/per/year) 2008 2009 2008 2009 2008 2009 Hardware industry 110,000 121,300 37,200 38,145 1,440 1,809 Software industry 57,000 64,000 12,000 13,281 3,600 4,250 Digital content industry 33,000 41,000 13,300 16,829 2,820 3,205 Source: Vietnam ICT White Book 2010 Annual Salary Country Vietnam Bangladesh The Philippines China Software engineer or developer $4,000 $5,070... Danish-Vietnamese ICT club: 26 members Next steps • Field trip to Vietnam 12 – 19 November 2011 – B2B Match – Visit Vietnam Comm 11 • Danish IT companies to send requirements in September • DanViet Consult to recommend potential Vietnamese IT companies in Sep/Oct • Testing project in Sep/Oct • Vietnamese business culture course in November • Long-term partnership or form joint-venture Thank you for your... Unstable communication network Unclear and non-strict law system Low quality IT graduates, need to retrain Lack of high quality human resources having many years of experience Danish IT Companies in Vietnam • More than 21 companies, most are joint ventures formed since 2007 • Get financial support from DANIDA/B2B program • Danish-Vietnamese ICT club: 26 members Next steps • Field trip to Vietnam 12... Harvey Nash, Pyramid (over 95% of total export value) • Market: Japan, North America, EU • Outsourcing projects: relating to Web Services, Saas, Virtual, Cloud, Mobile phone based (Iphone, Android,…) Source: Vietnam ICT White Book 2010, HCA, VINASA Government vision and policy • From 2010-2015 supply 250.000 IT workers by focusing on teaching in English and foreign languages • 30% IT graduates qualified... graduates qualified to work abroad • Internet user rate: 50% • Encourage local and international investors to invest in high quality training • Support Vietnamese IT firms to get CMMI 3 & ISMS process • Build up database of Vietnamese IT experts Source: Vietnam ICT White Book 2010 Tax incentives • Tax incentives in income tax: – 10% for the first 15 years – Income tax after that period: 25% • Tax exemption:... were established in the last ten years • 50% supply software development outsourcing services • 20 enterprises with more than 100-500 employees • 20 enterprises have obtained international quality management certificate (CMMI-5/4/3) • 40 enterprises are certified with ISO 9001 and ISO 27001 Source: Danish Embassy, VINASA Software Outsourcing Cluster • Revenue: USD 850 million (2009) USD 1 billion (2010)... foreign companies • Over 30 thousand IT workers • Hi-tech parks under construction: Lang-Hoa Lac Hi-tech Park (Hanoi), Saigon Hi-tech Park (Hochiminh city), Binh Duong Hi-tech Park (Binh Duong) Source: Vietnam ICT White Book 2010 International Presence • Hardware: – Hewlett-Packard (HP), Apple, Fujitsu, Intel, Siemens, Acer and many other international and foreign companies • Software: – Microsoft, Oracle, . Vietnam Information Communication Technology Industry Outsourcing Opportunities Presented by Puk Cao DanViet Consult About me, Puk Cao • Vietnamese, born in Hanoi •. Independent consultant about the Vietnamese market • Kontakt: – Mobile: +45 60470661 – Email: CTH @DanViet- Consult. vn – Skype: DanViet Consult – Website: http:/ /danviet- consult. dk