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Quick steps in creating great design: Documentation Renovation and Emotion Devotion
Design Experiments wufoo.com [...]...100% Website Visitors 10% Signup to Trial 9% Login to Account 5% Active Users 1% Paying Users 5% Staying Users 100% Website Visitors 10% Signup to Trial 9% Login to Account 5% Active Users 1% Paying Users 5% Staying Users 300,000 225,000 Users 150,000 75,000 0 Jun-06 400 300 200 Dec-06 Jun-07 Dec-07 Jun-08 Dec-08 Jun-09 Dec-09 Support 100 0 4 6 8 10 12 14... 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 1 Documentation Renovation 30% Decrease in Support Requests with New Documentation Design 10x increase in pageviews 2 Emotion Devotion 73.3% Filled out Emotional State 78.1% Filled out Operating System 75.1% Filled out Browser Type 18.6% Filled out Screenshot 3 Delete