[...]... is from this shared objective and vision that the project goals arise The project sponsor and team leader must set clear expectations and goals from the very beginning, and encourage the team to refine the goals so that the team Building and Managing a Virtual Team 9 Chapter 1 gains ownership of the project, gains synergy, builds cooperation, and reduces the areas of conflict Parker recommends the. .. to each other in order to help you make better choices Part I, “Building and Managing a Virtual Team,” covers the basics of team and project management with particular emphasis on the unique challenges of virtual teams and plenty of cross-references to the tools you need to be successful Part II, “Evaluating the Tools, ” describes the different features of each type of tool, and shows some of the differences... fast and cheap or fast and good, but you cannot have it good, fast, and cheap.” Management must communicate to the team which of these components is most flexible For example, most medical manufacturers will sacrifice the schedule to ensure that quality and safety are high On the other hand, many software vendors will sacrifice features and Building and Managing a Virtual Team 11 Chapter I Understanding... way teams work and how virtual teams may differ from colocated teams Chapter 7 discusses the different types of reviews you will encounter throughout the course of a project and how to conduct reviews in a virtual environment Building and Managing a Virtual Team n Chapter 8 helps you to prepare for the inevitable changes that occur during the course of any project, whether changes are in your team, the. .. ensuring that the criteria are established and known, and working to delegate tasks appropriately n Testing (added by Lipnack and Stamps): The “verification” phase As pieces of the project are completed, they are verified against the specifications and other components of the project Problems are identified and corrected Managers can facilitate the testing phase by ensuring that the tools and processes... and when necessary, redirecting people to the larger purpose Building and Managing a Virtual Team 7 Chapter 1 n n Performing: The “zone.” The team is working well together, knows where it is going and how to get there, and works interdependently Managers can maximize the benefit of this stage by ensuring that roadblocks get removed, verifying that the team has all the tools it needs to accomplish the. .. use of such tools The chapters in Part I of the book describe the typical steps for planning, setting up, managing, and evaluating a successful virtual team While the focus is on the team interactions, we also include recommendations for the tools that work well for each step along the way, and cross-reference, where appropriate, with the tools chapters in Part II n n Chapter 2 describes the process... cooperatively manage the coordination involved in membership and leadership,” meaning that managers must give up the ideas of power and control, and replace them with service leadership In the old days, the people who held onto the knowledge, data, and so on held the power in an organization Today, the people who readily disseminate information, connect people with each other, and facilitate hold the real power... Understanding Team Dynamics in a Virtual Environment Honor and do not belittle the opinions or work of other people, regardless of their status or position in the organization Demonstrate a belief in the value of each individual, regardless of their background, etc Note that the original used the term “subordinates,” which has been changed to the team” or “teammates” here Building and Managing a Virtual. .. virtual team, each of these roles might be played by a different person, or one person might play several of the roles, depending on the size and complexity of the team Building and Managing a Virtual Team 17 Chapter I Understanding Team Dynamics in a Virtual Environment Chapter 1 Challenges and Opportunities with Virtual Teams All teams experience challenges in culture, logistics, communication, and . Cataloging-in-Publication Data Brown, M. Katherine, 1965 Managing virtual teams : getting the most from wikis, blogs, and other collaborative tools / by M. Katherine Brown, Brenda Huettner, and Char James-Tanny. p