MCQ of Business Communication

10 2 0
MCQ of Business Communication

Đang tải... (xem toàn văn)

Thông tin tài liệu

1 Communication is a A one way process B two way process C three way process D four way process 2 Communication saves time in A internal communication B interview C oral communication D schedule 3 Rea.

1 Communication is a A B C D one way process two way process three way process four way process Communication saves time in A B C D internal communication interview oral communication schedule Realizing the potential of the self is part of the A B C D communication development language development skill development personality development The term communis derived from word A B C D Greek Latin Chinese English Posters fall under communication A B C D oral visual written spoken On the it is possible to get immediate feedback A B C D letter telephone e-mail fax A group discussion of a real life situation with in a training environment is A discussion B listening C case study method D all of the above The information the receiver gets is called A B C D message output input source Communication is the of business A B C D Backbone life blood nervous system both (1) & (2) 10 are welcome, for it is not obligatory to accept them A B C D suggestion order courtesy complaint 11 refers to the special language of a trade A B C D jargon expression colloquialism suggestion 12 Audio-Visual communication is most suitable for mass and mass A B C D publicity & education policies & political save & store Education & political 13 Interpretation of data is followed by A B C D recommendation suggestion conclusions complaint 14 Gray colour refers A B C D confidence & wisdom cheerfulness & vigour life & coolness danger 15 Communication in an organization should ideally flow A B C D from top to bottom from bottom to top both ways horizontally 16 Press reports refers to A B C D reports in newspapers reports through letters oral communication written communication 17 A collection letter is associate with A B C D debtors creditors company customers 18 Statutory Report is A B C D an informal report not having legal sanction always a statistical report Formal report 19 Motivation can be achieved through incentives A B C D Monetary social non-monetary legal 20 The exit communication takes place when an employee the organization A enter into B learning from C both (1 & 2) D leaves 21 is a very conscious process of communication A B C D warning order action education 22 means the right use of putting in points or stops in writing A B C D exclamation semi colon comma full stop 23 is the main part of the report A B C D conclusion recommendations description references 24 The most important part of the letter is A B C D the heading date body of the letter post script 25 system provides expert advice for operational chores A B C D business operation support end user systems expert systems 26 computers operates by measuring A B C D analog digital hybrid main frame 27 An report can be denied at any time A B C D oral written special informal 28 The American style of writing the date in business letter starts with A B C D day month year time 29 An effort to influence the attitude and feelings of others is A B C D persuasion suggestion advice appreciation 30 The main objective of communication is A B C D information and persuasion skill and personality development control and management need 31 The communication cycle, the process of re translation of signals into ideas is called A B C D encoding decoding response feedback View answer 32 A memo is an example for A B C D internal communication external communication lateral communication Written communication View answer 33 Informal communication communication A B C D is otherwise known as grapevine lateral visual horizontal View answer 34 The inside address is typed A B C D right hand side left hand side right hand bottom last View answer 35 Good punctuation will not involve A B C D rereading ambiguity both misunderstanding View answer 36 Information about its products is information A B C D external internal planning deciding View answer 37 Warning can be A B C D general or specific specific particular Completely general View answer 38 may be less important for small business A B C D letter-writing telephone e-mail fax View answer 39 consultation A B C D is the process of arriving at agreement consensus horizontal vertical upward View answer 40 The letter of acknowledgement A provides a record B shows courtesy C avoids misunderstanding D serves all the above purposes 41 Communication network in any organization is A B C D internal & external verbal & written oral & non-verbal feedback View answer 42 Informal communication is otherwise known as A B C D person to person communication internal communication external communication Authoritative communication View answer 43 Minutes of resolutions is only resolutions through A B C D recorded development decision-making authenticated View answer 44 Minutes of a meeting are usually prepared by A secretary B chairman C shareholder D laymen View answer 45 The value mail e-mail, video conferencing etc some of the based media of communication A B C D computer traditional science rules View answer 46 A circular is a form of A B C D oral communication face-to-face communication group communication visual communication View answer 47 means giving a particular bias to the reality A B C D abstracting slanting inferring information View answer 48 Business letter must possess the quality of A B C D coherence incompleteness faultiness jargons View answer 49 report can be denied at any time A B C D oral report written report business report formal report View answer 50 reports are related to a single occasion or situation A B C D non-recurrent reports investigative reports special reports formal reports

Ngày đăng: 23/05/2023, 15:51

Tài liệu cùng người dùng

Tài liệu liên quan