HELPFUL EXPRESSION HELPFUL EXPRESSION IN A BUSINESS LETTER IN A BUSINESS LETTER 1. Stating the reference, explaining 1. Stating the reference, explaining the reason for writing the reason for writing • With reference to … • In reply to … • I would like to thank you for… • I am writing to apply/inform/request… 2. Acknowledging 2. Acknowledging • We acknowledge (with thanks) the receipt of … • We have received your offer… for which we thank you. • We would like to thank you for • We are pleased to receive … 3. Requesting 3. Requesting • We would be grateful / obliged if you could… • We would (highly) appreciate it if you could… • Could / would you please…? (More informal) • I shall be glad if you could… • It would be helpful if you can… 4. Thanking, informing 4. Thanking, informing • Thank you for… • We were very pleased to inform you that… • We have much pleasure in informing about… 5. Enclosing documents 5. Enclosing documents • We have pleasure in enclosing… • We are enclosing a catalogue… • Please find enclosed / attached … (documents) • We have enclosed our price list… • From the enclosed / attached … 6. Indicating willingness 6. Indicating willingness • We are willing/prepared… • It would be no trouble for us… • We would certainly have no difficulty in … 7. Apologizing and expressing 7. Apologizing and expressing regret regret • We regret our inability to … • We are regretful that we shall not be able to… • I regret that I cannot… • I am afraid that … • We are sorry that … • Please accept our many apologies for … • We would apologize for … 8. Expressing urgency 8. Expressing urgency Would you please place your order … • at your earliest convenience • without delay/ at the minimum of delay • ASAP • prompt / promptly • immediate (ly) 9. Confirming 9. Confirming • I am pleased to confirm that… • I confirm that … [...]...10 Emphasizing • We would like to draw your attention to … • Would you please note that … • We would like to stress the important of due delivery • We would point out that … 11 Ending the letter • • • I look forward to seeing / meeting you … Finally, I would like to thank / remind you … Once again, we thank you for your … and look forward to your early reply . HELPFUL EXPRESSION HELPFUL EXPRESSION IN A BUSINESS LETTER IN A BUSINESS LETTER 1. Stating the reference, explaining 1. Stating the reference, explaining the reason for writing the reason. enclosing a catalogue… • Please find enclosed / attached … (documents) • We have enclosed our price list… • From the enclosed / attached … 6. Indicating willingness 6. Indicating willingness • We. our inability to … • We are regretful that we shall not be able to… • I regret that I cannot… • I am afraid that … • We are sorry that … • Please accept our many apologies for … • We would apologize