< Day Day Up > PMP Project Management Professional Study Guide by Joseph Phillips ISBN:0072230622 McGraw-Hill © 2004 (588 pages) This book shows you not only what, but how to study for the PMP exam. With 100% complete coverage of all exam objectives and simulated questions, this guide covers project initiation, scope management, quality assurance, and more. CD Content Table of Contents PMP Project Management Professional Study Guide Introduction Part I - Project Initiation Ch apt er 1 - Introducing Project Management Ch apt er 2 - Examining the Project Management Framework Ch apt er 3 - Examining the Project Management Processes Part II - PMP Exam Essentials Ch apt er 4 - Implementing Project Integration Management Ch apt er 5 - Managing the Project Scope Ch apt er 6 - Introducing Project Time Management Ch apt er 7 - Introducing Project Cost Management Ch apt er 8 - Introducing Project Quality Management Ch apt er 9 - Introducing Project Human Resource Management Ch apt er 10 - Introducing Project Communications Management Ch apt er 11 - Introducing Project Risk Management Ch apt er 12 - Introducing Project Procurement Management Ch apt er 13 - PMP Code of Professional Conduct Ap pe ndi x A - Critical Exam Information Ap pe ndi x B - About the CD Glossary Index List of Figures List of Tables List of Inside the Exams CD Content < Day Day Up > < Day Day Up > Back Cover Get the book that shows you not only what—but how—to study  100% complete coverage of all official objectives for the PMP exam  Exam Readiness checklist at the front of the book—you’re ready for the exam when all objectives on the list are checked off  Inside the Exam sections in every chapter highlight key exam topics covered  Simulated exam questions match the format, tone, topics, and difficulty of the real exam Covers all PMP exam topics, including:  Project Initiation  Establishing a Framework  Resource Management  Project Planning and Execution  Scope Management  Quality Assurance  Measuring Performance  Risk Management and Response  Project Closing  Professional Responsibility About the Author Joseph Phillips, PMP, IT Project+, is the Director of Education for Project Seminars, a project management training company. He has successfully implemented projects for pharmaceutical, banking, manufacturing, insurance, and other industries. Phillips has also taught PMP exam prep courses and given risk management and IT project management seminars for Fortune 500 companies, the US military, not-for-profit agencies, and universities. < Day Day Up > < Day Day Up > PMP Project Management Professional Study Guide Joseph Phillips 'Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries. McGraw-Hill/Osborne is an independent entity from Microsoft Corporation, and not affiliated with Microsoft Corporation in any manner. This publication may be used in assisting students prepare for a Microsoft Certified Professional Exam. Neither Microsoft Corporation nor McGraw-Hill/Osborne warrants that use of this publication will ensure passing the relevant exam.' McGraw-Hill/Osborne 2100 Powell Street, 10th Floor Emeryville, California 94608 U.S.A. To arrange bulk purchase discounts for sales promotions, premiums, or fund-raisers, please contact McGraw-Hill/ Osborne at the above address. For information on translations or book distributors outside the U.S.A., please see the International Contact Information page immediately following the index of this book. PMP® Project Management Professional Study Guide Copyright © 2004 by The McGraw-Hill Companies. All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. 1234567890 CUS CUS 019876543 Book p/n 0-07-223063-0 and CD p/n 0-07-223064-9 parts of ISBN 0-07-223062-2 Publisher Brandon A. Nordin Vice President & Associate Publisher Scott Rogers Editorial Director Gareth Hancock Project Editors Jody McKenzie Julie M. Smith Acquisitions Coordinator Jessica Wilson Technical Editor Cyndi Snyder Copy Editors Carl Wikander Mike McGee Proofreaders Carol Burbo Linda Medoff Paul Medoff Indexer Valerie Perry Composition Apollo Publishing Services Series Design Roberta Steele Cover Series Design Peter Grame This book was composed with Corel VENTURA? Publisher. Information has been obtained by McGraw-Hill/Osborne from sources believed to be reliable. However, because of the possibility of human or mechanical error by our sources, McGraw-Hill/Osborne, or others, McGraw-Hill /Osborne does not guarantee the accuracy, adequacy, or completeness of any information and is not responsible for any errors or omissions or the results obtained from the use of such information. For my son, Kyle About the Author Joseph Phillips, PMP, IT Project+, is the Director of Education for Project Seminars, a PMI Registered Education Provider. He has managed and consulted on projects for industries including technical, pharmaceutical, manufacturing, and architectural, among others. Phillips has served as a project management consultant for organizations creating project offices, maturity models, and best practice standardization. As a leader in adult education, Phillips has taught organizations how to successfully implement project management methodologies, information technology project management, risk management, and other courses. Phillips has taught for Columbia College, University of Chicago, Indiana University, among others. He is a Certified Technical Trainer and has taught over 10,000 professionals. Phillips has contributed as an author or editor to more than 30 books on technology, careers, and project management. Phillips is a member of the Project Management Institute and is active in local project management chapters. He has spoken on project management, project management certifications, and project methodologies at numerous trade shows, PMI chapter meetings, and employee conferences. When not writing, teaching, or consulting Phillips can be found behind a camera or on the working end of a fly rod. You can contact Phillips through www.projectseminars.com. About the Technical Editor Cyndi Snyder is s a professional consultant, facilitator, instructor, author and partner in Vista Performance Group. She is an experienced leader in developing strategic and operating plans that have resulted in organizational growth and maturity. Cyndi has 10 years of experience managing a variety of projects from public sector program development to acquisitions and system implementation. Cyndi has experience in training for the corporate, public sector and academic environment. She currently instructs for UC Irvine, CalTech, and USC. Cyndi also participates in the UC Irvine Project Management Program Advisory Committee. In addition she was a contributor to the Project Management Competency Model was published by the Project Management Institute. Cyndi is a member of the Project Management Institute and is the Chair of the Chapter Leadership Development and Excellence Committee for 2003 - 2005. She received and award for Outstanding Chapter President of the Year for 2002. Cyndi is a certified Project Management Professional (PMP) and earned her Masters in Business Administration from Pepperdine University. About LearnKey LearnKey provides self-paced learning content and multimedia delivery solutions to enhance personal skills and business productivity. LearnKey claims the largest library of rich streaming-media training content that engages learners in dynamic media-rich instruction complete with video clips, audio, full motion graphics, and animated illustrations. LearnKey can be found on the Web at www.LearnKey.com. Acknowledgments Books, like projects, are never done alone. I'd like to thank Cyndi Snyder for keeping me on track and focused on PMP requirements and test-centric ideas. A big thank you goes to Gareth Hancock for his patience, guidance, conversation, and overall support for this book. Thank you to Jody McKenzie and Julie Smith for their keen organizational skills, attention to details, and ability to keep me moving. Mike McGee and Carl Wikander-thank you for tightening my writing, clarifying my thoughts, and helping me to be a better writer. Thanks also to Jessica Wilson, Carol Burbo, Paul and Linda Medoff, and the talented people in the production department for all of their hard work. Thank you to my friends and colleagues for their encouragement as this book was created: Linda Barron, Brad Bobich, Stacey Beheler, Scot Conrad, Kallie Cremer, Emmett Dulaney, Rick Gordon, Greg Kirkland, Don Kuhnle, Nancy Maragioglio, Deanna Moreland, Heather Rippey, Phil Stuck and my brothers Steve, Mark, Sam, and Ben. < Day Day Up > < Day Day Up > Introduction This book is divided into two major sections. The first section, which consists of Chapters 1, 2, and 3, discusses the broad overview of project management and how it pertains to the PMP examination. Section two contains Chapter 4 through 13, which detail each of the nine knowledge areas and the PMP Code of Professional Conduct. If you are just beginning your PMP quest you should read the first section immediately as it'll help you build a strong foundation for the PMP exam. If you find, however, that you've already a strong foundation in project management and need specific information on the knowledge areas then move onto the second section. PMP candidates that have years of project management experience - move onto the second section. The book is designed so you can read the chapters in any order you'd like. However, if you examine the Guide to the Project Management Body of Knowledge you'll notice that the order of information presented is the same as the order of information in this book. In other words, you can read a chapter of the PMBOK and then read a more detailed explanation in this book. We're kind of a like a guide to the guide. Exam Readiness Checklist Study Guide Coverage Chapter # Initiating the Project Determine project goals 1, 2, 5 Determine project deliverables 1, 2, 5 Determine process outputs 3 Document project constraints 1, 5 Document project assumptions 1, 2, 11 Define project strategy 1, 4, 5 Identify project performance requirements 1, 4, 5, 7, 8 Determine resource requirements 5, 6, 7 Define project budget 2, 7, 12 Provide comprehensive project information 5, 10 Planning the Project Refine project requirements 3, 4, 5 Create Work Breakdown Structure 1, 2, 4, 6, 7 Develop Resource Management Plan 9, 10 Refine project time and project cost estimates 6, 7 Establish project controls 3, 5, 6, 7, 8 Develop Project Plan 1, 2, 4, 5 Obtain Plan Approval 1, 5, 6, 7, 10 Executing the Project Commit project resources 9, 12 Implement Project Plan 1, 2, 3, Manage project progress 1, 2, 3, 6, 7, 10, 12 Communicate project progress 10 Implement QA 4, 8 Controlling the Project Measure project performance 6, 7, 8, 10 Refine project control limits 6, 7, 8, 11 Implement corrective actions 4, 8, 10 Evaluate corrective actions' effectiveness 4, 8, 10 Ensure project plan compliance 5, 8, 10, 11 Reassess project control plans 6, 7, 8, 10 Respond to risk triggers 11 Monitor project activity 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Closing the Project Confirm formal acceptance of project deliverables 1, 3, 5, 12 Finalize Lessons Learned documentation 1, 3, 5, 10 Facilitate project closure activities 1, 2, 3, 5, 10 Preserve product records and tools 1, 2, 3, 6, 7, 10 Release project resources 9 Professional Responsibility Ensure integrity and professionalism 12, 13 Contribute to project management knowledge base 10, 13 Enhance individual competence 9, 13 Manage stakeholder interests 1, 2, 4, 5, 8, 9, 10, 13 Interact with project team and stakeholders 1, 2, 3, 5, 8, 9, 10, 13 < Day Day Up > [...]... verifying the work that the project team is completing is in alignment with project requirements Project Scope Management includes  Initiating the project  Planning the project scope  Defining the exact project scope  Verifying the project scope  Controlling project scope Case Study: Enacting Project Scope Management Your project with the Zings Sweater Company has a project scope In this instance,... On a project, any project, there are fundamental activities that must happen before the work begins The rules, management principles, planning, and general guidelines for a project are the project management framework The project management framework is the skeleton of projects And, just like a house, even though every project has a general framing, the end results are typically different The management. .. > Part I: Project Initiation Chapters List Chapter 1: Introducing Project Management Chapter 2: Examining the Project Management Framework Chapter 3: Adapting the Project Management Processes < Day Day Up > < Day Day Up > Introducing Project Management Chapter 1: This chapter provides an overview of project management, exploring its five processes-memorize them These five processes will guide you through... self-propelled Project management is comprised of the following nine knowledge areas Chapters 4 through 12 will explore the knowledge areas in detail  Project Integration Management This knowledge area focuses on project plan develop and execution  Project Scope Management This knowledge area deals with the planning, creation, protection, and fulfillment of the project scope  Project Time Management Time management. .. the project has progressed-and how far the project has to go to reach completion Defining the Project Management Process Will all projects have the same phases? Of course not! A project to create and manufacture a new pharmaceutical will not have the same phases as a project to build a skyscraper Both projects, however, can map to the five project management processes These processes are typical of projects,... to the project allows management to calculate the management horizon Management horizon is the point in the future when the project will earn back the original investment and start creating new profits for the organization-a happy day Project Quality Management In any project, there is a demand for quality Project quality management planning is the process to ensure that the deliverables of the project. .. Quality management is a knowledge area that spans not only the implementation of the project plan, but all of the project processes Project Human Resource Management Project Human Resource Management is the process of successfully applying the right resource to the project work in the most effective way to accomplish the project goals while maintaining cost and schedule Project Human Resource Management. .. each project phase with a Lessons Learned document that you'll use again in the final project closure Project Risk Management Risks are events that can affect a project for good or for bad Project risk management is the process of identifying, classifying, and weighing the risks to determine their impact on the project should they come into play Project risk management includes  Planning for Risk Management. .. scenarios that will test your project management abilities Specifically, you'll need to know how the project manager works through the project processes You should be familiar with the project management process groups, what a project deliverable is, and the requirements of a project scope Know that the project moves through phases to reach completion The project manager oversees the project work as it moves... Project Integration Management This knowledge area deals first with creating the official project plan The project plan details can vary based on the size, impact, and priority of the project Once the project plan is created, Integration Management ensures the plan is followed Finally, Integrated Change Control is responsible for managing and controlling changes to the project Project Integration Management . Up > PMP Project Management Professional Study Guide by Joseph Phillips ISBN:0072230622 McGraw- Hill © 2004 (588 pages) This book shows you not only what, but how to study for the PMP exam this guide covers project initiation, scope management, quality assurance, and more. CD Content Table of Contents PMP Project Management Professional Study Guide Introduction Part I - Project.  Risk Management and Response  Project Closing  Professional Responsibility About the Author Joseph Phillips, PMP, IT Project+ , is the Director of Education for Project Seminars, a project management