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VEREX Director
V4.73
User's Guide
21-0381E v4.7.3 (2008.08) © 2008 CSG Security Inc. / Sécurité CSG Inc. i
Using this Guide v
Welcome 1
Entering an Area & Disarming the Sy
stem 2
Welcome to VEREX
Director 4
Start-up and Logging In
4
Ex
iting, Logging Off, or Changing Operators 6
T
he Desktop 8
Other Desktop Choices
10
Runnin
g Reports, and Monitoring System Activity 13
T
ime-and-Attendance Reporting 14
Required-Attendance T
ime-Periods 18
Roll-Call Reports (v4.61) 20
Reporting on System & Personnel Activity 21
Reporting on Previous Guard-T
ours 24
Reporting on User Access Authorities (by
Area, Door, or Floor) 26
Reporting on Users, S
ystem/Device Settings, etc. 28
Reporting on Operator Audits or Panel Com
munications Logs 30
Reporti
ng on Panel Diagnostics (≥V4.4) 32
Working w
ith the Report Viewer 34
Monitoring Sy
stem Activity 35
Alarm and Activit
y Monitoring 35
'Activating' and Using the Monitoring Windo
w 36
Limiting the Windo
w to Show Only Specific Messages (Sorting and Filtering) 38
Ackno
wledging Alarms (Comment / Resolve) 40
When Messages Cannot be
Transmitted to the VEREX Director Software 41
W
orking with Video Events (≥V4.5) 42
Visually Verifying Users (Photo-Verification) 44
Guard-T
ours: Monitoring 47
Guard T
ours: Initial Set Up 50
Checking Status and Controlling Items
53
Maps and Video (Visual Monit
oring & Status/Control) 54
Status and Control Using Vis
ual Director 54
Camera Status/Control and Adjustments
62
Controlling a Pan/T
ilt/Zoom Camera 63
Adjusting Cam
era Quality for your Connection/Bandwidth 66
Initial Set Up of
: Views, Maps, Cameras 68
Checking Status & Controlling Items
76
Introduction to Status & Control
76
Using the Status Toolbar 78
Miscellaneous Status Tasks 80
Panel Date and T
ime 80
Resetting Users' Antipassback Status
82
Clearing
a "Bad Card/PIN Global Lockout" 84
Checking S
ystem Status (Remote Diagnostics) 86
Checking the S
tatus of Panels (Equipment) 88
Checki
ng Power Levels (≥V4.4) 90
Checking the Status of Modules 92
Checking Status or Controlling a Suite Securit
y System 94
Contents
ii VEREX Director V4.73 User's Guide 21-0381E v4.7.3
Checking Status or Controlling Items by Area 96
Area Users (Ac
tivity, User Count, and APB-Reset) 99
Checking User In/Out Status
102
Checking Status or Controlling Individual Doors
104
Checking Status or Controlling Elevators
106
Checking Status or Controlling Floors
108
Checking Status or B
ypassing Input Points (Sensors) 110
Checking Status or Controlling Outputs (Electronically
switched Devices) 112
Panel Communications and Updates
114
Panel Communications
114
Activating Communications and T
ransferring Panel Settings 116
Vie
wing the Status of Previous Communications Sessions 120
Correcting Communication/Update Errors
122
Checki
ng Account Status (≥V4.4) 124
Pane
l Firmware Files, and Updating Panel Firmware (≥V4.4) 125
Activating Panel Firm
ware Files 125
Updating Panel Firmw
are 126
A
dministration and Maintenance 129
Operators (People Who Can Use
This Software) 130
Setting or Changing an Operator's Pass
word 132
Operator Settings (v4.6)
134
Operator Permissions
136
Scheduled Event Filtering for
Operators 138
Schedules for
User-Access and Area Automation 140
Holiday
s and Time-Change Dates 144
Authorit
y Groups to Manage Large Numbers of Authorities (v4.6) 146
Authoriti
es for Users/Entrants (≥V4.4) 148
Custom Information Categor
ies for Users (Custom User Information) 154
Users (Entrant
s / Panel Users) 156
T
he Photo-Badging Option 162
Cards that Hav
e Been Lost 166
Fall-Back Users (Can Enter During Comms Failure)
168
S
ystem Maintenance Tasks 170
Pass
word and Personal ID Number (PIN) Issues 170
Large S
ystems Checking for Software vs. Panel Differences / Conflicts 172
Client/Server S
ystems: Checking to See Who Else is Logged onto the Database 173
Checking / Repairing the VEREX
Director Database Tables 174
Backing up or
Restoring the Database 176
Making
a Database 'Backup' Using the Director Software 177
Making
a Database 'Backup' Using the Table Repair Utility 178
Setting Backups to Occur Automatically
(Scheduled Backups) v4.5 179
Reverting to (Restoring) a Bac
kup Copy of the VEREX Director Database 180
Ex
porting or Importing Activity or Audit Logs (Archive) 182
Removing old
Activity or Audit Logs (Purge) 184
Operating Sy
stem Maintenance 185
21-0381E v4.7.3 (2008.08) © 2008 CSG Security Inc. / Sécurité CSG Inc. iii
System Configuration 187
Working
with Accounts and Folders (Multi-Account Systems) 188
Visual Quick-Start
188
After a Multi-Server Login
191
Advanced Sorting
192
Users and Holiday
s Shared Across Multiple Accounts 193
Introduction
193
Phase 1: Account-Specific Data 194
Phase 2: Community Groups 196
Phase 3: Shared Users and
Holidays 200
Phase 4: Assign Shared Items to Accounts
202
Account-Wide Panel Settings (Feature-Set,
Service PIN, etc.) 204
Event Respons
es for Acknowledging Alarms 208
Alarm / Event Instructions 210
Enabling Sounds (to be associated with event/alarm messages) 212
Customizing Ho
w Events are Displayed (Event Priority) 214
Detail
ed Operator and User Audit Trail (≥V4.6) 216
Setting up Video Events (≥V4.5) 217
Soft
ware-Based Text Paging (Serial Reporting) ≥v4.4 218
Panels, Panel
Groups, and Connection Settings 220
Panel Groups
and Connection Settings 220
S
ystem Panels and Displayed Item-Numbers 222
Sy
stem Settings for each Panel (≥V4.4) 224
General S
ystem Settings for a Panel 224
Intrusion Settin
gs for a Panel (≥V4.4) 226
Monitoring, Numeric Paging, & Remote Mgt. Settings 228
Sy
stem Card-Access Settings 232
Equipment Set
tings (Pseudo / Internal Inputs) 234
Areas and Related Settings.
236
Activit
y Monitoring and Auto-Arming 242
Area Groups (≥V4.4) and Multi-panel Arm/Disarm (≥V4.5)
244
Setting up Multi-Panel Arm/Disarm (≥V4.5) 245
Ex
pansion Modules 246
Suite-Securit
y Keypads and Related Settings 250
Doors, Reader
s, and Related Settings 254
Defining a ‘Required Attendance’ Zone
257
About Video E
vents 261
Elevators (Lifts
) and Associated Readers 262
Floors (Pertaining to Access-Controlled Elevators / Lifts)
268
Input Points—
Monitored Sensors 270
Input Points—
Pre-Defined Sensor Types 274
Input Points—
Custom Point Types 275
Custom Circuit-T
ypes for Input Points (≥V4.4) 278
Programmable Outputs (Signalling & Device-Sw
itching) 280
T
he Numeric Paging Feature 280
Event T
ypes and Events: 282
Commands (
when you right-click an item): 283
Cadence (Getting the Output to Pulse On and Off) (≥V4.2):
283
Multi-Condition Equations:
283
Programmable Output Functions
285
iv VEREX Director V4.73 User's Guide 21-0381E v4.7.3
Installation and Technical Reference 291
PC Issues and
Software Installation 292
Recommended Computer Specifications
292
Serial Port Installation and Set Up
294
Windo
ws Settings Required 295
Soft
ware Installation for a Fresh/New System 297
Upgrading from an Earlier Version
of Software 298
If You Need to
Transfer the Database to a Different PC 300
DCOM Setup
302
Fire
wall Settings (e.g., Windows XPsp2) 302
Soft
ware Activation and Licensing 303
Soft
ware "Activation Key" 303
Activating Your Soft
ware 303
Upgrading Your Soft
ware (Adding Optional Features) 305
March Net
works R4-R5 DVR Support 306
Net
work USB HASP Key (Director ≥V4.51) 306
Remote Soft
ware Download and Remote Access (≥V4.7) 308
Client/Server Issues and the
Director Server Manager (v4.7) 309
Client/Server A
ccess and Permissions 311
Server Vali
dation Certificates (≥V4.72) 311
Client Access (Allowable Client List) 312
Setting Up Client Permissions
316
Ne
w Installation? Try the Wizard ! 318
Panel Connection Overvie
w 319
IP Connectiv
ity 321
Secure IP Communications (≥V4.72)
321
PC-to-Panel—Direct Connect
ion 322
PC and Panels
—Modem Connections 324
PC Modem Ins
tallation or Connection 324
Windo
ws Modem Setup 324
Panel Modem 325
Serial Port / Modem Setup (Communications Manager) 326
Communication Pools for S
ystem Panels 330
Setting Up a Ne
w System (Commissioning) 332
Importing Settings from an E
xisting VEREX Director System Panel 336
Customizing the My
Tools Bar 338
Sy
stem Capacities 340
Advanc
ed Database Features 345
Overvie
w of Features 345
SQL Server Support
345
User-Logins (Needed for: Databas
e Query, and SQL Server Support) 346
Linking to the
Database (Used for: Custom Query/Reporting; ERM Integration) 348
Automated User-Import (Used for: ERM Int
egration) 352
Manually
Importing User-Data From a Text File 354
Sy
stem / Hardware Reference 355
Ke
ypad Tone Reference (≥V4.5 with ≥V4.42 firmware) 358
On-Line Support & Product Information
360
Index
361
21-0381E v4.7.3 (2008.08) © 2008 CSG Security Inc. / Sécurité CSG Inc. v
Using this Guide
Each topic th at pertains to a specif ic VEREX
Director screen generally sho ws ho w t o do
things on th e left, and w hat t he av ailable
settings mean on the right. This may pertain
to a sing le pa ge, or sets of 'facing pages ' as
required for larger topics. A b old double-line
marks the en d of each 'Ho w-To' section, and
the 'selection -descriptions' for the present
screen follow thereafter.
Use the table of contents (at the front), or the
index (at the back) to find a desired topic. The
table of contents sho ws the topics as they
appear in ea ch chapter, while the index lists
topic keywords alphabetically.
Tip: The bottom of each right-hand page shows you
which chapter you are presently 'in'. (These match the
topic-buttons across the top of the on-line help.)
To find specific information within a topic, skim
through the s ubheadings ( on the left), o r the
selection-descriptions for th e specific scr een
(on the right) to find what you're looking for.
Tip: Additional notes, and links to other applicable
sections are provided throughout. You can typically
avoid reading the note text unless you run into
problems or otherwise feel that you need more
information.
On-Line Help Tip: The on-line help is structured in the
same basic format as this User's Guide, with topic
buttons that match the chapters and navigation footers
in this guide. As you refer to the User's Guide, you are
already becoming familiar with the on-line help (and
vice-versa).
Copyrights and Trademarks
™ VEREX Director, G-Prox, and Netvision are
trademarks of CSG Security Inc.
/ Sécurité CSG
Inc.
™ Pentium is a trademark of Intel Corporation
® Microsoft, Windows, Windows 2000, and
Windows XP, are trademarks or registered
trademarks of the Microsoft Corporation.
© Copyright 2008
CSG Security Inc.
/ Sécurité CSG Inc.
All rights reserved.
Disclaimer
All soft ware, firmw are, draw ings, diagrams,
specifications, catalogues, literature, manuals
and other supplied materials shall con stitute
the proprietary information of the
manufacturer. In the interests of ongoing
improvement in quality and design, we reserve
the right to change pro duct specific ations
without prior notification.
Attention: Physical a lteration of hardw are
components or removal of electrical de vices
may void warranties, and/or affect radio-
frequency and electromagnetic emissions.
This document is not to be copied, de-
compiled, or re-distributed in any form without
prior written consent.
© Copyright 2008
CSG Security Inc.
/ Sécurité CSG Inc.
vi VEREX Director V4.73 User's Guide 21-0381E v4.7.3
21-0381E v4.7.3
Welcome Report Control Admin Sys Config Tech-Ref
1
Welcome
2 VEREX Director V4.73 User's Guide 21-0381E v4.7.3
Entering an Area & Disarming the System
Re ader/Door Mode
Area
Setting
Locked &
Card Only
Locked &
Card+PIN
Locked &
Card or UID/PIN
Locked &
UID/PIN Only
Disarmed (Off)
Present card,
open the door
Present card, enter PIN
open the door
Present card or enter
user no., enter PIN
open the door
Enter UID+PIN (or PIN
only), open the door
Armed & 'Auto
Disarm on Valid
Token'
Present card,
open the door
Present card, enter PIN
open the door
Present card or enter
user no., enter PIN
open the door
Enter UID+PIN (or PIN
only), open the door
Armed & 'PIN-
Only' or 'ID+PIN'
Present card, open the
door. Then log into
panel and disarm it.
Present card, enter PIN
open door. Then log
into the panel & disarm
it.
Present card or enter
user no., enter PIN
open door. Then log
into the panel & disarm
it.
Enter UID+PIN (or PIN
only), open the door.
Then log into panel and
disarm it.
Armed &
Dual Custody
Present card, open the
door. Then login with
two user PINs (or
ID+PIN), & disarm
area.
Present card, enter PIN
open door. Then login
with two user PINs (or
ID+PIN), & disarm
area.
Present card or enter
user no., enter PIN
open door. Then login
with two user PINs (or
ID+PIN), & disarm
area.
Enter UID+PIN (or PIN
only), open the door.
Then login with two
user PINs (or ID+PIN),
& disarm area.
[...]... Admin Sys Config Tech-Ref 3 Welcome to VEREX Director Start-up and Logging In Multiple Instances: Beginning with Director v4.70, you can run multiple copies of the interface ( Director. exe) This allows you to access different features and/or different accounts at the same time Starting the VEREX Director Software Select Start, Programs, VEREX Di rector V4 , and VEREX Director, and wait for the start-up... The Director- server PC and software must be running (this is the PC that includes " DirectorServer.exe", and typically contains the database as well For additional things to check, refer to "Director Server Manager and Client/Server Issues" (near the back of this guide) If you just upgraded for client/server (server location missing on login screen): You may need to login once, 4 VEREX Director V4.73. .. be 'open' on the network for the Director- server Admin Sys Config Tech-Ref 5 Exiting, Logging Off, or Changing Operators Shutting Down the VEREX Director Software To shut down the VEREX Director softw are, click the X in the ex treme upper-right corner of the VEREX Director screen (or open the File menu, and select Exit) Tip: If you changed any desktop settings, and would like to retain them, be sure... access to the VEREX Director software, it is always a good idea to use the logout (or lockout) feature before leaving your workstation (For a related topic, see "The AutoLockout Feature", previous.) Changing Operators Changing ope rators is simply a matter of one operator logging out, and th e second operator logging in (For details, see previous / above.) 6 VEREX Director V4.73 User's Guide 21-0381E... Activation Key: The VEREX Director software uses a small 'activation key' to manage software licensing and optional features This device must be plugged onto the PC that contains the software database (≥V4: USB connector; ≤V3.3.2: Parallel/printer port; V3.3.3: Either) Note: Director software ≥V4 will not start up if the USB key is missing Client/Server Systems: Take care to ensure that the VEREX Director software... Config Tech-Ref 7 The Desktop Your 'Window' to the System Navigating the Desktop The desktop is your interface to the VEREX Director software, providing a familiar Windows 'look and fee l', with ac cess to all features and items assigne d to you as a VEREX Dir ector operator The VEREX Director interface can be s et as desired by each individua l operator This includes whether they prefe r the MyTools... (When Exiting) - [Yes]: Logs the present operator out, and shuts down the VEREX Director software - [No]: Aborts the exit request If you have changed any desktop settings, a check-box will be provided to let you save your settings Logout / Lockout - [Yes] (Logout): Logs the present operator out, shutting down access to the VEREX Director software (Until the next valid operator performs a 'login'.) -... converting your previous database - Server Location: In a multi-PC (clientserver) installation, this allows you to identify the VEREX Director server Select (or type in) the server "PC name" (or its network "IP address") Director- Server PC: This is the PC that includes " Director- Server.exe", and typically contains the database as well Tip: This can be an IP address, or a name (FQDN) Contact your IT... position To view an item 'full-screen' (such as the monitoring window), double-click its title-bar twice To access the main desktop screen again, double-click the title-bar once again 8 VEREX Director V4.73 User's Guide 21-0381E v4.7.3 Resetting the Desktop After moving and resizing areas of the screen, you may wish to reset the desktop to e ither your last saved settings, or to the initial factory... select [Account Folders] in the 'tree', and double-click an account 2) Right-click a topic in the tree (or open the View menu), and check to ensure that Logical Tree View is not selected VEREX Director V4.73 User's Guide 21-0381E v4.7.3 Listing Configuration and Control & Status Topics in the Tree as a Single List: 1) Click your account/site button in the tree Multi-Account Systems: First select [Account . Inc. vi VEREX Director V4. 73 User's Guide 21-0381E v4. 7.3 21-0381E v4. 7.3 Welcome Report Control Admin Sys Config Tech-Ref 1 Welcome 2 VEREX Director V4. 73 User's Guide. occurs. 4 VEREX Director V4. 73 User's Guide 21-0381E v4. 7.3 Start-up and Logging In Multiple Instances: Beginning with Director v4. 70, you can run multiple copies of the interface ( Director. exe) network for the Director- server. 6 VEREX Director V4. 73 User's Guide 21-0381E v4. 7.3 Exiting, Logging Off, or Changing Operators Shutting Down the VEREX Director Software
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Xem thêm: VEREX Director V4.73 User''''s Guide pdf, VEREX Director V4.73 User''''s Guide pdf, Listing Items Panel-by-Panel vs. in a Single List and Showing or Hiding Panel References in Forms, Step 3a: Place Items onto Maps (Doors, Sensors, etc.), Panel Firmware Files, and Updating Panel Firmware ((V4.4), Large Systems--Checking for Software vs. Panel Differences / Conflicts, Community Groups ((V4.7) --was "Shared Groups", Account-Wide Panel Settings (Feature-Set, Service PIN, etc.), Monitoring, Numeric Paging, & Remote Mgt. Settings, Cadence (Getting the Output to Pulse On and Off) ((V4.2):, Client/Server Issues and the Director Server Manager (v4.7)