[...]... the Administration’s Information Technology for the Twenty-First Century (IT2) initiative under the heading “Social, Economic, and Workforce Implications of Information Technology and Information Technology Development.” 5Commenting on the need for collaboration in information management technology, Leiner cited the tremendous synergy between the civilian and military requirements for crisis management... Office, Defense Advanced Research Projects Agency (DARPA) Information Management Program Goals Information Technology Office, DARPA, Department of Defense, Washington, D.C Available online at 16 INFORMATION TECHNOLOGY RESEARCH FOR CRISIS MANAGEMENT • Robust infrastructure A crisis can threaten the integrity and performance of critical information infrastructure... Report, 11 2 INFORMATION TECHNOLOGY TRENDS RELEVANT TO CRISIS MANAGEMENT Computing and Storage, 13 Information Management, 15 Databases, 17 Wireless Communications, 19 Trends in Wearable Computers, 22 xiii 1 13 xiv 3 4 5 CONTENTS INFORMATION TECHNOLOGY RESEARCH OPPORTUNITIES Information Management, 25 Information Acquisition, 26 Integration and Interoperability, 26 Data Delivery, 29 Geographical Information. .. Opportunities, 46 ACHIEVING AN IMPACT IN THE CRISIS MANAGEMENT COMMUNITY Interactions Between the Information Technology Research and Crisis Management Communities, 48 Management Challenges to Using Information Technology in Crisis Management, 51 THE BROADER CONTEXT: INFORMATION TECHNOLOGY IN GOVERNMENT Information Technology Challenges Across Government, 58 Achieving Innovation, 59 25 48 54 CONTENTS xv APPENDIXES... reimbursement accounting INFORMATION TECHNOLOGY USERS IN CRISES Crises touch many people, ranging from the crisis responders who try to reduce the loss of life and property to those in the affected communities who rely on warnings and other information to inform their own, individual responses Because of the central role of information and communications for each group, information technology research challenges... suggestions, responsibility for the final content of this report rests solely with the study committee and the NRC Contents 1 INTRODUCTION What Is Crisis Management?, 2 The Response Phase: Difficult Challenges for Information Technology, 5 Information Technology Users in Crises, 6 Citizens, 6 Crisis Responders, 6 Government and Other Crisis Management Organizations, 7 Business, 9 Information Technology Challenges... when under stress? • Information search and retrieval Decision-making processes in all sectors rely on enormous amounts of information, which is continually being augmented and updated How can users effectively query diverse information sources? How can they effectively manage the information they receive in order to support their activities? • Compatibility of formats Shared information can be represented... Advanced Research Projects Agency (DARPA) has been exploring and for which it has established a useful framework for thinking about trends in information management (Table 2.1) The following elements are necessary to provide information that enables workers to perform their jobs well, whether in a collaborative or individual setting:3 3The discussion here is adapted in part from Information Technology. .. either Nor is it an effort aimed at identifying immediate solutions (or ways of funding and deploying them) Rather, it examines opportunities for engaging the information technology research and crisis management communities in longer-term research activities of mutual interest and illustrates substantive and process issues relating to collaboration between them 2 Information Technology Trends Relevant... project how trends in information technology research might affect crisis management They discussed both the current state of technologies and future developments, and as part of their analysis identified broad areas of potential growth where new information technology research would have a significant impact In the area of computing and storage, Paul Smith discussed trends in high-performance computing, . Challenges for Information Technology, 5 Information Technology Users in Crises, 6 Citizens, 6 Crisis Responders, 6 Government and Other Crisis Management Organizations, 7 Business, 9 Information Technology. CONTENTS 3 INFORMATION TECHNOLOGY RESEARCH OPPORTUNITIES 25 Information Management, 25 Information Acquisition, 26 Integration and Interoperability, 26 Data Delivery, 29 Geographical Information. 48 Management Challenges to Using Information Technology in Crisis Management, 51 5 THE BROADER CONTEXT: INFORMATION TECHNOLOGY IN GOVERNMENT 54 Information Technology Challenges Across Government,