LOGO DISCUSS Topic: How to deal with conflicts at work Vietnam University of Commerce Group: 8 Class: 1314DNTH1611 LOGO BODY CAUSE AND EFFECT OF CONFLICT 1 FIVE TIPS ON DEALING WITH CONFLICT AT WORK 2 LOGO CAUSE AND EFFECT OF CONFLICT I. Causes of the conflict at work LOGO CAUSE AND EFFECT OF CONFLICT  Poor Communication: difference in communication styles or a failure to communicate LOGO CAUSE AND EFFECT OF CONFLICT  Difference in Personalities:  Different Values: a generational gap: Young workers may possess different workplace values than older workers LOGO CAUSE AND EFFECT OF CONFLICT  Competition: Competition that is not properly managed can result in employees sabotaging or insulting one another, which creates a hostile work environment. LOGO II. Affect of conflict at work CAUSE AND EFFECT OF CONFLICT LOGO  Passive Aggressive Behaviors: In the workplace, passive aggressive behaviors such as tardiness, gossiping… may damage the performances of otherwise valued employees.  Increased Employee Absenteeism  Violence CAUSE AND EFFECT OF CONFLICT  Inspire Creativity Conflict can inspire members to brainstorm ideas, while examining problems from various perspectives. LOGO CAUSE AND EFFECT OF CONFLICT  Improve Future Communication : Conflict can bring group members together and help them learn more about each other.  Identify : New Members inspire often silent members to step up and demonstrate leadership skills LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK [...]... conflict with colleagues at work is  The conflicts can help you have not completely negative? ideas more creative  When it’s  few disagreeable opinions, catalysts too The conflicts often serve own work lacks which encourageideas offer us find out of extraordinary and about our differences in job LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK  We can promote the development of the organization =>... of trying to win his  If your colleagues have questions frankly, give them the opportunity to say what was causing both confusion LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK        II Keep calm Maintain Remember that any conflict is meaningless Go elsewhere Control actions during anger Take a deep breath Chill out Find a quiet place LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK III Make... short and easy to understand sentences LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK Apologize for your part in the conflict  Never say ambiguous sentences Trying to see the problem in enemy’s eyes  Using clearly words and familiar examples to  Really apologize for your part So it can go to lead into your opinions an end in the friendliest way LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK IV Keep... ON DEALING WITH CONFLICT AT WORK I Listen, listen, listen! Try to understand each other  One of the things that makes the value of life is to listen  This may be the key helps you can resolve the contradictions in life in general, and in the job  Do not give opinions when others are talking and calm your opinion LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK  Do not pretend to listen but to listen... smiling Using humor to solve problems Do you know: “A jokes is not for the  Remember, your smile can brighten the darkest day!” sarcasm and make down people purpose  Humor can bring your troubles and moodiness  away.Cartoon humor to be helpful in solving conflict in the workplace => Keep calm, smile and be a humorist in the conflict LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK V View conflict... about our differences in job LOGO FIVE TIPS ON DEALING WITH CONFLICT AT WORK  We can promote the development of the organization => Since then, we can see a conflict at work can also create opportunities good work LOGO Thank you for your attention! LOGO . see a conflict at work can also create opportunities good work. FIVE TIPS ON DEALING WITH CONFLICT AT WORK LOGO Thank you for your attention! . own work lacks of extraordinary ideas. FIVE TIPS ON DEALING WITH CONFLICT AT WORK  The conflicts can help you have more creative ideas.  The conflicts