Lecturer: Dr. Truong Thi Kim Chuyen CONTENT I. Defining and the theorizing services II. National and global stimuli to the growth of services III. Service outsourcing: benefits and drawbacks for all? IV. Limits to service export growth in the semi- periphery and periphery V. Geography of services VI. Variety in the internationalization of services Group members  Thái Thụy Tường Vy  Đỗ Bảo Khánh  Phạm Bình Dương  Đoàn Anh Việt  Nguyễn Thị Anh Thư 11.1/ Defining and the theorizing services I. Defining and the theorizing services Following Fisher – Clark thesis, services have been defined:  Comprising what remains after agriculture, mining and manufacturing are excluded. (1 st defined way)  Production and consumption of intangible inputs and outputs. (2 nd defined way) 1 st defined way Differences between manufacturing and services play important implications  For LDCs and the DCs  For measuring and studying services Services are categorized into 7 major components  Finance, insurance and real estate  Business services  Transportation and communications  Wholesale and retail trade  Entertainment, hotels and motels  Public services at all government levels  Non-profit services 2 nd defined way • The distinction between tangible manufactured goods and intangible services is not clear cut • Many manufactured products have come to be offered not in their own right to consumers, but in terms of their wider service attributes. This has occurred in 2 ways − The manufactured products can be offered along with closely aligned service products in a single package − Instead of buying a manufactured product in a single one-time purchase, a consumer can buy the service which the manufactured product provides as part of a continuing process involving long-term customer contact through service delivery Service encapsulation 11.2/ National and global stimuli to the growth of services [...]... services (GATS) covers all internationally traded services However, it still proceeds extremely slowly to help a greater competition and non-discrimination CORPORATE STRATEGIES Any assessment of the potential for service outsourcing needs to include analysis of corporate strategies and organizational limitations  Ex: some information that is to be processed can be confidental However,this can increase