... EIGHT AN E - BUSINESS GLOSSARY 215 EIGHT An e-business glossary An A-Z guide to the key e-business terms and their meaning. Adhocracy: A non-bureaucratic networked organization with a highly organic ... Explorer, Firefox and Safari. Business process re-design: This involves changing both organi- zational structure and processes to ensure that future customer needs can be anticipated and fulfilled ... technological change where new and sometimes surprising competitors can suddenly appear, a company’s success will increasingly depend on how effec- tively it can gather, analyze and use information....