... Lecture 7. Psychology of business communication. Psychological types of a personality according to Eric Burne: –The concept of ego-status –Discernment of ego-status 1 Models of a person’s ... Structural model = inner composition of human psychology • Functional model = ways of conduct, actions and reactions The concept of ego-status 2 Ego-status consists of • Thinking • Feeling • Acting ... choosing alternatives; • Cooperative 9 Discernment of Ego-Status: Free Child-I Characteristic Features of Behavior: • Spontaneous, impatient, full of energy; • Inquisitive, creative, inventive; •...