... Answer : (B) 13 Benefits of active listening can include stronger relationships, more and new information, and fewer misunderstandings (A) True (B) False Answer : (A) 14 One of the best ways for ... ideas and complaints to themselves (A) True (B) False Answer : (B) 18 Facebook, Twitter, and LinkedIn combine personal interaction and technology (A) True (B) False Answer : (A) 19 Hearing and ... MULTICHOICE 21 Effective communication involves the sender, receiver, message, and (A) feedback (B) filter (C) semantics (D) interpersonal communications Answer : (A) 22 Melinda, human resources...