... the Balanced Scorecard As this is exactly what the authors’ claim the BSC can do, the question has been chosen: Is the Balanced Scorecard a solution for strategic management at a company? The ... context, the study was focused on how Vietnamese SMEs measure the performance of business and manage the business strategy The case of Nam Truong Son ICT Corporation has been studied for the application ... who want to implement the Balanced Scorecard as a strategic management system KEYWORDS Strategy planning, Strategic Management, the Balanced Scorecard, Key Performance Indicators, Critical Successful...