... restrained to verbal aspects of the act of expressing annoyance only No matter how important non-verbal aspects such as paralanguage and extra-language are, they are excluded within the study Only ... direct interviews The questionnaire includes main parts: Part was for getting general information on the informants, including nationality, age, gender, occupation and acquisition of foreign languages ... data obtained from the survey questionnaire on ways of expressing annoyance in English and Vietnamese The answers from informants in the survey questionnaire and direct interviews are used as...