... knowledge from data and information and view knowledge as “fluid mix of framed experience, values, contextual information and expert insight that provide a framework for evaluation and incorporating new ... the domain, they may not have an accurate first-hand understanding of the content Hence, the keywords and meta-data tags appended by the knowledge librarian may be inappropriate and as a result ... stored and indexed in databases that enable easy retrieval Another influential source (Zack 1999; Zack 2000) casts organizational knowledge management strategies in a more abstract fashion Zack...