... Environmental pressure groups Employees Local residents A B C D (i), (iii) and (iv) (i), (ii), (iii) and (iv) (iii) only (i) and (iii) only (2 marks) The term secondary stakeholders describes which group ... issues Increase in single-member households A B C D (iii) only (i) and (iii) only (i), (ii) and (iii) only (i), (ii), (iii) and (iv) (2 marks) Porter's five forces model identifies factors which ... Which of the above statements are correct? A B C D 22 (i) and (ii) only (ii) and (iii) only (i), (iii) and (iv) only (ii) and (iv) only (2 marks) QUESTIONS 7.9 Services have certain qualities which...