... Employee Self-Service HR Portal Case Study 105 knowledge management tools, and employee- related processes online to enable greater accessibility for employees (Deimler & Hansen, 2001) B2E Employee ... 104 Stein & Hawking Figure Employee Relationship Management landscape (Hamerman, 2002) Corporate, Job & Workplace ERM/B2E ESS/eHR HCM Personal & HR Self-Service Employee Development & Staffing ... written permission of Idea Group Inc is prohibited Employee Self-Service HR Portal Case Study 109 Table Generations of HR portals (Dessert & Colby, 2002) Dimensions 1st Generation 2nd Generation...