... DeceptionLyingCreating impression others will think poorly of them in order to gain complianceThreatening someone with power you don’t possessSwitching sides on an issue to create confusionSuggesting you will provide something of value you don’t intend to deliverOffering false flatteryIntimidating other side with false claimsMaking intentional misrepresentationsPretending to be angry, insulted or annoyed to induce cooperation When the Discussion Gets Stalled or Heated Chapter 9 ... DifferencesãDismissiveinterrupting,talkingover,ignoring{menengagemorefrequentlythanwomen}ãExclusionaryleavingsomeoneoutofthemeeting,discussionorsocialgatheringãUndermininggoingbehindthebackofothersorusinginsultstodiscreditargumentsãRetaliatoryusedwhenotherpartyfeelsthreatenedãPatronizinguseacondescendingtone{happensmoretowomen} ... ImpasseTake a break to develop strategiesDefine cost consequences if agreement is not reachedReconsider outcomes to be accomplishedLower your dependence on them and increase their dependence on youBreak problem into smaller partsIf impasse is on substance, focus on process – how to proceed from hereIf impasse is on process, try the shared text approachKeep power in your pocket (e.g. attorney, credible reference)Keep the door open Ulterior Motive DeceptionLyingCreating impression others will think poorly of them in order to gain complianceThreatening someone with power you don’t possessSwitching sides on an issue to create confusionSuggesting you will provide something of value you don’t intend to deliverOffering false flatteryIntimidating other side with false claimsMaking intentional misrepresentationsPretending to be angry, insulted or annoyed to induce cooperation...