... of the website www.khoadaotao.vn, ; therefore, the salespeople should be define the customers by seeking the information related to the them to have the understanding about the customer they ... the service, the salesperson will make the adjustment to balance the expectation of the customer and the right of the website. However, the customers often use the services of the website one ... badly on their strategic planning to compete with other websites, presenting and demonstrating to the customers, etc. On the other hand, the motivation for sales force is not strong enough to encourage...