... education of Vietnam, article 4). Enterprise means an economic organization having its own name, having assets and a stable transaction office, and having business registration in accordance with ... acquiring, and retaining customers. By enabling organizations to manage and coordinate customer interactions across multiple channels, departments, lines of business, and geographies, CRM helps organizations ... training programs at the bachelor level1. They are Human resource management, Accounting, Insurance, and Social work. Annually, about two thousand students graduate from the university. The statistical...