... remained at the time of theFGDs, cited as preventing nurses from maintaining goodrelations with mothers. These included low salaries, longshifts and lack of consideration from the administration in ... project. Nurses of all levels,including nursing attendants, who were working on thepaediatric ward were invited by letter to attend an initialmeeting to introduce the workshops and to arrange ... will-ingness or altruism in helping patients, were categorized in terms of "can't do", with interventions to improvehealth care focusing on training to improve knowledge and skills,...