business economics and managerial decision making phần 5 pdf

business economics and managerial decision making phần 5 pdf

business economics and managerial decision making phần 5 pdf

... other, similar projects . 25 •Performance with other clients Warranties and Claims Policies .10 Facilities and Capacity . 15 Geographic Location . 05 Technical Capability . 25 ch 05_ 4307.qxd 8/18/04 11:37 ... and evaluate the long list of vendors. 4. To develop an RFP and evaluate proposals from the long list of vendors. 5. To select a short list of vendors. 6. To select a final...
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business economics and managerial decision making phần 3 pps

business economics and managerial decision making phần 3 pps

... the beginning of the BPO revolution, and it might have a large impact on ex- ecutive recruitment and hiring practices in the next few years. ch03_4307.qxd 8/18/04 11: 35 AM Page 55 CONCLUSION This chapter ... dynamics and effective team performance. At any rate, savvy managers realize that the storming and norming phases are best handled using a hands-off approach as the team devel...
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business economics and managerial decision making phần 4 pot

business economics and managerial decision making phần 4 pot

... deal with and man- age change, and capability to communicate and work with persons from a range of disciplinary backgrounds. Implementing the decision- making process and developing a business ... and Select the BPO Opportunity 65 ch03_4307.qxd 8/18/04 11: 35 AM Page 65 from time to time during the transition. New interface procedures, such as logins or passwords, may create...
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business economics and managerial decision making phần 6 docx

business economics and managerial decision making phần 6 docx

... management plan is to establish and identify roles and role players from each organization—buyer and vendor. These roles and role players will be responsible for project outcomes and ac- countable to the ... cycle of the processes involved and changes in the business cycle. Support of the governance process and personnel by vendor and client management is essential and sho...
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business economics and managerial decision making phần 7 pps

business economics and managerial decision making phần 7 pps

... infor- mation, and knowledge shared between BPO buyer and vendor, the greater will be the potential for insights into overall business processes and strategy. New ideas and ways of operating can and should ... and goals • Mutual respect and understanding • Proactive and intense communication • Integrated systems and processes • Encouraging and participative • Sharing of...
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business economics and managerial decision making phần 8 pptx

business economics and managerial decision making phần 8 pptx

... facilities, a reception area, security, and employees wearing business attire. • The vendor has employee policy handbooks, and employees understand their rights and responsibilities. • The vendor ... be in place for granting and revoking rights of access, and granting privileges should be recorded and made available to both client and BPO partner. Streamline hardware and sof...
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business economics and managerial decision making phần 9 potx

business economics and managerial decision making phần 9 potx

... opportu- nities and challenges. Business Risks and Mitigation Strategies 2 05 ch10_4307.qxd 8/18/04 11:42 AM Page 2 05 The Future of BPO PART five T his part explores the future of BPO and some of ... former employees, and computer hackers, abound. Offshore outsourcing presents different and in some cases more potent threats than the domestic variety. Legal standards and busi...
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business economics and managerial decision making phần 10 docx

business economics and managerial decision making phần 10 docx

... x, 154 –171 and assets, 158 and corporate culture, 158 – 159 costs of, 78 depth/breadth of, 82, 157 interpersonal, 164–1 65 and PMT changes, 163 and problem identification/resolution, 163–164 and ... 182, 183 Functions, 56 Future potential for BPO, 209–221 and education, 217–218 and global business environment, 210–211 and global economics, 213–2 15 and global worke...
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