... 1 64 Data understanding, 41 44 conceptual component, 42 data representation, 43 44 data storage, 43 data type, 42 defined, 41 elements, 41 42 metadata, 42 time dimension, 43 Data warehouse, 93 Data ... preparation, 44 45 data understanding, 41 44 defined, 37deployment, 51– 54 evaluation, 49 –50feedback loops, 38framework example, 38modeling, 45 49 performance measurement, 54 55steps, 37–38Cross-selling, ... Server and the Microsoft SQL Server database, the solution integrates and manages vitalservice delivery processes. http://www .microsoft. com /BUSINESS/ km/resources/quiz.asp Knowledge Management...