THE ASSERTIVENESS POCKET BOOK phần 4 pot

... from others● Expect to use these rights without being asked to justify your behaviour● Encourage others to use these rights for themselves● Expect society to support you in the exercise of these ... behaviour independent of the goodwill of others● Get what they pay for● Change their mind● Decide whether or not to assert themselves37RIGHTS & RESPONSIBILITIES35 34 THREE BEHAVIOUR TYPES3. ... our reality, then we must perceive ourselves in the right way. One way to do this is through the use of affirmations.If you keep telling yourself you are something then that is the way your...

THE ASSERTIVENESS POCKET BOOK phần 1 pot

... relationships● At work the person doing the job is the one who can make the most significant contribution to improvements on the job● The political value and power behind the equality movement ... honest with ourselvesand with others.When we are honest with ourselves and with others we are able to achieve what we wantwithout compromise.7 THE ASSERTIVENESS POCKETBOOKBy Max A. Eggert Drawings ... pursue what they want3NEEDS OF OTHERSOUR NEEDSNEEDS OF OTHERSOUR NEEDSNON ASSERTIVE ASSERTIVE AGGRESSIVEINTRODUCTIONKEEPING A BALANCEIn assertiveness we balance the needs of others with...

THE ASSERTIVENESS POCKET BOOK phần 5 pot

... receive from othersChange my mind Help others reach conclusions about their experiences of the worldDecide whether or not to Allow others the freedom to choose how assert myself they behaveRIGHTS ... use their time in the way that they wantAsk for what I want Encourage others to fulfil their needs 47 RIGHTS & RESPONSIBILITIESCORRESPONDING RESPONSIBILITIESRIGHT RESPONSIBILITYI have the ... wrong● The only people who have not made mistakes are those who have done nothing with themselves or their lives 40 RIGHTS & RESPONSIBILITIESOTHER BASIC RIGHTS THE FULCRUM OF ASSERTIVENESS By...

THE CHALLENGERS POCKET BOOK phần 4 pot

... and any other negative things triggered by the coursecontent. Whenever they attempt to speak, signal them to note down their thoughts in the interests of time. During a break go through their list ... rules. 40 CHALLENGERS THE HI-JACKERNine times out of ten the majority of the group will 'subdue' the hi-jacker and you can geton with the course. In a rare case where over 50% of the group agree ... with others foragreement. If they don't agree, encourage them to subdue the hi-jacker.● As with a real hi-jacker, keep them busy with questions, requests for help,discussion, etc until they...

THE ASSERTIVENESS POCKET BOOK phần 2 doc

... enough to make you realise that:a) if they say no, they are unlikely to reject you personally, and b) if they do want to reject you then the price of their friendship is too high anyway13THREE ... rejectionThis is the extreme version of fear of upsetting others. If we upset someone by askingfor what we want, we fear they will withdraw their regard for us and reject us altogether.● In any ... in the case of a personal filterit removes all the positive things that occur in your life. Rather like the reverse of rose-tinted glasses, people who filter only accept bad news about themselves...

THE ASSERTIVENESS POCKET BOOK phần 3 ppsx

... selfish. They know what they want and like, anddisregard the needs of others in satisfying their own needs.Aggressive people think of themselves as superior beings. They think they are OK and the ... expressing them● Easily and frequently finds fault with others● Continually works to personal agendas at the expense of others● Rarely feels aware of the needs or feelings of others● Competes ... superior beings. They think they are OK and the rest of the world is not. They voice their opinions and needs, and behave as if othersdo not matter. The origin for aggressive behaviour is complex. Perhaps...

THE ASSERTIVENESS POCKET BOOK phần 6 ppsx

... disadvantages might there be for you in continuing with it?7. Think whether or not you wish to change your behaviour; what would be the advantages to you?8. Make the decision whether or not to ... procedure or checklist to help you dealwith it.1. Is the person qualified to make the criticism; do they know you well enough?2. Is the behaviour being criticised something it is possible ... on your decision.59 ASSERTIVENESS SKILLSHANDLING CRITICISMCriticism is useful because it provides feedback on the effects of your behaviour, and youcan decide on whether or not it is beneficial...

THE ASSERTIVENESS POCKET BOOK phần 7 doc

... feel the need to criticise others, then treat them in the way you would like to be treated.● Only criticise behaviour the person can change● Be as specific as you can● Be able to give other ... briefly my position and the reasons for it ’If there is going to be any sensible discussion, the other person has to let you put yourcase. If they are not prepared to listen then you are wasting ... like about them. 64 ASSERTIVENESS SKILLSDISAGREEMENT PROCESS3. Indicate ProcessThis explains to the person the process you will use to outline your position or yourreasons for the stance...

THE ASSERTIVENESS POCKET BOOK phần 8 pps

... time’ The strength of these statements is that they let the other person know your exactposition and what you expect. They don’t have to guess. They can only say ‘Yes’, ‘No’or negotiate. 74 ... just the situation itself. It tells the other person directly the effect theirbehaviour is having on you.73 ASSERTIVENESS SKILLSBROKEN RECORD EXAMPLESExample 2You: ‘I’m not satisfied with the ... have it for the Management Meeting first thing tomorrow.Thank you.’Remember: Instructions must be given with the appropriate body language to havetheir full impact. (See page 54) 78ASSERTIVENESS...

THE ASSERTIVENESS POCKET BOOK phần 9 ppt

... response to the request is to put up a fog.Listen to what the person says, and decide whether or not you wish to comply. If not,then using their words, or similar, acknowledge their need but ... have the ‘pudding’ first, hoping that they will do the decentthing and give us what we want. If only life was that simple!89 ASSERTIVENESS SKILLSWHENThis is another conjunction which is the ... but do not give in to it.93 ASSERTIVENESS SKILLSNO‘No’ is one of the most difficult words to say to another person. This is usually becausewe fear the loss of their goodwill or regard.We...

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