... see the logic of change. This helps people understand the underlying business case and how it impacts their own plans and targets. But winning the hearts of people, which is needed to get them ... clearly? First of all, be aware of the fact that the process of interpretation is terribly complex. People interpret words in a variety of contexts, such as upbringing, society and the organisation’s ... will affect the organisation. For example, the introduction of a performance-based pay system will change the way people are motivated and how they relate to each other. Outlining the strategic...