... often differ from real users in the importance they attach to a ■defect. For example, they may miss something they think is unimportant that will trip up real users, or they may be overly concerned ... User Experience Re-Mastered: Your Guide to Getting the Right Design 346 “Inspection of the user interface” is a generic name for a set of techniques that involve inspectors examining the user ... Usefulness, 5 User category labels, 179 User- centered design (UCD), 119, 120, 278 activities, 158 examples of use of SWOT analysis in, 125 free listing questions for, 119 User experience...