The EQ interview finding employees high emotional intelligence part 2 potx
The EQ interview finding employees high emotional intelligence part 2 potx
... healthy ways The ability to invite 12 THE EQ INTERVIEW (continued)Finally, the model includes mastery of purpose and vision. It is the most internally seated of all the aspects of emotional intelligence, ... that followed a particular behavior. This gives the interviewer insights into the intentions behind the behavior as ex-pressed by the candidate. The interviewer won’t be in the position ofmaking ... helpfulness, respectfulness, persistence, reaction to failure,4 THE EQ INTERVIEW CHAPTER 2 The Five Areasof Emotional Intelligence and the EQ Job Competencies7Self-Awarenessand Self-ControlEmpathyMastery...
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The EQ interview finding employees high emotional intelligence part 4 potx
... determine whether she will succeed in the jobfor which she is interviewing. The questions above prove difficult forcandidates because they may feel a need to guard against telling the interviewer ... time when they were criticized. The interviewermust set the tone so that the candidate feels comfortable. Be sure toinclude questions that ask the candidate to point to evidence; the evidence ... accurately assess both their strengthsSELF-AWARENESS 27 and their weaknesses operate without blind spots. They maximizetheir strengths and find ways to improve or mitigate their weaknesses.When...
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The EQ interview finding employees high emotional intelligence part 7 potx
... viewing a particular situation 62 THE EQ INTERVIEW Empathy, which is the ability to understand the perspective of others, constitutes the second area of emotional intelligence. Em-pathy is characterized ... ofquestions, the interviewer should be determining whether the candi-date is helpful without being asked. First, is the candidate able to see the need? Second, is the candidate willing to assist? The interviewerwill ... Quality and Participation 30, 2 (Sum-mer 20 07): 4. 2. Harry P. Richard, “Listen to the Workers,” Quality Progress 33, 12 (Decem-ber 20 00): 136.3. D. Meyer, “`51-Percenters’ Have Five Key Emotional...
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The EQ interview finding employees high emotional intelligence part 9 potx
... putting the candidate at ease is important. The inter-76 THE EQ INTERVIEW have to assess whether or not the candidate will fit in and understandyour organization and have the skills to grasp the ... ideasacross; I just put them out there and see what happens.”Next, focus on whether the candidate has the kinds of relation-ships that extend across the organization and whether the candidateknows ... meeting preceding the staff meeting was nega-80 THE EQ INTERVIEW press differences in views for the purpose of learning and not for the purpose of demonstrating superiority over others. Therefore,...
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The EQ interview finding employees high emotional intelligence part 11 potx
... no longer produce the result they require in theirnew roles. Then they must be flexible by behaving in a manner suit-able to their new positions.Consider these examples in the workplace. Connie’s ... to assist others in solving problems. Thesepeople must let go of the very behaviors that created their success. Butmore important, they must have the awareness to understand thatthese behaviors ... use the ability to read the environment and then adjust ourbehavior to obtain the desired result. One example is the frontlinemanager who gets promoted to a higher-level position. Maybe part...
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The EQ interview finding employees high emotional intelligence part 17 potx
... purpose• Authenticity: Alignmentand transparency ofone’s motives, actions,intentions, values, andpurpose160 THE EQ INTERVIEW APPENDIX 1 Emotional Intelligence Table of CompetenciesAREA OF EMOTIONAL ... emotional intelligence gives the hiring manager orinterviewer a much closer look at whether or not a candidate’s behav-iors will deliver these results.A FINAL WORD 155AREA OF EMOTIONAL INTELLIGENCE ... an organization equipped for the future.Hiring emotionally intelligent employees gives organizations an-other huge advantage. Great organizational cultures consist of highlyemotionally intelligent...
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The EQ interview finding employees high emotional intelligence part 20 potx
... Vernon, PA 150 12 724 929 -53 52 www.lynnleadership.com185Recommended SHRM ResourcesStaffing Management magazineFor the latest techniques and trends in recruiting and retaining employees, HRexperts ... an emotional climate conducive to high performance.Her company also provides resources for trainers, coaches, and humanresource professionals. Her previous books include The Emotional Intelligence ... SHRM-published books. To orderthese or any other book published by SHRM through the SHRMStore:ONLINE: www.shrm.org/shrmstoreBY PHONE: 800-444-5006 (option #1); or 770- 42- 8633 (ext. 3 62) ; orTDD: 703-548-6999...
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The EQ interview finding employees high emotional intelligence part 1 doc
... Washington, D.C. The EQ Interview The EQ Interview is an essential resource for managers in all sectors of the economy.”—Darlene Bigler, Executive Director, Community Action Southwest The EQ Interview ... excellence is a com- 2 THE EQ INTERVIEW Advance praise for The EQ Interview “Adele Lynn’s newest book, destined to be a bestseller, captures the vital importance and necessity of behavioral interviewing ... interview plan that gives them a more completepicture of the candidates’ abilities to succeed.Not all jobs require all the EQ competencies covered in thisbook. However, because emotional intelligence...
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The EQ interview finding employees high emotional intelligence part 3 ppt
... INTERVIEW icance of the action by minimizing the impact on the other person,(3) stating that the victim brought on the action by some sort of be-havior on the victim’s part, and (4) stating that they (the ... annoyed someone at work?” As the interviewer, you canhelp the candidate feel at ease so that you can extract the most hon-est answers from the interview. Competency 2: Emotional and Inner AwarenessSelf-awareness ... Yet, the customer service representative’s jobremains the same—to resolve the problem or situation. The customerservice worker’s feelings may define her behavior or performance in 20 THE EQ INTERVIEW icance...
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The EQ interview finding employees high emotional intelligence part 5 doc
... coworker interviewed for the 38 THE EQ INTERVIEW discern more of their needs. He added another $50 million to the pro-ject by managing his excitement and eagerness. And the clients feltthat the ... strong foundation for emotional intelligence. Ascertaining whether the candidate has this foundationrequires the interviewer or hiring manager to use a one-two approachin the interview questions. ... of the answers to these ques-tions requires filtering them through both the job function and the situation. In advance of the interview, you’ll want to build the case forwhen these competencies...
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