... off, or at least put it after the important stuff. That's what I mean about targeting. That's what I mean about looking at things from your target's points of view. And this ... celebration. The shift management had no control at all. Perhaps that's why the shift manager, too, was a miserable old toad. He would slink in and out of the office without a word and told ... situation and I said nothing. I was instantly far away, creating visions of other companies, of wearing a shirt and tie and not filthy overalls, a hard-hat that needed shot-blasting and of not having...