... professionallyand give them the support they need to succeed? What you say, howmuch you say, and how you say it will influence whether they achieve the needed results and whether they take ownership of the task.In ... their organiza-tions, the goals, and what they need to accomplish. They ally themselveswith their managers, upper management, and the results that need to beachieved. They also work with their ... example of each. The first sce-nario ap plie s when there is a required way to do the task and the sec-ond scenario is for when the employee can dec ide how to do the task.When there is only one...