... quality management, kaizen, just-in-time manufacturing, and kanban to the production process.© 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-HillProcess Design ToolszGantt ... quality:¾Plan¾Do¾Check¾Act© 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-HillStatistical Process Control ToolsCheck SheetsPareto AnalysisP rocess Flow AnalysisCause-and-Effect Diagram sP ... ontrol Charts© 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-HillApplications: Management is Everyone’s Business—For the Manager zQuality-centered management of operations...