... designing and installing a fulfillment operation in theXYZ Company as our example for completing a charter. (CurrentlyXYZ’s fulfillment process, picking orders, packing, shipping, receiving29ChapterCCC-Martin ... been working with projects and project teams formore than 20 years. Prior to forming her own consulting business,Karen was a project manager in two worldwide consulting firms, work-ing directly ... communication.CCC-Martin 1 (1-48) 8/14/01 2:25 PM Page 14 Getting Started in ProjectManagementCCC-Martin FM (i-viii) 8/14/01 2:22 PM Page iPaula K. Martin and Karen Tate, PMP are the co-founders of Mar-tinTate,...