... a sure-fireformula, nor as a substitute for human judgment, but rather as away of guiding, testing, recording, and understanding the import ofthese judgments and as frameworks for shared decisions.One ... recruiting them,compensating them, mentoring and coaching them, managingknowledge and keeping score, are all internally consistent with eachother.The reasons for this are well known. All processes ... cannot successfully innovate, but it isgrounds for caution and also grounds for enlisting the help of lead-ers and all those with deserved reputations for social effectiveness.So do we really need...