... andantecedents that go back to the 196 0s. It is not difficult to read into both contributionsthat knowledge management marks the arrival of knowledge -work and the recogni-tion that, prior to the 199 0s, ... Complex-ity and Organization 1 ( 199 9): 49 72Goleman, Daniel. Emotional Intelligence: Why It Matters More Than I.Q. New York:Bantam Publishers, 199 5.Goleman, Daniel. “What Makes a Leader?” Harvard ... ( 199 8): 93 –102.Grant, David, Tom W. Keenoy, and Cliff Oswick, eds. Discourse and Organization.London: SAGE Publications, 199 8.Growler, Dan, and Karen Legge. “The Meaning of Management and Management...